Sufen Lee

Retail Pharmacist at Various Outlets, Malaysia

Provided patient counselling, customer care, product & device counselling & advice, and chronic disease support. Delivered good customer service. Managed outlet operations and manpower. Maintained patients' medical records and data. Built strong communication, trust-building, and service skills. Conducted staff and student education sessions, gaining experience that informs tone and clarity in copywriting.

Retail Pharmacist at Goodmedic Pharmacy Sdn Bhd

Provided patient counselling, customer care, product & device counselling & advice; supported chronic disease care; ensured good customer service; managed outlet operations and manpower; maintained patients’ medical records and data; conducted staff and student education sessions; coached staff and conducted trainings and appraisals.

Freelance Content Writer & Funnel Builder at Self-Employed / Freelance

Wrote landing page copy, sales emails, and social media content for coaches, freelancers, and healthcare professionals. Built and optimized lead-generation funnels using ClickFunnels and GoHighLevel. Created branded visual content and layouts using Canva and Figma. Delivered consistent copy aligned with clients' voice, increasing lead conversions.

Freelance Content Writer & Funnel Builder at Remote

Write landing page copy, sales emails, and social media content for coaches, freelancers, and healthcare professionals; build and optimize lead-generation funnels using Clickfunnels and GoHighLevel; create branded visual content and layouts using Canva and Figma; deliver copy aligned with clients' voice and increase lead conversions.