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Hi, I’m Sophia “Sophi” Lipov. I am a versatile project manager and operations leader with over 7 years of cross-industry experience spanning mental health, real estate, hospitality, AI, and copywriting. I excel at problem-solving, clear communication, and providing proactive customer and team support to deliver high-quality results. I’m known for creative solutions, strong social responsibility, and high emotional intelligence, which helps foster healthy team dynamics and a positive work culture while boosting client retention and engagement. I thrive in fast-paced environments, implementing efficient workflows and SOPs, and collaborating across cross-functional teams to achieve measurable objectives. My leadership style emphasizes data-driven decision making, mentorship, and a coachable mindset that drives continuous improvement and scalable growth for organizations.…Hi, I’m Sophia “Sophi” Lipov. I am a versatile project manager and operations leader with over 7 years of cross-industry experience spanning mental health, real estate, hospitality, AI, and copywriting. I excel at problem-solving, clear communication, and providing proactive customer and team support to deliver high-quality results. I’m known for creative solutions, strong social responsibility, and high emotional intelligence, which helps foster healthy team dynamics and a positive work culture while boosting client retention and engagement. I thrive in fast-paced environments, implementing efficient workflows and SOPs, and collaborating across cross-functional teams to achieve measurable objectives. My leadership style emphasizes data-driven decision making, mentorship, and a coachable mindset that drives continuous improvement and scalable growth for organizations.

Sophia Lipov

Project Manager, Production Manager, Executive Producer, +7

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Hi, I’m Sophia “Sophi” Lipov. I am a versatile project manager and operations leader with over 7 years of cross-industry experience spanning mental health, real estate, hospitality, AI, and copywriting. I excel at problem-solving, clear communication, and providing proactive customer and team support to deliver high-quality results. I’m known for creative solutions, strong social responsibility, and high emotional intelligence, which helps foster healthy team dynamics and a positive work culture while boosting client retention and engagement. I thrive in fast-paced environments, implementing efficient workflows and SOPs, and collaborating across cross-functional teams to achieve measurable objectives. My leadership style emphasizes data-driven decision making, mentorship, and a coachable mindset that drives continuous improvement and scalable growth for organizations.…Hi, I’m Sophia “Sophi” Lipov. I am a versatile project manager and operations leader with over 7 years of cross-industry experience spanning mental health, real estate, hospitality, AI, and copywriting. I excel at problem-solving, clear communication, and providing proactive customer and team support to deliver high-quality results. I’m known for creative solutions, strong social responsibility, and high emotional intelligence, which helps foster healthy team dynamics and a positive work culture while boosting client retention and engagement. I thrive in fast-paced environments, implementing efficient workflows and SOPs, and collaborating across cross-functional teams to achieve measurable objectives. My leadership style emphasizes data-driven decision making, mentorship, and a coachable mindset that drives continuous improvement and scalable growth for organizations.

Available to hire

Hi, I’m Sophia “Sophi” Lipov. I am a versatile project manager and operations leader with over 7 years of cross-industry experience spanning mental health, real estate, hospitality, AI, and copywriting. I excel at problem-solving, clear communication, and providing proactive customer and team support to deliver high-quality results. I’m known for creative solutions, strong social responsibility, and high emotional intelligence, which helps foster healthy team dynamics and a positive work culture while boosting client retention and engagement.

I thrive in fast-paced environments, implementing efficient workflows and SOPs, and collaborating across cross-functional teams to achieve measurable objectives. My leadership style emphasizes data-driven decision making, mentorship, and a coachable mindset that drives continuous improvement and scalable growth for organizations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Intermediate

Language

Russian

Fluent

Spanish; Castilian

Intermediate

Work Experience

AI Tutor, QA Reviewer, & Squad Lead at xAI, Invisible Technologies, Mercor

June 1, 2024 - Present

Trained, evaluated, annotated, and refined the AI’s ability to analyze and deliver high-quality curated text, voice, and video data while collaborating with technical staff and research teams to develop and label diverse tasks. Built resources, datasets, and best practices for operating and exceeding metric expectations. Progressed into layers one and two QA roles across projects, demonstrating self-sufficiency and subject-matter expertise.

Executive Assistant/ Director of Operations, Marketing, & Events at Bunny Hill Properties/Whale Club / Bunny Hill Builds

June 1, 2022 - June 1, 2024

Managed calendars, travel planning, emails, and social media; created SOPs for hiring, marketing, and podcasting; implemented documentation practices via Salesforce, G Suite, and Asana; led data-driven KPI reviews with executives to strengthen client acquisition, retention, and referrals.

Closed Captions Coordinator Contractor at Gaia International, Inc.

June 1, 2023 - October 1, 2023

Owned full captioning process including order, QC, and delivery of English and Spanish captions adhering to FCC quality standards; managed vendor captioning and turnaround deadlines; archived titles with thorough tracking via AirTable, Slack, CatDV, DOMO, and BrightCove.

Transaction Coordinator & Client Experience Manager at Estate Professionals

August 1, 2021 - June 1, 2022

Spearheaded and created SOPs enabling easier onboarding; developed a comprehensive transaction timeline using Asana, Dropbox, CTMeContracts, and G Suite; produced marketing content (blogs, newsletters, surveys) to boost readership and referrals; mentored new agents and staff; led daily transaction updates and cross-functional alignment.

Neuropsycho metric Writer/Mentor at Multidimensional Assessments & Psychological Services (MAPS)

July 1, 2017 - January 1, 2022

Developed SOP for data analysis, diagnostic processes, and report writing; created client-centric lesson plans to enhance family and community integration.

Search Consultant/Executive Recruiter at gpac

August 1, 2021 - October 1, 2021

Developed intuitive job orders and postings, exceeded team goals, and accelerated interview-to-offer timelines; sourced qualified candidates using Boolean search, social channels, direct outreach, and ATS tools; facilitated interview prep and debriefs.

Realtor & Director of Business Development at Pineapple Property Group

January 1, 2018 - June 1, 2021

Created SOPs for leasing, buying, selling, and training; led data-driven meetings and KPI reporting; managed full-cycle recruitment of agents; drove sales growth and community brand awareness.

Youth Mentor at Elements Wilderness Therapy/Vista Treatment Center

February 1, 2017 - December 1, 2017

Led daily expeditions and challenges; developed therapeutic plans in collaboration with teams, clients, and clinicians to support positive behavioral changes and integration.

Wellness Coordinator at Barone Spinal Care

May 1, 2016 - January 1, 2017

Recruited new patients and office staff; initiated sales campaigns and managed lead follow-up, boosting purchases, reactivations, and referrals.

Neuropsychological Technician at Thomson Memory Center

March 1, 2014 - May 1, 2016

Managed mentorship and training of medical technicians and post-doctoral fellows; authored SOP for data analysis, diagnostic processes, assessment protocols, and report writing.

Executive Assistant/ Director of Operations, Marketing, & Events at Bunny Hill Properties/Whale Club /Bunny Hill Builds

June 1, 2022 - June 1, 2024

Managed calendars, travel, emails, and social accounts; created SOPs for hiring, marketing, and podcasting; established documentation practices via Salesforce, G Suite, and Asana; led data-driven meetings and KPI presentations to executives; drove client acquisition, retention, and referrals.