SJ

SŁAWOMIR J. NIEMCZYK

Available to hire

I am a seasoned professional with a strong background in communications, community management, and customer service.

About

I am a seasoned professional with a strong background in communications, community management, and customer service. I thrive in dynamic environments and bring innovative leadership, creative insight, and thorough project management to every initiative.

I excel at building partnerships with partners and influencers, creating engaging multiplatform content, and guiding international teams to deliver results on tight deadlines while maintaining a high standard of service.

  • 7 years' experience
  • Joined October 2025

Languages

  • EnglishFluent

Industry experience

  • Gaming
  • Media & Entertainment
  • Retail
  • Education
  • Professional Services

Work experience· 5 roles

Freelance Stylist/ Designer · Self-EmployedSep 2021 – Present · 5 yrs 3 mos

Managed end-to-end product design, from market research to mood board creation, sketching, design, and final delivery. Contributed to the creative process in music videos, films, and photo shoots. Collaborated with styling assistants to coordinate products, wardrobe, and set materials, ensuring a seamless setup. Specialized in curating outfits and accessories for celebrities and public figures across diverse occasions.

Senior Communications and Community Manager · Travian Games GmbHJul 2021 – Present · 5 yrs 5 mos

Organized, designed, and managed community development projects; built relationships with partners and influencers; created engaging multiplatform content; executed social media strategies on Facebook, Instagram, Discord, and Twitter; managed international teams of administrators and influencers; delivered results within tight deadlines.

Customer Service Manager · COS — Collection Of StyleJun 2020 – Oct 2025 · 5 yrs 5 mos

Spearheaded the entire in-store customer experience, ensuring excellence. Orchestrated impactful advertising campaigns and managed social media platforms. Oversaw and optimized store sales results, demonstrating strong analytical skills. Implemented regular sales and product training sessions, fostering a knowledgeable and motivated team. Elevated customer satisfaction and boosted sales with a proven track record in driving engaging customer experiences and implementing effective training programs.

Customer Service Manager · Szopex Dutkiewicz Sp. Z o. o.Jul 2019 – Oct 2025 · 6 yrs 4 mos
Customer Service Team Lead · Nike Poland sp. Z o.o.Dec 2018 – Oct 2025 · 6 yrs 11 mos

Education

MBA — Management and Marketing of Luxury and Fashion · Rome Business School2022 – 2023
Post-Graduate Fashion Design · The Strzemiński Academy of Fine Arts in Łódź2021 – 2022
BBA — Business Law and Management · Adam Mickiewicz University2018 – 2021

Certifications and awards· 8

Cambridge English C2 Proficiency2030 – 2025
Cambridge University Press & Assessment English Credential ID: 136531KOH (8566)2030 – 2025
Google Skills of Tomorrow Certificate2023 – 2025
SEO Semrush Academy Certificate2023 – 2025

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