Available to hire
Hi, I’m Paul Gibson, a Customer Experience Program Manager with over 13 years of experience leading teams, managing programs, and coordinating logistics. I specialize in strategic planning and team leadership, and I love finding ways to create engaging and impactful experiences. Outside of my current roles, I have a strong background in music education and event coordination, focusing on creating environments where people can showcase their talents and grow.
I’m passionate about using my skills to make a positive difference, whether it’s through improving program participation or supporting community safety initiatives. I’m a collaborative leader who enjoys balancing multiple priorities and driving projects to completion while fostering team growth and inclusivity.
Experience Level
Language
English
Fluent
Work Experience
Sergeant First Class at 101st Army National Guard
April 1, 2024 - June 23, 2024Lead the Operations Division by managing strategic planning, logistics coordination, and operational execution for smooth functioning and mission readiness. Coordinated yearly tours for 28 workforce members, managing travel, lodging, and scheduling to ensure seamless and timely travel arrangements. Built a top-performing team by training 9 subordinates with focus on professional development and readiness. Improved performance by developing training schedules and overseeing monthly drills to reinforce skills.
Director of Middle School at Galileo Middle School
August 1, 2023 - June 23, 2024Arranged and executed 4 performance events per quarter by managing all aspects of scheduling and logistics of student recitals. Instructed a life skills course to a class size of 16 participants to support post-COVID social development. Designed performance-based curricula tailored for middle school learners, increasing engagement and participation. Balanced competing priorities and coordinated diverse aspects of music events, showcasing strategic planning, leadership, and project management skills.
Sergeant First Class at 44th Army National Guard
February 1, 2012 - March 31, 2024Handled logistics for 4 annual tours and organized monthly drills for operational and training purposes. Directed a new musical ensemble, leading development, rehearsals, and live performances to build morale. Increased online visibility and engagement by creating official social media content to showcase unit activities and achievements. Promoted a culture of respect and inclusivity as the Equal Opportunity Leader fostering a safe work environment.
Band Director at Tucumcari Public Schools
August 1, 2011 - June 30, 2023Spearheaded a joint high school and middle school band program, managing rehearsals and performances. Designed, launched, and taught a Digital Video Production course to integrate media technology and build creative and technical skills for classes of 10-15 students. Raised high school band program enrollment by 600% by revitalizing student interest and enhancing program visibility.
Director Of Bands at Santa Rosa Consolidated Schools
August 1, 2009 - June 30, 2011Started the first 8th-12th grade marching band in Santa Rosa High School history. Increased band program funding by 150% through founding a booster organization focused on fundraising and logistics.
Sergeant First Class at 101st Army National Guard
April 1, 2024 - June 12, 2024Lead the Operations Division by managing strategic planning, logistics coordination, and operational execution for smooth functioning and mission readiness. Coordinate yearly tours for 28 workforce members, including managing travel, lodging, and scheduling to ensure seamless and timely travel arrangements. Build a top-performing team by training 9 subordinates with a focus on professional development and readiness. Improve performance by developing training schedules while overseeing monthly drills aimed at reinforcing skills.
Director of Middle School at Galileo Middle School
August 1, 2023 - June 12, 2024Arranged and executed 4 performance events per quarter by managing all aspects of scheduling and logistics of student recitals, providing a structured environment for students to showcase progress and talent. Instructed a life skills course to a class size of 16 participants to support post-COVID social development. Designed performance-based curricula tailored for middle school learners, increasing engagement and participation. Balanced competing priorities and coordinated diverse aspects of music events, showcasing strategic planning, leadership, and project management skills.
Sergeant First Class at 44th Army National Guard
February 1, 2012 - March 31, 2024Handled logistics for 4 annual tours, while organizing monthly drills for operational and training purposes. Directed a new musical ensemble, leading development, rehearsals, and live performances to help build morale. Increased online visibility and engagement by creating official social media content showcasing the unit's activities and achievements. Promoted a culture of respect and inclusivity by fostering a safe work environment as the Equal Opportunity Leader.
Band Director at Tucumcari Public Schools
August 1, 2011 - June 30, 2023Spearheaded a joint high school and middle school band program, including managing rehearsals and performances. Designed, launched, and taught a Digital Video Production course integrating media technology to build creative and technical skills for an average class size of 10–15 students. Raised the high school band program enrollment by 600% by revitalizing student interest and enhancing visibility.
Director Of Bands at Santa Rosa Consolidated Schools
August 1, 2009 - June 30, 2011Started an 8th-12th grade marching band, the first in Santa Rosa High School history. Increased band program funding by 150% by founding a booster organization for fundraising and logistics.
Education
Masters Degree at Kent State University
August 1, 2012 - December 31, 2014Bachelors Degree at University of New Mexico
August 1, 2004 - May 31, 2009Masters Degree at Kent State University
August 1, 2012 - December 31, 2014Bachelors Degree at University of New Mexico
August 1, 2004 - May 31, 2009Qualifications
Industry Experience
Education, Government, Media & Entertainment, Transportation & Logistics, Other
Experience Level
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