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I am a detail-oriented administrative professional with experience across government agencies, hospital, and hospitality in Singapore. I enjoy learning new skills and applying them to improve processes, data management, and customer service. I also have basic photography and videography experience using Adobe Creative Suite along with being a voice actor(in-training). I value teamwork, clear communication, and organization, and I am always eager to learn new tools and methods to enhance my work and support my team.…I am a detail-oriented administrative professional with experience across government agencies, hospital, and hospitality in Singapore. I enjoy learning new skills and applying them to improve processes, data management, and customer service. I also have basic photography and videography experience using Adobe Creative Suite along with being a voice actor(in-training). I value teamwork, clear communication, and organization, and I am always eager to learn new tools and methods to enhance my work and support my team.

Muhammed Sofyan Bin Ahmad Shafi’ee

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I am a detail-oriented administrative professional with experience across government agencies, hospital, and hospitality in Singapore. I enjoy learning new skills and applying them to improve processes, data management, and customer service. I also have basic photography and videography experience using Adobe Creative Suite along with being a voice actor(in-training). I value teamwork, clear communication, and organization, and I am always eager to learn new tools and methods to enhance my work and support my team.…I am a detail-oriented administrative professional with experience across government agencies, hospital, and hospitality in Singapore. I enjoy learning new skills and applying them to improve processes, data management, and customer service. I also have basic photography and videography experience using Adobe Creative Suite along with being a voice actor(in-training). I value teamwork, clear communication, and organization, and I am always eager to learn new tools and methods to enhance my work and support my team.

Available to hire

I am a detail-oriented administrative professional with experience across government agencies, hospital, and hospitality in Singapore. I enjoy learning new skills and applying them to improve processes, data management, and customer service.

I also have basic photography and videography experience using Adobe Creative Suite along with being a voice actor(in-training).

I value teamwork, clear communication, and organization, and I am always eager to learn new tools and methods to enhance my work and support my team.

Skills

Experience Level

Intermediate

Beginner

Beginner

Beginner

Beginner

Beginner

Beginner

Beginner

Language

English

Fluent

Malay

Advanced

Work Experience

Executive – PUB(Contract) at Public Utilities Board (PUB)

March 26, 2025 - January 26, 2026

Check documents and payment processing; data entry and organization of documents; vendor/contract communications; follow up on missing information; assist in payment approvals; perform basic checks; support contract management with a focus on administrative and communication tasks.

Management Support Officer – Temp at ECDA (Early Childhood Development Agency)

September 19, 2023 - June 18, 2024

Provide admin support for reporting officer; data entry and list creation; digitisation of past documents for internal database; liaising with vendors for procurement/catering; verification of confidential details.

Customer Service Associate – Group Call Centre at National University Hospital (NUH/NUHS)

March 8, 2022 - September 8, 2023

Answer calls and emails from patients; update/modify appointments using internal systems; liaise with clinics regarding enquiries and progress via internal correspondence.

Guest Service Agent at Siloso Beach Resort Pte Ltd

June 17, 2021 - February 14, 2022

Filing documents; using Excel to create lists for allocation and quarantine order tracking; coordinating with other departments to assist guests; generating backup reports; ensuring proper check-in/out in hotel systems.

Provost Administrative Staff at HQ SCDF (Singapore Civil Defence Force)

January 1, 2017 - December 31, 2019

Updating staff particulars; assisting officers with tasks related to the organisation; preparing PowerPoint slides and Word documents; assisting in recruitment and audits; liaising with external vendors for system maintenance.