Hi, I’m Rachel Watkins. I’m a technology professional with 2-5 years of experience and I’m currently studying for a MSc in Artificial Intelligence and Data Science. I’m actively working on part-time and short-term AI training and development projects using large language models, NLP, and image recognition. My background is in delivering enterprise-level software solutions across support analysis, implementation, and technical project management. I have deep expertise in Primavera P6, EcoSys EPC, and PRINCE2 methodologies, and I’ve led successful software implementations, product training initiatives, and comprehensive technical documentation projects.

Rachel Watkins

Hi, I’m Rachel Watkins. I’m a technology professional with 2-5 years of experience and I’m currently studying for a MSc in Artificial Intelligence and Data Science. I’m actively working on part-time and short-term AI training and development projects using large language models, NLP, and image recognition. My background is in delivering enterprise-level software solutions across support analysis, implementation, and technical project management. I have deep expertise in Primavera P6, EcoSys EPC, and PRINCE2 methodologies, and I’ve led successful software implementations, product training initiatives, and comprehensive technical documentation projects.

Available to hire

Hi, I’m Rachel Watkins. I’m a technology professional with 2-5 years of experience and I’m currently studying for a MSc in Artificial Intelligence and Data Science. I’m actively working on part-time and short-term AI training and development projects using large language models, NLP, and image recognition.
My background is in delivering enterprise-level software solutions across support analysis, implementation, and technical project management. I have deep expertise in Primavera P6, EcoSys EPC, and PRINCE2 methodologies, and I’ve led successful software implementations, product training initiatives, and comprehensive technical documentation projects.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Freelance AI Trainer/Developer (remote) at OpenAI Feather Platform
November 1, 2025 - Present
Training the model via complex prompts, image generation evaluation, developing matrices and scoring systems. Worked on Meta “Project Sonic” and “Project Diamond” data augmentation tasks including rating, data annotation, image recognition, classification, segmentation, and object detection.
Software Support Consultant at HEXAGON AB, Spain (remote)
June 1, 2021 - October 1, 2025
Provided expert remote support to EcoSys customers globally, drawing on extensive product implementation and customer service experience. Resolved customer queries related to functional use and technical installation of EcoSys; collaborated with cross-functional teams to improve processes and product fixes.
Senior Implementation Consultant / Project Manager at Independent Contractor (remote, worldwide)
January 1, 2011 - June 30, 2021
Delivered end-to-end EcoSys EPC implementation projects including training, configuration, testing support and go-live. Migrated historical projects to EcoSys and implemented advanced workflow processes; provided onsite and remote support across Primavera solutions.
Software Support Manager at ECOSYS – NEW YORK, NY (remote)
December 1, 2009 - January 31, 2011
Led a global support team; designed and maintained processes for a growing support function; developed documentation and testing matrices for EcoSys/Primavera P6 integration; trained staff and coordinated bug tracking and feature/testing cycles.
Technical Planning Analyst at NHS CONNECTING FOR HEALTH – LEEDS, UK
November 1, 2008 - December 31, 2009
Administered the Primavera Enterprise-wide system; implemented planning processes and Primavera upgrades; trained planners; supported NHS CFH planning community.
Technical Lead/Product Specialist at PRIMAVERA SYSTEMS INC – HAMMERSMITH, LONDON, UK
April 1, 2005 - November 30, 2008
Provided technical consultancy and upgrade training for Primavera versions; managed performance and development of technical support staff; collaborated with partners in UK/Europe/Asia-Pacific.
Systems Administrator at GREENWICH LEISURE LTD – GREENWICH, LONDON, UK
January 1, 2001 - December 31, 2005
Responsible for network, hardware, software and front-of-house system support across a London-wide leisure company.

Education

Bachelor of Arts in English & Philosophy at University of Greenwich (London, UK)
January 1, 1997 - January 1, 2000
Post-Graduate Diploma in Sustainability and Environmental Management at University of Derby (UK)
January 1, 2018 - January 1, 2020
MSc Artificial Intelligence and Data Science at European Institute of Higher Education (Remote)
January 1, 2024 - February 1, 2026

Qualifications

PRINCE2 Practitioner Certification
January 11, 2030 - February 1, 2026

Industry Experience

Software & Internet, Professional Services, Education, Media & Entertainment, Other