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I recently graduated from UTSA with a degree in Information Systems and a minor in marketing and I’m looking to gain hands-on experience in an environment where I can apply my skills while still challenging myself to grow professionally. I have built a strong foundation in customer service and communication through my position at our campus bookstore while working in social media for a nail salon. While working in social media, I developed a content strategy that was tailored to our target audience to increase brand visibility and I was also responsible for responding to all DMs and inquiries, which has helped build customer relationships. I also hold certifications in digital and social media marketing.…I recently graduated from UTSA with a degree in Information Systems and a minor in marketing and I’m looking to gain hands-on experience in an environment where I can apply my skills while still challenging myself to grow professionally. I have built a strong foundation in customer service and communication through my position at our campus bookstore while working in social media for a nail salon. While working in social media, I developed a content strategy that was tailored to our target audience to increase brand visibility and I was also responsible for responding to all DMs and inquiries, which has helped build customer relationships. I also hold certifications in digital and social media marketing.

Sabrina Ngo

Social Media Manager, Digital Marketer, Marketing Analyst, +2

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I recently graduated from UTSA with a degree in Information Systems and a minor in marketing and I’m looking to gain hands-on experience in an environment where I can apply my skills while still challenging myself to grow professionally. I have built a strong foundation in customer service and communication through my position at our campus bookstore while working in social media for a nail salon. While working in social media, I developed a content strategy that was tailored to our target audience to increase brand visibility and I was also responsible for responding to all DMs and inquiries, which has helped build customer relationships. I also hold certifications in digital and social media marketing.…I recently graduated from UTSA with a degree in Information Systems and a minor in marketing and I’m looking to gain hands-on experience in an environment where I can apply my skills while still challenging myself to grow professionally. I have built a strong foundation in customer service and communication through my position at our campus bookstore while working in social media for a nail salon. While working in social media, I developed a content strategy that was tailored to our target audience to increase brand visibility and I was also responsible for responding to all DMs and inquiries, which has helped build customer relationships. I also hold certifications in digital and social media marketing.

Available to hire

I recently graduated from UTSA with a degree in Information Systems and a minor in marketing and I’m looking to gain hands-on experience in an environment where I can apply my skills while still challenging myself to grow professionally. I have built a strong foundation in customer service and communication through my position at our campus bookstore while working in social media for a nail salon. While working in social media, I developed a content strategy that was tailored to our target audience to increase brand visibility and I was also responsible for responding to all DMs and inquiries, which has helped build customer relationships. I also hold certifications in digital and social media marketing.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Social Media Marketing Intern at Sciframe IO

December 1, 2025 - April 30, 2026

Developed and edited social media content, including user-generated style short videos, to increase brand awareness for a medical startup platform. Leveraged AI tools to speed up content production and improve digital marketing strategies across multiple social channels. Tracked and analyzed social media metrics to guide content strategy and optimize campaign performance.

Retail Sales Associate at Follett Higher Education

August 1, 2025 - September 30, 2025

Assisted students and faculty in a fast-paced campus environment by supporting product selection and processing transactions to ensure a positive customer experience. Collaborated with team members to manage high-volume foot traffic, resolve customer inquiries, and maintain efficient POS operations. Supported merchandising by stocking shelves, organizing textbook inventory, and keeping a clean, visually appealing store layout to drive sales.

Social Media Coordinator at Chloe Nails

November 1, 2024 - Present

Managed the salon’s Facebook presence by creating and posting daily content tailored to engage the target audience and strengthen brand visibility. Responded promptly to direct messages and client inquiries while maintaining positive customer relationships and supporting increased appointment bookings. Developed and maintained a consistent posting schedule aligned with brand identity and marketing goals.

Salon Services Liaison at Chloe Nails

May 1, 2022 - March 31, 2023

Managed check-in procedures for 100+ clients weekly, providing detailed information on services and pricing, resulting in a 20% increase in upsell opportunities. Proactively booked and confirmed an average of 150 appointments per week via phone and email, ensuring seamless scheduling. Handled cash and electronic payments, processing $23,000+ in monthly transactions with accurate and secure payment handling.