I am a Senior Technical Writer with 20+ years of experience delivering clear, user-focused documentation for complex hardware and software systems. I have worked across aerospace/UAV platforms, GPS technologies, electronics, SaaS, and multimedia products, translating engineering complexity into regulatory, operational, and user documentation that is accurate and practical. I collaborate with engineers, software developers, and product managers to turn intricate avionics, software, and hardware data into accessible manuals, SOPs, and training materials. I also maintain documentation across multiple releases to align with evolving regulatory and product requirements.…

Stephan Friedman

I am a Senior Technical Writer with 20+ years of experience delivering clear, user-focused documentation for complex hardware and software systems. I have worked across aerospace/UAV platforms, GPS technologies, electronics, SaaS, and multimedia products, translating engineering complexity into regulatory, operational, and user documentation that is accurate and practical. I collaborate with engineers, software developers, and product managers to turn intricate avionics, software, and hardware data into accessible manuals, SOPs, and training materials. I also maintain documentation across multiple releases to align with evolving regulatory and product requirements.…

Available to hire

I am a Senior Technical Writer with 20+ years of experience delivering clear, user-focused documentation for complex hardware and software systems. I have worked across aerospace/UAV platforms, GPS technologies, electronics, SaaS, and multimedia products, translating engineering complexity into regulatory, operational, and user documentation that is accurate and practical.

I collaborate with engineers, software developers, and product managers to turn intricate avionics, software, and hardware data into accessible manuals, SOPs, and training materials. I also maintain documentation across multiple releases to align with evolving regulatory and product requirements.

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Skills

Experience Level

Language

English
Fluent
Hebrew (modern)
Fluent
Russian
Fluent

Work Experience

Documentation Specialist at Flytrex
January 1, 2019 - December 31, 2025
Authored assembly, operation, and maintenance manuals, enabling certification of advanced drone delivery platforms. Develop SOPs, safety protocols, and training materials aligned with FAA and global aviation standards. Collaborated with engineers, software developers, product managers, and SMEs to transform technical data into clear, user-focused documentation.
Quality Assurance Manager at Starcom Systems
January 1, 2012 - December 31, 2019
Created and maintained documentation for QA and QC processes, ensuring compliance with ISO, Safety, FCC, and CE standards. Led testing programs to improve product quality and certification accuracy.
Customer Technical Support at Verifone
January 1, 2011 - December 31, 2012
Delivered real-time remote support for stores and venues using ticketing software.
Freelance Technical Writer at Abbey Road Studios
January 1, 2024 - December 31, 2025
Improved audio application user guides with accurate technical content and enhanced user experience.
Freelance Technical Writer at Air Haifa
January 1, 2025 - Present
Editing and updating company operations and maintenance manuals.
Risk Management Specialist at Marker Logic
January 1, 2009 - December 31, 2011
Managed online purchase risks, evaluated fraud, handled payouts, and prepared strategies for security and support teams.
Technical Support Specialist at Stream Labs
January 1, 2006 - December 31, 2008
Authored comprehensive manuals, localized materials for multilingual support, and enhanced website content, boosting user accessibility.
Training Developer and Instructor at Intel, Tower Semiconductor, Israel and USA
January 1, 1999 - December 31, 2006
Translated materials, developed presentations, maintained training database and website, instructed classes in English, Hebrew, and Russian, while conducting factory tours.

Education

MadCap Flare Training Certification at MadCap/TechTav
January 1, 2021 - May 1, 2021
Integrated QA & Quality Control Diploma at MASSAD College
January 1, 2014 - May 1, 2014
Environmental Health and Safety Certification at Intel University
January 1, 1999 - January 1, 2000
Specialized program in advanced English language studies at Gymnasium No. 13
January 1, 1983 - January 1, 1993

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education, Government, Telecommunications, Manufacturing, Transportation & Logistics

Skills

Experience Level