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I am a seasoned professional with a strong background in communications, community management, and customer service. I thrive in dynamic environments and bring innovative leadership, creative insight, and thorough project management to every initiative. I excel at building partnerships with partners and influencers, creating engaging multiplatform content, and guiding international teams to deliver results on tight deadlines while maintaining a high standard of service.…I am a seasoned professional with a strong background in communications, community management, and customer service. I thrive in dynamic environments and bring innovative leadership, creative insight, and thorough project management to every initiative. I excel at building partnerships with partners and influencers, creating engaging multiplatform content, and guiding international teams to deliver results on tight deadlines while maintaining a high standard of service.

SŁAWOMIR J. NIEMCZYK

Content Creator, Social Media Manager, Stylist, +2

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I am a seasoned professional with a strong background in communications, community management, and customer service. I thrive in dynamic environments and bring innovative leadership, creative insight, and thorough project management to every initiative. I excel at building partnerships with partners and influencers, creating engaging multiplatform content, and guiding international teams to deliver results on tight deadlines while maintaining a high standard of service.…I am a seasoned professional with a strong background in communications, community management, and customer service. I thrive in dynamic environments and bring innovative leadership, creative insight, and thorough project management to every initiative. I excel at building partnerships with partners and influencers, creating engaging multiplatform content, and guiding international teams to deliver results on tight deadlines while maintaining a high standard of service.

Available to hire

I am a seasoned professional with a strong background in communications, community management, and customer service. I thrive in dynamic environments and bring innovative leadership, creative insight, and thorough project management to every initiative.

I excel at building partnerships with partners and influencers, creating engaging multiplatform content, and guiding international teams to deliver results on tight deadlines while maintaining a high standard of service.

Language

English

Fluent

Work Experience

Senior Communications and Community Manager at Travian Games GmbH

July 1, 2021 - Present

Organized, designed, and managed community development projects; built relationships with partners and influencers; created engaging multiplatform content; executed social media strategies on Facebook, Instagram, Discord, and Twitter; managed international teams of administrators and influencers; delivered results within tight deadlines.

Freelance Stylist/ Designer at Self-Employed

September 1, 2021 - Present

Managed end-to-end product design, from market research to mood board creation, sketching, design, and final delivery. Contributed to the creative process in music videos, films, and photo shoots. Collaborated with styling assistants to coordinate products, wardrobe, and set materials, ensuring a seamless setup. Specialized in curating outfits and accessories for celebrities and public figures across diverse occasions.

Customer Service Manager at COS — Collection Of Style

June 1, 2020 - October 26, 2025

Spearheaded the entire in-store customer experience, ensuring excellence. Orchestrated impactful advertising campaigns and managed social media platforms. Oversaw and optimized store sales results, demonstrating strong analytical skills. Implemented regular sales and product training sessions, fostering a knowledgeable and motivated team. Elevated customer satisfaction and boosted sales with a proven track record in driving engaging customer experiences and implementing effective training programs.

Customer Service Manager at Szopex Dutkiewicz Sp. Z o. o.

July 1, 2019 - October 26, 2025

Supervised and enhanced customer service ensuring a high standard of service delivery. Proactively presented new products and provided valuable information and sales techniques to the entire store personnel. Organized regular and effective sales and product training sessions, contributing to continuous improvement. Elevated customer service standards and drove team excellence with a proven ability to instill product knowledge and effective sales strategies.

Customer Service Team Lead at Nike Poland sp. Z o.o.

December 1, 2018 - October 26, 2025

Oversaw and enhanced the performance and knowledge of the customer service team, ensuring top-tier service delivery. Committed to providing the best possible customer experience for every client. Organized regular and impactful product and sales training sessions to empower the team. Participated in numerous international trainings for Nike managers, bringing a global perspective to the role.