I'm Sudha Kushwaha, a Design Manager and UX Leader with 11+ years of experience driving research-led, data-informed, and business-aligned digital transformation across enterprise and SaaS ecosystems. I excel in design operations, team leadership, and embedding UX strategy into product roadmaps to deliver measurable impact. I champion user-centered cultures within organizations and share insights through blogs and case studies on design thinking, system scalability, and building high-performing design teams.

Sudha Kushwaha

I'm Sudha Kushwaha, a Design Manager and UX Leader with 11+ years of experience driving research-led, data-informed, and business-aligned digital transformation across enterprise and SaaS ecosystems. I excel in design operations, team leadership, and embedding UX strategy into product roadmaps to deliver measurable impact. I champion user-centered cultures within organizations and share insights through blogs and case studies on design thinking, system scalability, and building high-performing design teams.

Available to hire

I’m Sudha Kushwaha, a Design Manager and UX Leader with 11+ years of experience driving research-led, data-informed, and business-aligned digital transformation across enterprise and SaaS ecosystems. I excel in design operations, team leadership, and embedding UX strategy into product roadmaps to deliver measurable impact. I champion user-centered cultures within organizations and share insights through blogs and case studies on design thinking, system scalability, and building high-performing design teams.

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Language

English
Fluent

Work Experience

UX Manager at KPMG
March 1, 2025 - Present
Designed a centralized portal for employees to discover, preview, and download professional and casual photographs with dynamic filters and multi-format download options; defined end-to-end design process for enterprise portals with research validation and analytics-driven iteration.
Lead Product Designer at Randstad
June 1, 2024 - December 1, 2024
Led the Finance Management Portal for budget, approvals, and fund flows; reduced manual approval time by 40% and aligned design decisions with business KPIs. Drove Contract Digitization for AB InBev and shaped HybridHive desk-booking experience with defined metrics and stakeholder satisfaction.
Lead Product Designer at GlaxoSmithKline (GSK)
January 1, 2023 - March 1, 2024
Designed data-driven dashboards for strategic decision-making and defined design roadmap for AI/ML-powered SaaS tools; led workshops to translate business goals into intuitive experiences supporting product optimization and stakeholder visibility.
Lead UX Designer at Wipro Technologies
February 1, 2021 - December 1, 2022
Designed Wipro Arena with features like text classification, summarization, data labeling, and image annotation for finance, healthcare, and marketing; developed Ticket Analyzer, an AI-driven tool for automated ticket routing, prioritization, sentiment analysis, and predictive analytics; delivered user-focused designs for ML Studios to streamline model building, training, and publishing.
Senior UX Designer at UST Global
July 1, 2019 - February 1, 2021
Led UX design activities, collaborating with cross-functional teams to deliver research-informed, data-driven product experiences across multiple projects.
Senior UI/UX Designer at WNS Global Services
November 1, 2015 - May 1, 2019
Delivered end-to-end UI/UX design across client projects, shaping intuitive experiences and visual design systems.
Senior UI Designer at Taazaa.com
November 1, 2015 - October 1, 2016
Created rich UI designs and front-end assets for client projects, ensuring visual consistency and engagement.
Web Designer at Tradexl Media Pvt. Ltd.
June 1, 2014 - November 1, 2015
Developed websites and digital experiences with user-centered design principles and responsive layouts.
Lead Product Designer (AB InBev - Contractual) at Randstad
June 1, 2024 - December 1, 2024
Finance Management Portal: SaaS portal to manage budgets, approvals, and fund flows across cost centers, reducing manual approval time and improving KPI alignment. Contract Digitization: digital tool to streamline brewery tie-up contract workflows, increasing accuracy and reducing manual effort. HybridHive: evolved desk booking into a full hybrid workplace experience, establishing design metrics and KPIs tied to business outcomes.

Education

Bachelor of Technology (B.Tech) – Electronics and Communication at F.G.I.E.T. (U.P.T.U.)
January 1, 2008 - January 1, 2012
Bachelor of Technology (B.Tech) at F.G.I.E.T. (U.P.T.U.)
January 1, 2008 - January 1, 2012
Bachelor of Technology (B.Tech) – Electronics and Communication at F.G.I.E.T. (U.P.T.U.)
January 1, 2008 - January 1, 2012

Qualifications

Design Thinking and Innovation – IIT Delhi
January 11, 2030 - January 6, 2026
Foundation of User Experience Design – Google Coursera
January 11, 2030 - January 6, 2026
UX Design Essentials – Adobe XD UI/UX Design (Udemy)
January 11, 2030 - January 6, 2026
UX Design Process: Empathize, Define, Ideate – Google Coursera
January 11, 2030 - January 6, 2026
Design Thinking and Innovation – IIT Delhi
January 11, 2030 - January 9, 2026
Foundation of User Experience Design – Google Coursera
January 11, 2030 - January 9, 2026
UX Design Essentials – Adobe XD UI/UX Design, Udemy
January 11, 2030 - January 9, 2026
UX Design Process: Empathize, Define, Ideate – Google Coursera
January 11, 2030 - January 9, 2026
Design Thinking and Innovation
January 11, 2030 - January 9, 2026
Foundation of User Experience Design
January 11, 2030 - January 9, 2026
UX Design Essentials – Adobe XD UI/UX Design
January 11, 2030 - January 9, 2026
UX Design Process: Empathize, Define, Ideate
January 11, 2030 - January 9, 2026

Industry Experience

Software & Internet, Professional Services, Healthcare, Manufacturing, Financial Services, Media & Entertainment