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I am a Lead UX/Interaction/Service Designer with 15+ years delivering complex digital products across Fintech, Government, Telecoms and large-scale platforms. I excel at leading end-to-end design on Digital Transformation initiatives, including award-winning mobile apps and enterprise platforms. I collaborate with cross-functional teams and stakeholders to craft user-centered strategies, design systems, and scalable experiences that balance business goals with accessible, inclusive design. I enjoy mentoring teammates and shaping UX standards across organisations.…I am a Lead UX/Interaction/Service Designer with 15+ years delivering complex digital products across Fintech, Government, Telecoms and large-scale platforms. I excel at leading end-to-end design on Digital Transformation initiatives, including award-winning mobile apps and enterprise platforms. I collaborate with cross-functional teams and stakeholders to craft user-centered strategies, design systems, and scalable experiences that balance business goals with accessible, inclusive design. I enjoy mentoring teammates and shaping UX standards across organisations.

Dmitry Belitsky

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I am a Lead UX/Interaction/Service Designer with 15+ years delivering complex digital products across Fintech, Government, Telecoms and large-scale platforms. I excel at leading end-to-end design on Digital Transformation initiatives, including award-winning mobile apps and enterprise platforms. I collaborate with cross-functional teams and stakeholders to craft user-centered strategies, design systems, and scalable experiences that balance business goals with accessible, inclusive design. I enjoy mentoring teammates and shaping UX standards across organisations.…I am a Lead UX/Interaction/Service Designer with 15+ years delivering complex digital products across Fintech, Government, Telecoms and large-scale platforms. I excel at leading end-to-end design on Digital Transformation initiatives, including award-winning mobile apps and enterprise platforms. I collaborate with cross-functional teams and stakeholders to craft user-centered strategies, design systems, and scalable experiences that balance business goals with accessible, inclusive design. I enjoy mentoring teammates and shaping UX standards across organisations.

Available to hire

I am a Lead UX/Interaction/Service Designer with 15+ years delivering complex digital products across Fintech, Government, Telecoms and large-scale platforms. I excel at leading end-to-end design on Digital Transformation initiatives, including award-winning mobile apps and enterprise platforms.

I collaborate with cross-functional teams and stakeholders to craft user-centered strategies, design systems, and scalable experiences that balance business goals with accessible, inclusive design. I enjoy mentoring teammates and shaping UX standards across organisations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Lead UX/Service Designer (Contract) at BCP Consulting

January 1, 2025 - Present

Leading end-to-end UX and product design across multiple client engagements. Defining personas, journeys and interactive prototypes to align stakeholders and accelerate delivery.

Creative Director/Lead Product Designer (Contract) at Best Creative Path

January 1, 2024 - January 1, 2024

Directed multi-platform website redesigns, improving usability and content structure. Delivered usability audits and IA recommendations adopted into live products.

Lead Service Designer (Contract) at Infosys Consulting/WongDoody

January 1, 2024 - January 1, 2025

Saudi Government Digital Transformation project (Commodity Trading platform). Led Digital Transformation project for Commodity trading platform. Facilitated senior stakeholder workshops across government and enterprise partners. Crafted process maps, task flows and user journeys. Designed information architecture and taxonomy for a complex, multi-market trading platform. Delivered Figma-based wireframes and prototypes supporting strategic and technical decision-making.

Senior Service/Interaction Designer (Contract) at BEIS Department (The Insolvency Service)

January 1, 2023 - January 1, 2023

Improved national insolvency services in line with GDS standards. Delivered detailed service blueprints, wireframes and prototypes. Worked in an agile/scrum, multidisciplinary environment delivering citizen-facing digital services.

Lead UX/Service Designer (Contract) at British Red Cross

January 1, 2023 - January 1, 2023

Re-designed the “Hire a Wheelchair” online payment and transaction journeys. Created service maps and process flows to improve accessibility and conversion.

Senior UX/Interaction Designer (Contract) at Unisys Bank

January 1, 2023 - January 1, 2023

Designed a white-label BaaS/SaaS banking platform across web and mobile. Facilitated workshops to align stakeholders; Worked in agile/scrum environment, adapting quickly to changes in requirements. Balanced regulatory, technical and user constraints to deliver scalable UX solutions.

Senior UX Designer (Contract) at London Stock Exchange Group

January 1, 2022 - January 1, 2022

Crafted user-friendly, data-rich interfaces for complex financial and market data platforms. Simplified complex financial workflows into usable, scalable interfaces.

Senior Service Designer (Contract) at Lloyds Banking Group

January 1, 2022 - January 1, 2022

Designed end-to-end services for corporate banking customers. Helped teams understand broader service ecosystems and dependencies.

Senior Service/Interaction Designer (Contract) at Standard Chartered Bank

January 1, 2020 - January 1, 2021

Designed UX for SAP-based enterprise products. Conducted user-research, workshops and socio-cultural analysis for global markets. Built intranet hubs using HTML/CSS.

Lead Product Designer (Contract) at BT Business & BT Consumer

January 1, 2017 - January 1, 2020

Designed BT’s first native mobile app from concept to delivery (Android & iOS). App received the ‘Best UK App in Digital Experience’ (2019) national award. Created end-to-end transactional journeys across mobile and web. Designed complex dashboards as well as a library of dashboard templates. Mentored junior designers and influenced UX standards across the organisation.

Senior UX/CX Designer (Contract) at Barclays Bank

January 1, 2016 - January 1, 2017

Designed and delivered the Smart Investor platform from concept to launch. The platform then received numerous national awards. Crafted new user-centred experiences for various complex digital products & services for investment, personal and business banking. Led workshops, mentored designers and championed UX best practices bank-wide.

Lead UX Designer (Contract) at Deutsche Bank/HCL CoInnovation Lab

January 1, 2015 - January 1, 2016

Led the Design team delivering user-centred financial tools for investment banking. Designed data visualisation and interactive prototypes for trading platforms. Facilitated workshops with Senior-level stakeholders.

Education

Master of Technological Design in UX at Technology University of Eindhoven (Netherlands)

November 1, 2002 - September 1, 2000

Master of Technological Design (User-System Interaction / UX Design) at Eindhoven University of Technology

January 11, 2030 - May 14, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Government, Retail, Real Estate & Construction, Software & Internet, Telecommunications, Travel & Hospitality, Other, Professional Services, Media & Entertainment