I've worked with clients online, which taught me how to listen, adapt, and solve problems quickly. I enjoy helping people, building relationships, and finding the right solutions to meet their needs. I'm motivated, organized, and ready to bring these skills to a customer service role.

oussama

I've worked with clients online, which taught me how to listen, adapt, and solve problems quickly. I enjoy helping people, building relationships, and finding the right solutions to meet their needs. I'm motivated, organized, and ready to bring these skills to a customer service role.

Available to hire

I’ve worked with clients online, which taught me how to listen, adapt, and solve problems quickly.

I enjoy helping people, building relationships, and finding the right solutions to meet their needs. I’m motivated, organized, and ready to bring these skills to a customer service role.

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Language

English
Fluent
French
Beginner

Work Experience

Graphic Designer at Freelance
September 1, 2023 - Present
Collaborated closely with clients, including small businesses, entrepreneurs, and creative professionals, to translate their vision into compelling designs for various digital and print media. Created custom thumbnails, posters, social media posts, and promotional graphics that resonated with their target audience and boosted engagement.
Social Media Manager
March 1, 2025 - October 27, 2025
Developed and executed targeted social media strategies that boosted audience engagement by 85%, driving significant traffic to the brand’s website and expanding the customer base. Increased social media followers by 50% through consistent content creation, optimized posting schedules, and interactive engagement.

Education

Baccalaureate in Letters and Human Sciences at Lycee Allal Al Fassi
January 11, 2030 - July 1, 2020
English Studies at University Mohammed V, Rabat
January 1, 2021 - January 1, 2024

Qualifications

Data Analytics Course
September 1, 2024 - October 27, 2025
UX Design Certificate
November 1, 2024 - October 27, 2025

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Education