Available to hire
I am a versatile sales, marketing, customer success, and technical support professional with experience helping customers, generating leads, managing business operations, and troubleshooting mobile devices and software. I have built strong client relationships across solar energy, telecommunications, retail, and service environments while focusing on customer satisfaction and business growth.
I am adaptable, self-driven, and comfortable working independently or with a team. My background includes owning and managing retail businesses, supporting device setup and activation, delivering marketing campaigns, and providing interpretation and translation services in English, Hindi, Urdu, and Tamil across healthcare and education settings.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hindi
Fluent
Urdu
Fluent
Tamil
Fluent
Work Experience
Sales & Tech Support Specialist at Asurion
August 1, 2025 - October 1, 2025Delivered and set up replacement devices at customer locations, ensuring a seamless service experience. Provided hands-on technical support and managed service delivery efficiently.
Sales and Marketing at Solar Sesame
October 1, 2024 - PresentDrive sales and marketing efforts by utilizing digital channels to generate leads and boost conversions. Collaborate with clients remotely to provide customized solar solutions that meet their specific energy needs. Leverage data insights to refine customer acquisition strategies and strengthen client retention.
Clean Energy Ambassador (Sales) at Sunrun
February 1, 2023 - August 1, 2024Educated homeowners on the advantages of solar energy, promoting sustainable living solutions. Generated and qualified leads, connecting potential customers with the sales team for further engagement. Built strong relationships with clients by providing detailed insights about solar products and ensuring customer satisfaction.
Interpreter/Translator at Hanna Interpreting Services LLC
June 1, 2018 - PresentDelivered on-call interpreting and translation services in Tamil, Hindi, and Urdu across various sectors including education and healthcare. Facilitated effective communication by accurately translating complex information between parties.
Business Owner/Manager at Wifi Wireless
October 1, 2014 - PresentManaged daily operations, sales, marketing, and customer service for a wireless retail store. Assisted customers in selecting phone plans and devices, providing personalized recommendations based on individual needs. Enhanced customer satisfaction through attentive service and continuous feedback collection.
Manager at Mobili Wireless
October 1, 2012 - October 1, 2013Directed sales, marketing, and administrative functions, improving operational efficiency and profitability. Led a team to achieve sales targets through strategic marketing and customer engagement efforts.
Business Owner/Manager at Head2Toe
October 1, 2009 - May 1, 2012Operated a retail store specializing in men’s and women’s accessories, including leather goods, jewelry, and footwear. Developed marketing campaigns and customer loyalty programs to drive store traffic and sales growth.
Homeroom Teacher at Al Ikhlas Training Academy
September 1, 2008 - September 1, 2009Taught first and second-grade students, focusing on individual learning needs and classroom management. Designed lesson plans that accommodated diverse learning abilities and fostered a supportive learning environment.
Education
Diploma in Computers at University of Madras
January 1, 2000 - January 1, 2000Bachelor’s Degree in English Literature at University of Madras
January 1, 2000 - January 1, 2004Bachelor’s Degree in English Literature at University of Madras
January 11, 2030 - April 1, 2026Diploma in Computers at University of Madras
January 11, 2030 - August 24, 2026Bachelor's Degree in English Literature at University of Madras
January 11, 2030 - August 24, 2026Qualifications
Teaching Certification
January 11, 2030 - April 1, 2026CompTIA A+ Core 1
January 1, 2025 - December 1, 2025CompTIA A+ Core 2
January 1, 2025 - December 1, 2025CompTIA Network+
January 1, 2025 - December 1, 2025SQL Certification
January 11, 2030 - May 12, 2026Business Analyst Certification
January 11, 2030 - May 12, 2026Teaching Certification
January 11, 2030 - May 12, 2026CompTIA A+ Core 1 (Exam 220-1201)
January 1, 2025 - August 23, 2026CompTIA A+ Core 2 (Exam 220-1202)
January 1, 2025 - August 23, 2026CompTIA Network+ (N10-009)
January 1, 2025 - August 23, 2026SQL Certification
January 11, 2030 - August 23, 2026Business Analyst Certification
January 11, 2030 - August 23, 2026Teaching Certification (Early Childhood Education Diploma)
January 11, 2030 - August 23, 2026CompTIA A+ Core 1 (Exam 220-1201)
January 1, 2025 - August 24, 2026CompTIA A+ Core 2 (Exam 220-1202)
January 1, 2025 - August 24, 2026CompTIA Network+ (N10-009)
January 1, 2025 - August 24, 2026SQL Certification
January 11, 2030 - August 24, 2026Business Analyst Certification
January 11, 2030 - August 24, 2026Teaching Certification (Early Childhood Education Diploma)
January 11, 2030 - August 24, 2026Industry Experience
Energy & Utilities, Education, Healthcare, Retail, Other, Other, Computers & Electronics, Professional Services, Telecommunications, Consumer Goods, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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