2-paragraph first-person bio, friendly tone

Sofia Faquetti Madeira

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Work Experience

Content & Onboarding Specialist
January 1, 2018 - December 31, 2019
Optimization of user onboarding ecosystem through the creation of structured technical documentation and test cases. Developed comprehensive tutorials and content flows that effectively reduced technical support demand and improved training efficiency.
AI Quality Assurance & Optimization Specialist
January 1, 2020 - December 31, 2024
Executing manual testing and quality audits for LLMs (ChatGPT, Gemini) to identify hallucinations and ensure linguistic accuracy. Developing AI Quality Assurance frameworks and prompt engineering to secure pedagogical alignment and absolute grammatical consistency.
Technical & Academic Translation Projects (PT/EN)
July 1, 2025 - Present
Execution of technical and academic translation projects (PT/EN) with a strict focus on terminological precision for industrial manuals and scientific articles.

Education

BA in English Language and Literature at Universidade Federal de Santa Catarina
January 11, 2030 - January 13, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Software & Internet, Professional Services, Media & Entertainment