Hi, I’m Krystal Solomon. I’m a Senior UX Designer with a passion for turning complex financial and enterprise workflows into intuitive, accessible experiences. I partner closely with Product Management and Engineering, lead end-to-end product design, and apply strong research, testing, and visual design practices to deliver measurable business value. I define North Star experiences, translate customer insights into scalable solutions, and measure UX impact with KPIs such as task completion, engagement, and NPS. I thrive in collaborative, fast-paced environments and am committed to creating inclusive designs that are both delightful and practical for users and stakeholders alike.…

Krystal Solomon

Hi, I’m Krystal Solomon. I’m a Senior UX Designer with a passion for turning complex financial and enterprise workflows into intuitive, accessible experiences. I partner closely with Product Management and Engineering, lead end-to-end product design, and apply strong research, testing, and visual design practices to deliver measurable business value. I define North Star experiences, translate customer insights into scalable solutions, and measure UX impact with KPIs such as task completion, engagement, and NPS. I thrive in collaborative, fast-paced environments and am committed to creating inclusive designs that are both delightful and practical for users and stakeholders alike.…

Available to hire

Hi, I’m Krystal Solomon. I’m a Senior UX Designer with a passion for turning complex financial and enterprise workflows into intuitive, accessible experiences. I partner closely with Product Management and Engineering, lead end-to-end product design, and apply strong research, testing, and visual design practices to deliver measurable business value.

I define North Star experiences, translate customer insights into scalable solutions, and measure UX impact with KPIs such as task completion, engagement, and NPS. I thrive in collaborative, fast-paced environments and am committed to creating inclusive designs that are both delightful and practical for users and stakeholders alike.

See more

Skills

Experience Level

Figma
Expert
Monday
Expert
Adobe XD
Expert
Jira
Expert

Language

English
Fluent

Work Experience

Experience Designer at Chase Auto Finance
May 1, 2022 - December 1, 2025
Led UX design for complex financial products supporting enterprise-scale internal and customer-facing workflows, partnering with Product Managers and Engineering Leads as an equal contributor within agile product trios. Owned end-to-end user experiences from discovery and research through high-fidelity design, prototyping, implementation support, and post-launch iteration. Conducted and supported user research and usability testing to uncover friction points, validate solutions, and prioritize design improvements based on customer impact and business value. Translated complex financial and operational requirements into intuitive, self-service user flows that improved task clarity, efficiency, and error reduction. Defined and maintained cohesive UI patterns and reusable components within Figma, ensuring accessibility, visual consistency, and scalability across products. Created low- and high-fidelity wireframes, interactive prototypes, and polished UI designs aligned with brand standard

Education

B.S. in Information Technology at University of Arizona, Global Campus
August 20, 2018 - May 24, 2021
UX Design Certification at General Assembly
November 8, 2021 - January 10, 2022

Qualifications

UX Design Certification
November 8, 2021 - January 10, 2022

Industry Experience

Financial Services, Software & Internet, Professional Services, Computers & Electronics
    uniE621 Autobook — Accelerating Contract Funding Through Real‑Time Insights
    Autobook is a tool used by Commercial Bankers and Dealer Relationship Managers (DRMs) to prepare dealers for funding. I redesigned the experience to surface real‑time performance metrics, highlight funding gaps, and support proactive coaching—driving faster contract funding and increased capital‑light revenue.…
    uniE621 Fast Funding - Modernizing Loan Approval and Funding
    The legacy command‑line system created operational bottlenecks, inconsistent workflows, and limited visibility into loan status. As loan volume increased, teams needed a modern, intuitive system that could support faster approvals, reduce manual verification steps, and eliminate the instability of outdated tools. I led UX research, design, and accessibility efforts to create a unified, intelligent workflow that improves accuracy, reduces friction, and dramatically increases operational efficiency.…
    uniE621 Review My Deal - Improving Contract Visibility
    Review My Deal is an internal workflow‑monitoring tool that helps Auto Managers and Admin teams track contract volume from submission to funding. I redesigned the experience to centralize visibility, reduce manual errors, and give managers real‑time insight into workload distribution and team performance.…
    uniE621 Commercial Deepening - Unifying Insights to Grow Non-Auto Revenue
    Commercial Bankers needed a clearer way to identify opportunities beyond auto lending, but scattered data and inconsistent onboarding workflows made it difficult to deepen relationships and grow capital‑light revenue. I led UX research and design to create a unified experience that streamlines onboarding, centralizes profitability insights, and helps bankers spot and act on growth opportunities.…