Sourav Singh

Ensured uninterrupted access operations for Google’s Trust & Safety systems by resolving an average of 10 access-related bugs per month, supporting secure and timely access provisioning for approximately 21,000 user requests. Designed and deployed backend automation using SQL scripts and 4 production-grade workflows, reducing access provisioning time by 20% and replacing manual updates for access revocation and migration to a new access management system. Built daily-refreshed dashboards consumed by Trust & Safety and Technical Troubleshooting teams, improving operational visibility and reducing bug resolution time by 25% through faster triage and data-driven monitoring of access requests and system health.

Responsible for risk access operations, automation, and analytics for Trust and Safety systems. Resolved an average of 10 access-related bugs per month, supporting approximately 21,000 user access requests. Reduced access provisioning time by 20% through backend automation using SQL scripts and four production-grade workflows, replacing manual data updates for access revocation and migration to a new access management system. Built daily-refreshed operational dashboards enabling faster issue triage and data-driven monitoring, improving bug resolution time by 25%.

Collaborated with Amneal Pharmaceuticals stakeholders to capture shop-floor requirements and implemented 15 GMP-aligned electronic logbook (E-Log) workflows on Leucine’s DWI platform, reducing manual logging by ~40%, shortening audit preparation time by ~30%, and strengthening FDA 21 CFR Part 11-compliant traceability and batch record readiness.