Stephen Omoloye

Analyzed existing workflows with international stakeholders, translated requirements into technical specifications, and executed Zoho implementation blueprints. Designed and hosted internal training programs on Zoho Learn to drive user adoption during enterprise rollouts. Researched and resolved API bottlenecks and third-party payment/e-commerce integration issues, including Zoho Commerce with localized gateways.

Delivered CRM implementations and system migrations for 4 3 enterprise-scale organizations, improving data accuracy by up to 40% and increasing pipeline visibility. Led Salesforce-to-Zoho CRM migrations and separate migrations to HubSpot, including field mapping, schema/custom module design, and platform data model translation. Integrated client websites (WordPress, Wix, Squarespace, GoDaddy) with Zoho CRM, Forms, Campaigns, and e-commerce/lead capture to automate lead nurturing and customer onboarding. Built REST API/webhook-driven integrations connecting CRM to external systems, and developed custom scripts/data syncs and pipelines. Managed email authentication (SPF, DKIM, DMARC) across many domains to improve deliverability and compliance. Implemented Zoho Recruit and Zoho People for international rollouts, built Zoho Creator apps and Zoho Analytics dashboards (KPI reporting), and provided end-to-end cutover and user training with documentation handover.

Delivered 450+ CRM-related engagements for 200+ unique global clients across the US, UK, Canada, Australia, UAE, Saudi Arabia, and Nigeria. Led end-to-end CRM implementations and system migrations for 43 enterprise-scale organizations, improving data accuracy by up to 40% and increasing pipeline visibility. Worked on Salesforce-to-Zoho CRM migration, and separate migration to HubSpot; integrated client websites (WordPress, Wix, Squarespace, GoDaddy) with Zoho CRM along with Zoho Forms/Commerce/Campaigns to automate lead ingestion and customer onboarding. Built custom data syncs, scripts, and webhook-based pipelines to connect CRM with external systems, managed SPF/DKIM/DMARC authentication across hundreds of domains, and implemented Zoho Recruit and Zoho People for international hiring workflows. Developed Zoho Creator applications and executive KPI dashboards in Zoho Analytics; provided documentation handover and delivered user adoption training.