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I'm a multilingual graduate in audiovisual communication and multimedia, passionate about creating and contributing to impactful projects that resonate with diverse audiences. My experience spans coordinating events and content across social platforms, building graphics with Canva and Adobe tools, and supporting cross-functional teams in fast-paced settings.…

Sofia Calaciura

Graphic Designer, Video Editor, Content Creator, +2

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I'm a multilingual graduate in audiovisual communication and multimedia, passionate about creating and contributing to impactful projects that resonate with diverse audiences. My experience spans coordinating events and content across social platforms, building graphics with Canva and Adobe tools, and supporting cross-functional teams in fast-paced settings.…

Available to hire

I’m a multilingual graduate in audiovisual communication and multimedia, passionate about creating and contributing to impactful projects that resonate with diverse audiences.

My experience spans coordinating events and content across social platforms, building graphics with Canva and Adobe tools, and supporting cross-functional teams in fast-paced settings.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

Italian

Fluent

English

Fluent

Portuguese

Advanced

German

Advanced

Spanish; Castilian

Beginner

French

Beginner

Work Experience

Coordinator Customer Sales and Service at SIXT

June 1, 2025 - November 24, 2025

Managed bookings, invoice corrections, billing issues, and refunds across multiple channels. Provided assistance across channels (phone, email, chat), maintaining professional and solution-oriented communication in a fast-paced environment.

Customer Service Agent - Meta Concierge Team at Teleperformance

May 1, 2025 - May 1, 2025

Supported Instagram and Facebook creators with account and content visibility issues. Collaborated across teams to solve cases and deepen understanding of platform dynamics.

Social Media & Events - Volunteer at Erasmus Student Network Lisbon (ESN)

April 1, 2024 - April 1, 2024

Created and scheduled content for ESN’s social media channels. Supported the planning and execution of events, trips, and cultural experiences. Developed content calendars and graphic materials with Canva and other tools.