I help organizations—from Fortune 500 companies to growing businesses—bring digital ideas to life. My sweet spot is where strategy, creativity, and technology meet. Over the past 20 years, I've led transformation programs across Brussels, Paris, Los Angeles, New York, and London for brands like Eurostar, Nissan, Allergan, Carrefour and BNP Paribasfortis, as well as smaller companies building their digital presence. Whether I'm working as a Program Director, Product Owner, Client Lead, or Content Strategist, I bring the same approach: practical problem-solving, calm under pressure, and a focus on collaboration. I build and guide cross-functional teams—typically 15-40 people including designers, developers, strategists, and data specialists—through launching brand platforms, CRM systems, social media operations, AI-powered tools, and more. My work blends Agile methodologies with human-centered design, always keeping the end user in focus. I'm bilingual (EN/FR) and comfortable working with C-suite executives, technical teams, and everyone in between. Outside of work, I teach pole dance in Brussels, snowboard and daily yoga, and practice energy healing. Currently based in Brussels and open to consulting, contract, or full-time opportunities where strategy, creativity, and technology come together. Ready for new challenges in digital and creative industries. Feel free to contact me to discuss how I can help your team grow and innovate!

Sophie Triollet

I help organizations—from Fortune 500 companies to growing businesses—bring digital ideas to life. My sweet spot is where strategy, creativity, and technology meet. Over the past 20 years, I've led transformation programs across Brussels, Paris, Los Angeles, New York, and London for brands like Eurostar, Nissan, Allergan, Carrefour and BNP Paribasfortis, as well as smaller companies building their digital presence. Whether I'm working as a Program Director, Product Owner, Client Lead, or Content Strategist, I bring the same approach: practical problem-solving, calm under pressure, and a focus on collaboration. I build and guide cross-functional teams—typically 15-40 people including designers, developers, strategists, and data specialists—through launching brand platforms, CRM systems, social media operations, AI-powered tools, and more. My work blends Agile methodologies with human-centered design, always keeping the end user in focus. I'm bilingual (EN/FR) and comfortable working with C-suite executives, technical teams, and everyone in between. Outside of work, I teach pole dance in Brussels, snowboard and daily yoga, and practice energy healing. Currently based in Brussels and open to consulting, contract, or full-time opportunities where strategy, creativity, and technology come together. Ready for new challenges in digital and creative industries. Feel free to contact me to discuss how I can help your team grow and innovate!

Available to hire

I help organizations—from Fortune 500 companies to growing businesses—bring digital ideas to life. My sweet spot is where strategy, creativity, and technology meet.

Over the past 20 years, I’ve led transformation programs across Brussels, Paris, Los Angeles, New York, and London for brands like Eurostar, Nissan, Allergan, Carrefour and BNP Paribasfortis, as well as smaller companies building their digital presence. Whether I’m working as a Program Director, Product Owner, Client Lead, or Content Strategist, I bring the same approach: practical problem-solving, calm under pressure, and a focus on collaboration.

I build and guide cross-functional teams—typically 15-40 people including designers, developers, strategists, and data specialists—through launching brand platforms, CRM systems, social media operations, AI-powered tools, and more. My work blends Agile methodologies with human-centered design, always keeping the end user in focus.

I’m bilingual (EN/FR) and comfortable working with C-suite executives, technical teams, and everyone in between.

Outside of work, I teach pole dance in Brussels, snowboard and daily yoga, and practice energy healing.

Currently based in Brussels and open to consulting, contract, or full-time opportunities where strategy, creativity, and technology come together.

Ready for new challenges in digital and creative industries. Feel free to contact me to discuss how I can help your team grow and innovate!

See more

Language

English
Fluent
French
Fluent

Work Experience

Consultant - Operation & Process Optimization at PEPPERCUBE & NONSTOPROD
January 1, 2021 - December 31, 2023
Consulted on operation and process optimization initiatives, improving workflows and efficiency for client engagements in Paris.
Digital Marketing & Content Strategy at THE REDLINE VENICE
January 1, 2022 - December 31, 2023
Led digital marketing and content strategy efforts, including branding, website UX/UI, content production, and video/digital asset creation.
Sr Digital Producer at CODE & THEORY
January 1, 2021 - December 31, 2021
Led digital production for key accounts, driving project management, delivery, and cross-functional collaboration.
Digital Executive Producer & Content Strategy at UXMAGICIANS
January 1, 2021 - December 31, 2021
Executive producer responsible for content strategy and production across digital initiatives.
Sr Digital Project Manager at PUBLICIS SAPIENT
January 1, 2021 - December 31, 2021
Led digital projects and campaigns for multiple accounts, enhancing efficiency and asset delivery for digital platforms.
Head of Digital at HAVASWW
January 1, 2015 - December 31, 2015
Directed digital strategy and initiatives, overseeing project delivery and client engagements.
Sr. Project Manager at 5ème GAUCHE
January 1, 2012 - December 31, 2014
Managed digital projects and redesigns for key clients; oversaw timelines, scope, and optimization of digital ecosystems.
Executive Producer Consultant at BIG SMILE AGENCY
January 1, 2014 - December 31, 2014
Directed and produced executive projects and campaigns, driving multimedia content and strategy.
Head of Digital Experience Group at SOCIAL LAB (OGILVY)
January 1, 2014 - December 31, 2014
Led the digital experience group, overseeing strategy and production for digital campaigns.
Sr. Consultant (Pitch) at MAGNIFY 360
January 1, 2013 - December 31, 2013
Provided senior consulting support for pitches and new business opportunities.
Sr. Project Manager at BLITZ
January 1, 2012 - December 31, 2013
Managed multiple digital projects, coordinating teams and client deliverables.
Sr. Producer at HAUS
January 1, 2012 - December 31, 2012
Produced digital content and campaigns, coordinating cross-functional teams.
Re-launch Consultant and Project Lead at Archetype Solutions
January 1, 2012 - December 31, 2012
Led project relaunch efforts and new digital initiatives.
Co-founder & COO at OVER’N DONE
January 1, 2011 - December 31, 2012
Co-founded and led operations, project delivery, and strategic direction for startup.
Sr. Producer at RAPP (WPP)
January 1, 2011 - December 31, 2011
Produced and managed digital initiatives for key clients.
Sr. Producer at ROSETTA - Level Studios (PUBLICIS)
January 1, 2011 - December 31, 2011
Produced digital campaigns and content for major accounts.
Sr. Project Manager at ICONMOBILE (WPP)
January 1, 2011 - December 31, 2011
Led project management for mobile and digital initiatives.
Sr. Project/Account Manager at DIGITAS – DNA (LBi, PUBLICIS, SAPIENT)
January 1, 2010 - December 31, 2010
Managed digital projects and accounts across multiple teams.
Project Lead at CALIBER AGENCY
January 1, 2010 - December 31, 2010
Led digital project delivery and client coordination.
Producer at DIRECT PARTNERS (OMNICOM)
January 1, 2009 - December 31, 2009
Produced digital content and campaigns for clients.
Sr. Account Manager at Threshold
January 1, 2008 - December 31, 2008
Managed client relationships and project delivery.
Producer at The TRUE Agency
January 1, 2007 - December 31, 2007
Produced digital media and campaigns.
Account Supervisor at TBWA\CHIAT DAY\TEQUILA (OMNICOM)
January 1, 2006 - December 31, 2006
Supervised accounts and coordinated digital production.
Interactive Project Manager at GEARY Interactive
January 1, 2005 - December 31, 2005
Managed interactive projects and client deliverables.
Head of Digital Experience Group at HAVAS (EuroRSCG Interaction)
January 1, 1999 - December 31, 2002
Led digital experience group with focus on interactive campaigns and web delivery.
Digital Program & Project Director - Delivery & Client Lead at ADDRETAIL (Carrefour)
January 1, 2024 - December 31, 2025
Led Carrefour’s promo leaflet print-to-digital transformation, delivering a mobile-first reader MVP and full product rollout. Coordinated cross-functional teams across Marketing, IT, and external partners; integrated CMS, DAM, AI automation, content production, and ensured stakeholder alignment across C-suite. Managed a 12-person team (internal/external) and a €250K budget.
Digital Launch Lead at The Redline Venice Hotel & Offset Capital
January 1, 2022 - December 31, 2024
Spearheaded the digital launch of The Redline Venice Hotel and Offset Capital, including branding, website UX/UI, design, development, SEO optimization, content strategy, social media setup, and creative production. Managed cross-functional teams and external partners; budget €60K.
Head of Global Website Content / Digital Transformation Lead at Geodis
January 1, 2022 - December 31, 2023
Led global website content redesign and development; created content guidelines and improved content factory processes; supervised internal teams.
Account Strategy & Content Lead at 7th HOUSE
January 1, 2021 - December 31, 2022
Managed account strategy for Oney; led content and social media distribution; directed B2B website redesign, SEO, and digital ecosystem content assessment.
Director of Projects & Campaigns at ICF NEXT
January 1, 2021 - December 31, 2022
Directed project and campaign management for European institutions (EFSA, EYY, Discover EU, DG Just, Next Gen EU, SRB); included video production oversight. Guided teams to deliver campaign assets for digital platforms, chatbots, and events.
Digital Activation Lead at EMAKINA - Brussels
January 1, 2019 - December 31, 2020
Goverened Allergan’s growth and development worldwide by leading and implementing digital activation campaigns, building strategies and roadmaps, devising creative concepts, setting KPIs, and boosting team efforts. Orchestrated a 4-day social media workshop for internal teams in Shanghai.
Head of Digital Operations at DIGITAS (PUBLICIS) - Brussels
January 1, 2015 - December 31, 2019
Led digital operations for top accounts including Thalys, BNP Paribas Fortis, Heineken, Proximus, Nespresso, Savencia. Contributed to Thalys digital transformation by redesigning brand website, leading email campaign content, and implementing UI/UX improvements.

Education

Master Strategic Marketing & Communications at Institut Supérieur du Commerce, Paris
January 11, 2030 - December 20, 2025
Master Strategic Marketing & Communications at Institut Supérieur du Commerce, Paris
January 11, 2030 - February 24, 2026
Prompt Engineering for ChatGPT at Vanderbilt University
January 1, 2023 - February 24, 2026
Career Essentials in Generative AI at Microsoft and LinkedIn
January 1, 2023 - February 24, 2026
Introduction to Service Design at Nahman
January 1, 2018 - February 24, 2026

Qualifications

Prompt Engineering for ChatGPT
January 1, 2023 - December 20, 2025
Career Essentials in Generative AI
January 1, 2023 - December 20, 2025
Introduction to Service Design
January 1, 2018 - December 20, 2025
MOOCs: Business, Philosophy, Ethics, Nutrition, Functional training & fasciotomy
January 1, 2014 - December 20, 2025
Tony Robbins - Personal Development
January 1, 2017 - January 1, 2021
Master Strategic Marketing & Communications
January 11, 2030 - February 24, 2026
Prompt Engineering for ChatGPT
January 1, 2023 - February 24, 2026
Career Essentials in Generative AI
January 1, 2023 - February 24, 2026
Introduction to Service Design
January 1, 2018 - February 24, 2026

Industry Experience

Financial Services, Life Sciences, Retail, Media & Entertainment, Software & Internet, Professional Services, Government, Travel & Hospitality