Lead sprint-level QA efforts using Agile methodologies, participate in sprint planning, stand-ups, reviews, and retrospectives; develop and execute test cases; authorizing QA approvals using Azure DevOps; focused on functional, regression, and integration testing with strong attention to detail.

QA Engineer (Mobile Testing) at Synchroserve Global Solutions

June 1, 2018 - May 1, 2021

Setting up and maintaining test environments, including devices and simulators; manual testing using iOS/Android simulators; design, development, and execution of manual and automated test cases for web and mobile apps; experience with Saucelabs and mobile device farms; collaborating with cross-functional teams to understand objectives and troubleshoot issues.

Test Analyst at BP Australia, Melbourne

January 1, 2015 - January 1, 2017

Extensively worked on payment switch testing across platforms (Base24-eps, Connex/Ideal); functional, integration, regression, and end-to-end testing for card transactions; validation of ISO 8583 message formats and authorization logic; support for platform upgrades, DR testing, and cross-vendor coordination.

QA Analyst at Atmail Pty Ltd, Sunshine Coast, QLD

September 1, 2014 - December 1, 2014

End-to-end QA activities including mobile, web, UI, and accessibility testing; defect triage meetings; writing test cases and scenarios; using Kanban boards to manage workflow and defect triage.

QA Analyst at Australia Post (Secure Pay), Melbourne

September 1, 2013 - March 1, 2014

Researching and understanding data behavior from XML/XSLT; validating EFTPOS services; testing card transactions and transaction switching; defect management and retesting; test data preparation and risk identification.

Test Specialist at AAP News Centre, Sydney

November 1, 2012 - September 1, 2013

Quality Assurance for Medianet ecosystem; writing automated test scenarios using Gherkin/Specflow and Cucumber; cross-browser/manual testing; maintaining internal SharePoint site.

Test Analyst at Senath Pty. Ltd., Melbourne

August 1, 2011 - October 1, 2012

Writing, reviewing, and executing test cases for a cloud collaboration project; documenting risk and test strategy; testing cloud-deployed applications.

QA Engineer at Synchroserve Global Solutions

June 1, 2018 - May 31, 2021

Designed, developed, and executed manual and automated test cases for web and mobile apps; maintained test environments; leveraged mobile device farms (Sauce Labs); identified functional tests for automation; collaborated with cross-functional teams to align project objectives and troubleshoot issues.

Test Specialist at AAP News Centre, Sydney, Australia

November 1, 2012 - September 30, 2013

Responsible for quality assurance; wrote Gherkin-based acceptance criteria; created automated test scenarios using Cucumber; executed cross-browser/manual tests; maintained internal SharePoint site.

Test Analyst at Senath Pty. Ltd., Melbourne, Australia

August 1, 2011 - October 31, 2012

Wrote, reviewed, and executed test cases for cloud-based collaboration projects; documented risks in test strategies and plans; tested deployments from cloud service providers.