I am a proactive, reliable, and results-driven professional with a strong work ethic and excellent communication skills. I thrive in leadership settings and enjoy leading teams while also delivering independently. I have a proven track record in merchandising, project management, and cross-functional collaboration at Boots Head Office, delivering high-quality work under tight deadlines and building strong relationships with brands and agencies.

Sophie Lorraine Bodenham

I am a proactive, reliable, and results-driven professional with a strong work ethic and excellent communication skills. I thrive in leadership settings and enjoy leading teams while also delivering independently. I have a proven track record in merchandising, project management, and cross-functional collaboration at Boots Head Office, delivering high-quality work under tight deadlines and building strong relationships with brands and agencies.

Available to hire

I am a proactive, reliable, and results-driven professional with a strong work ethic and excellent communication skills. I thrive in leadership settings and enjoy leading teams while also delivering independently.

I have a proven track record in merchandising, project management, and cross-functional collaboration at Boots Head Office, delivering high-quality work under tight deadlines and building strong relationships with brands and agencies.

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Work Experience

Assistant Merchandising Manager – Self Selection Cosmetics (Secondment) at Boots Head Office, Nottingham
May 1, 2025 - Present
Currently leading the Self Selection Cosmetics merchandising as an ongoing secondment; oversee category strategy, mentor a Level 7 associate, and collaborate with brands and agencies to deliver updates and launches.
In-Store Experience Design Specialist (Level 6 Secondment) at Boots Head Office, Nottingham
April 1, 2024 - April 1, 2025
Managed cross-departmental projects ensuring deliverables met deadlines with clear stakeholder communication. Produced design briefs for external agencies, led creative store displays, premium spaces, and updated store signage; tracked budgets via PO reviews.
Assistant Merchandising Manager – Self Selection Cosmetics at Boots Head Office, Nottingham
January 1, 2023 - April 1, 2024
Managed the entirety of the Self Selection Cosmetics category from a merchandising perspective; led rebuilds and project processes to align with market trends; mentored a Level 7 assistant; established brand partnerships and ensured documentation in the critical path.
Merchandising Assistant – Salesplan at Boots Head Office, Nottingham
January 1, 2022 - January 1, 2023
Coordinated Salesplan merchandising updates across categories (No7, Electrical Beauty, Sun & Tan); built supplier relationships; ensured timely updates and visual consistency; escalated deadlines when at risk; supported broader merchandising initiatives.
Pharmacy Supply Assistant at Boots Head Office, Nottingham
January 1, 2021 - January 1, 2022
Provided Helpdesk support for store pharmacy stock and order queries; liaised with wholesalers and internal teams; monitored a shared inbox and produced weekly stock risk reports; developed SOPs and trained new team members.
Customer Advisor at Boots Head Office, Nottingham
August 1, 2019 - December 31, 2020
Led a team of 20-30 advisors, overseeing performance, attendance, and development. Conducted one-to-one coaching, managed cross-team communications, and analyzed performance data to identify improvement opportunities.

Education

Add your educational history here.

Qualifications

BTEC Level 3 Diploma in TV & Film Production
January 11, 2030 - June 23, 2026
GCSEs: English Language, English Literature, Maths, ICT, Media, and Music (Grades A-C)
January 11, 2030 - June 23, 2026
GDPR Training: Full training on The General Data Protection Regulation
January 11, 2030 - June 23, 2026
GDPR Training: Full training on The General Data Protection Regulation
January 11, 2030 - June 23, 2026

Industry Experience

Retail, Consumer Goods, Healthcare, Professional Services