I'm an innovative and results-driven UI designer with a strong background in digital, mobile, and web solutions across healthcare, insurance, fintech, and government sectors. I excel in wireframing, prototyping, and graphic design, leveraging tools like Figma, Sketch, Adobe XD, and the Adobe Creative Suite. I actively use AI-powered tools such as Figma Make, Magician, and ChatGPT to speed up workflows and create innovative design solutions. My proficiency extends to HTML and CSS, with a solid grasp of UX research methods including user interviews, usability testing, journey mapping, and A/B testing to drive data-informed, user-centered design decisions. I'm passionate about emerging design trends and evolving technologies, crafting intuitive and modern user experiences that make a real impact.

Samuel Thomas

I'm an innovative and results-driven UI designer with a strong background in digital, mobile, and web solutions across healthcare, insurance, fintech, and government sectors. I excel in wireframing, prototyping, and graphic design, leveraging tools like Figma, Sketch, Adobe XD, and the Adobe Creative Suite. I actively use AI-powered tools such as Figma Make, Magician, and ChatGPT to speed up workflows and create innovative design solutions. My proficiency extends to HTML and CSS, with a solid grasp of UX research methods including user interviews, usability testing, journey mapping, and A/B testing to drive data-informed, user-centered design decisions. I'm passionate about emerging design trends and evolving technologies, crafting intuitive and modern user experiences that make a real impact.

Available to hire

I’m an innovative and results-driven UI designer with a strong background in digital, mobile, and web solutions across healthcare, insurance, fintech, and government sectors. I excel in wireframing, prototyping, and graphic design, leveraging tools like Figma, Sketch, Adobe XD, and the Adobe Creative Suite. I actively use AI-powered tools such as Figma Make, Magician, and ChatGPT to speed up workflows and create innovative design solutions.

My proficiency extends to HTML and CSS, with a solid grasp of UX research methods including user interviews, usability testing, journey mapping, and A/B testing to drive data-informed, user-centered design decisions. I’m passionate about emerging design trends and evolving technologies, crafting intuitive and modern user experiences that make a real impact.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Senior UX Architect (Contract) at Stratosphere Consulting
January 1, 2025 - Present
Streamlined IRS workflows using the PEGA platform to enhance usability and accessibility for taxpayers and internal users. Took the lead in introducing AI-enhanced design practices to the team, incorporating generative tools like Figma Make and Magician. Partnered with developers, policy leads, and compliance teams to align user needs with regulatory constraints.
UX Designer & Digital Marketing Consultant (Contract) at Travelers
January 31, 2025 - July 22, 2025
Designed websites using Figma and executed A/B tests, multivariate tests, and other web experiments to optimize user experience and conversion rates. Introduced Figma’s AI tool Magician and other generative plugins to streamline visual iterations including icons, imagery, and copywriting. Assisted with the migration of public websites to the Optimizely Digital Experience Platform.
UX/Web Designer at Independent Consultant
September 30, 2024 - July 22, 2025
Provided UX design and research consulting, along with graphic and web services using Adobe Creative Suite, Figma’s AI tool Magician, and ChatGPT to accelerate workflows.
Senior UX Designer at Pegasystems
August 31, 2023 - July 22, 2025
Led UX consulting for cross-functional teams, conducted UX research, and crafted cross-platform solutions showcasing Pega’s AI decisioning and low-code automation platform. Designed and executed innovative features and demos utilizing Figma and Sketch. Facilitated workshops on Pega UI/UX for top clients including Navistar, Ford, Aetna, and Blue Shield of CA.
UX Designer/MarTech Manager at Aetna, a CVS Health Company
June 30, 2022 - July 22, 2025
Led UX and visual design enhancements for Aetna’s consumer-facing websites using Adobe Experience Manager (AEM), ensuring Section 508 and WCAG 2.1 accessibility compliance. Directed the end-to-end re-platforming of 19 Medicaid brand sites and associated digital assets to AEM, aligning site structure, content, and design to corporate standards. Drove measurable growth in site engagement and collaborated with cross-functional teams to align UX goals with business objectives and CMS capabilities.
Senior UX Design Specialist at Aetna
January 31, 2018 - July 22, 2025
Delivered strategic UX recommendations through user research, analytics, and stakeholder collaboration to improve service delivery and usability across digital products. Managed the decommissioning and consolidation of 13 legacy Coventry websites, streamlining the digital ecosystem and enhancing navigation. Instituted content governance processes and partnered with marketing and IT teams for Medicare AEP launch support.

Education

Bachelor's Degree at Central Connecticut State University
January 1, 2009 - May 31, 2009
Associate's Degree at Mitchell College
January 1, 2006 - May 31, 2006

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Financial Services, Government, Software & Internet