Available to hire
Hello! I am Suharti Surani, a dedicated content designer with a passion for making significant global impacts.
With expertise in UX writing, UX design, and web/app development, I excel at delivering innovative digital solutions that improve user experiences.
Experience Level
Language
English
Fluent
Malay
Fluent
Indonesian
Fluent
Work Experience
Senior Content Designer at Grab
December 31, 2023 - September 15, 2025Led content design standards and collaboration across cross-functional teams to deliver exceptional user experiences in food, commerce, and geo domains. Created and maintained the Grab Content Formatting Library, Product Glossary, and Content Guidelines; mentored other content designers; defined and enforced consistency across the product.
Content Designer at Grab
December 31, 2019 - September 15, 2025Co-designed user interfaces and improved user experiences through content strategy, onboarding, error messaging, chat bot interactions, and product naming.
Senior Content Designer at Grab
January 1, 2019 - January 1, 2023Led content design initiatives across microcopy, onboarding, chatbot interactions, and product naming; co-designed the content design function across eight regional teams; mentored other content designers and a junior; established the first Content Style Guide to ensure linguistic consistency; collaborated with cross-functional teams to improve user trust and engagement.
Content Designer at Grab
January 1, 2017 - January 1, 2019Developed user-centric content strategies across onboarding, education, and chatbot interactions; improved information architecture and product naming; co-designed user interfaces and led cross-functional collaboration; mentored other designers; contributed to research planning, testing, and usability improvements.
Education
Diploma in Computer Information Systems at Singapore Polytechnic
January 11, 2030 - September 15, 2025Diploma in Computer Information Systems at Singapore Polytechnic
January 11, 2030 - March 16, 2026Qualifications
Microsoft Certified Professional
January 1, 2005 - September 15, 2025Microsoft Certified Application Developer
January 1, 2005 - September 15, 2025Specialist Diploma in Data Science (Artificial Intelligence)
January 11, 2030 - September 15, 2025Mastering Prompt Engineering for Generative AI
January 1, 2024 - September 15, 2025TikTok Essentials (TikTok Shop & Live)
January 1, 2024 - September 15, 2025AI Literacy in AI (AI4I)
January 1, 2023 - September 15, 2025AI Data Labelling
January 1, 2024 - September 15, 2025AI Collection (Video)
January 1, 2024 - September 15, 2025AI Collection (Audio)
January 1, 2024 - September 15, 2025Certified Prompt Engineer (Generative AI) – Singapore University of Technology and Design
January 1, 2025 - September 15, 2025Microsoft Certified Professional
January 1, 2005 - March 16, 2026Microsoft Certified Application Developer
January 1, 2005 - March 16, 2026Industry Experience
Education, Healthcare, Retail, Software & Internet, Consumer Goods, Energy & Utilities, Gaming, Professional Services, Media & Entertainment, Other
Experience Level
Hire a Content Designer
We have the best content designer experts on Twine. Hire a content designer in Singapore today.