Hi, I’m Snehal Paunikar, a highly organized Project Coordinator & Problem Management Specialist with 12+ years of experience across cloud, telecom, telematics, transport, digital, retail and government domains. I excel at project planning, RAID tracking, UAT/E2E cycle management, stakeholder communication, customer coordination, and end-to-end delivery support. I have a strong technical background in Azure Cloud, incident triage, problem management, defect logging, and leading onsite-offshore global delivery teams. I thrive in Agile environments and collaborate with Product Owners to translate business requests into clear requirements and user stories. I enjoy mentoring teams, running agile ceremonies, and maintaining high standards of quality and client satisfaction while delivering on time and within budget.

Snehal Paunikar

Hi, I’m Snehal Paunikar, a highly organized Project Coordinator & Problem Management Specialist with 12+ years of experience across cloud, telecom, telematics, transport, digital, retail and government domains. I excel at project planning, RAID tracking, UAT/E2E cycle management, stakeholder communication, customer coordination, and end-to-end delivery support. I have a strong technical background in Azure Cloud, incident triage, problem management, defect logging, and leading onsite-offshore global delivery teams. I thrive in Agile environments and collaborate with Product Owners to translate business requests into clear requirements and user stories. I enjoy mentoring teams, running agile ceremonies, and maintaining high standards of quality and client satisfaction while delivering on time and within budget.

Available to hire

Hi, I’m Snehal Paunikar, a highly organized Project Coordinator & Problem Management Specialist with 12+ years of experience across cloud, telecom, telematics, transport, digital, retail and government domains. I excel at project planning, RAID tracking, UAT/E2E cycle management, stakeholder communication, customer coordination, and end-to-end delivery support. I have a strong technical background in Azure Cloud, incident triage, problem management, defect logging, and leading onsite-offshore global delivery teams.

I thrive in Agile environments and collaborate with Product Owners to translate business requests into clear requirements and user stories. I enjoy mentoring teams, running agile ceremonies, and maintaining high standards of quality and client satisfaction while delivering on time and within budget.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

QA Lead/Project Coordinator (Cloud Platform) at MIIPE
August 1, 2021 - May 31, 2024
Coordinated activities for a cloud-based customer platform enabling Azure resource provisioning. Led QA for a platform that enables users to purchase and manage Azure resources (VMs, storage, networking). Managed problem and incident resolution, coordinating with Cloud, DevOps, and Engineering teams. Monitored incidents/defects and escalated via Jira. Reduced incident resolution time through improved triage. Led UAT and E2E cycles, assigned tasks, tracked progress, and communicated results. Created and maintained key documentation including Test Strategy, Test Plan, RAID logs, MoM, status reports, UAT plans, and release notes. Maintained strong client communication, presenting updates, blockers, and risk assessments. Successfully managed multiple teams from onboarding to project delivery within timeline and budget. Drove Agile ceremonies: PI Planning, Daily Team Syncs, Iteration Planning, Backlog Refinement, Iteration Reviews and Team Retrospectives. Acted as a central coordinator for
QA Lead / Coordinator (Telecom Domain) at Wipro
December 1, 2019 - July 31, 2021
Led and managed telecom projects ensuring software met high quality and performance standards for client deliverables. Managed incident and defect triage, ensuring quick turnaround and stakeholder visibility. Supported PMs with planning, backlog refinement, sprint activities, and reporting. Collaborated directly with business, technical teams, and leadership to ensure alignment. Ensured 100% readiness of documentation for audits/compliance.
Senior Quality Analyst (Telematics & Transport Domain) at Atos
January 1, 2012 - May 31, 2019
Onsite in the United Kingdom for a government transport project; served as the single point of contact for resource planning, risk mitigation, and senior-level reporting to client and Atos leadership. Led cross-functional onshore/offshore teams, ensuring coordinated delivery across all phases. Facilitated cross-team dependency planning and end-to-end system testing with internal and external stakeholders. Coordinated environment readiness, release planning, and issue triage for high-visibility projects. Managed problem management and incident handling, driving root cause analysis and closure.
Quality Analyst (Telecom Domain) at Wipro
April 1, 2009 - December 31, 2011
Supported telecom applications throughout E2E and UAT testing phases. Managed defect reporting, incident tracking, and customer coordination for business teams. Worked with multiple teams to ensure alignment during releases and production cycles.
Career Break (Maternity & Upskilling)
June 1, 2024 - Present
Enhanced professional skills in Azure Cloud, Agile, Project Coordination, Problem Management, and accomplished certifications (Tosca AS1 and AS2, AZ-900 and AZ104).

Education

B.E. Electronics & Telecommunication at Nagpur University
January 11, 2030 - December 8, 2025

Qualifications

AZ-104
January 11, 2030 - December 8, 2025
AZ-900
January 11, 2030 - December 8, 2025
Tosca Automation Specialist Level 1
January 11, 2030 - December 8, 2025
Tosca Automation Specialist Level 2
January 11, 2030 - December 8, 2025
ISTQB Certified Tester
January 11, 2030 - December 8, 2025

Industry Experience

Telecommunications, Government, Transportation & Logistics, Software & Internet, Professional Services, Retail

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate