Erikas Stasytis

Available to hire

I’m Erikas — a junior data analyst transitioning from a background in customer support, UI design, and multimedia.

About

I’m Erikas — a junior data analyst transitioning from a background in customer support, UI design, and multimedia. My professional experience has consistently involved investigating problems, analyzing user or customer data, identifying patterns, and presenting clear insights to support product and operational decisions.

I’m currently expanding my technical skillset through formal training in SQL, Power BI, Python, and Machine Learning, building on a foundation of strong analytical thinking and Excel proficiency. My previous work — from analyzing user interview data in UI design projects to examining dispute case patterns in support roles — has strengthened my ability to interpret information, understand user behavior, and communicate findings clearly. I’m highly motivated to apply my analytical mindset in a data-focused environment and continue developing as a data professional.

Industry experience

  • Software & Internet
  • Media & Entertainment
  • Professional Services
  • Retail
  • Education

Projects · 10

Work experience· 7 roles

UI Designer · OBDelevenOct 2024 – Dec 2024 · 3 mos

- Conduct user interviews to gather insights for potential app improvements. - Redesign the OBDeleven application interface to enhance usability and aesthetics. - Present and justify design decisions based on user research and industry best practices.

UI Designer · OBDelevenApr 2024 – Jun 2024 · 3 mos

- Led the redesign of the application interface, aligning it with user needs and industry standards.

Customer Support Specialist · OBDelevenDec 2022 – May 2025 · 2 yrs 6 mos

- Provide expert assistance to users regarding product-related inquiries via email, guiding them in selecting the appropriate products. - Manage PayPal and Stripe claims, ensuring efficient resolution of disputes. - Monitor and respond to customer feedback on TrustPilot, enhancing brand reputation and customer satisfaction.

Payments support specialist · EnebaDec 2020 – Nov 2022 · 2 yrs
Payment Support Specialist · EnebaDec 2020 – Nov 2022 · 2 yrs
Customer Support Specialist · TransUnionAug 2020 – Oct 2020 · 3 mos
Cinema Worker · Forum CinemasNov 2019 – Jul 2020 · 9 mos

Education· 6

User Interface Development · Kauno Kolegija2023 – 2025
Multimedia Services Provider Qualification · Kaunas Information Technology School2018 – 2020
Data Analyst (Vocational) · Baltic Institute of Technology2025
UI Designer (Advanced Vocational) · Kauno Kolegija2023 – 2025

Testimonials · 5.0 from 1 review

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