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I'm Suman Miah, a results-driven Digital Marketing & E-commerce Specialist with 5+ years of experience, including 3 years in the UAE, specializing in Google Ads, Meta Ads, Shopify, and WordPress website management. I've honed skills in SEO, SEM, PPC campaigns, and CRO to drive measurable ROI, customer acquisition, and conversions. I excel at Shopify store management, WordPress development, and technical SEO, optimizing sales funnels, reducing CPA, and delivering data-driven results across competitive markets.…I'm Suman Miah, a results-driven Digital Marketing & E-commerce Specialist with 5+ years of experience, including 3 years in the UAE, specializing in Google Ads, Meta Ads, Shopify, and WordPress website management. I've honed skills in SEO, SEM, PPC campaigns, and CRO to drive measurable ROI, customer acquisition, and conversions. I excel at Shopify store management, WordPress development, and technical SEO, optimizing sales funnels, reducing CPA, and delivering data-driven results across competitive markets.

Suman Miah

Digital Marketer, Marketing Strategist, SEO Expert, +4

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I'm Suman Miah, a results-driven Digital Marketing & E-commerce Specialist with 5+ years of experience, including 3 years in the UAE, specializing in Google Ads, Meta Ads, Shopify, and WordPress website management. I've honed skills in SEO, SEM, PPC campaigns, and CRO to drive measurable ROI, customer acquisition, and conversions. I excel at Shopify store management, WordPress development, and technical SEO, optimizing sales funnels, reducing CPA, and delivering data-driven results across competitive markets.…I'm Suman Miah, a results-driven Digital Marketing & E-commerce Specialist with 5+ years of experience, including 3 years in the UAE, specializing in Google Ads, Meta Ads, Shopify, and WordPress website management. I've honed skills in SEO, SEM, PPC campaigns, and CRO to drive measurable ROI, customer acquisition, and conversions. I excel at Shopify store management, WordPress development, and technical SEO, optimizing sales funnels, reducing CPA, and delivering data-driven results across competitive markets.

Available to hire

I’m Suman Miah, a results-driven Digital Marketing & E-commerce Specialist with 5+ years of experience, including 3 years in the UAE, specializing in Google Ads, Meta Ads, Shopify, and WordPress website management.

I’ve honed skills in SEO, SEM, PPC campaigns, and CRO to drive measurable ROI, customer acquisition, and conversions. I excel at Shopify store management, WordPress development, and technical SEO, optimizing sales funnels, reducing CPA, and delivering data-driven results across competitive markets.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

WordPress Website Management & Digital Marketing at Shanfa Global

March 1, 2023 - Present

Executed multi-channel ad campaigns (Meta, TikTok, Snapchat, Google Ads) driving 45% user growth. Ran A/B tests on creatives & audiences, boosting CTR by 25% and cutting CPA by 18%. Optimized retargeting & lookalike audiences, improving ROAS by 30%. Managed WordPress e-commerce & checkout flow, reducing cart abandonment by 15%. Built dashboards for real-time tracking of CTR, CPA & ROAS. Coordinated with teams to deliver high-converting ads & landing pages, increasing conversions by 20%. Guided and managed Como Beauties brand development, leading e-commerce setup and paid campaigns to establish market presence.

Shopify Store Management & Digital Marketing at IT Splendid

June 1, 2025 - Present

Built and managed Shopify-based e-commerce website, improving site speed & UX for higher conversions. Launched and optimized Meta & Google Ads campaigns, boosting traffic by 35% within 3 months. Implemented retargeting & audience segmentation, reducing CPA by 20%. Oversaw product listing, catalog optimization, and checkout flow, enhancing customer journey. Developed performance reports using Google Analytics & Data Studio to track ROI and KPIs.

Assistant Officer, Customer Service & E-Commerce at Paragon Group

July 1, 2022 - October 13, 2025

Managed paid campaigns on Meta, YouTube, & Google boosting engagement and acquisition. Created & optimized ad creatives, improving ROI. Oversaw WordPress site & e-commerce operations. Prepared performance reports for management insights.

Customer Support Officer at Pathao

October 1, 2021 - October 13, 2025

Provide Excellent Customer Service via phone calls with satisfaction. Offline problem solved via Zen-desk.

Customer Service Executive at HungryNak.com Ltd

August 1, 2020 - October 13, 2025

Resolved customer issues over the phone, including missing orders and special requests. Managed restaurant-related problems efficiently. Assisted and guided agents to perform their responsibilities effectively.

WordPress Website Management & Digital Marketing at Shanfa Global

March 1, 2023 - Present

Executed multi-channel ad campaigns (Meta, TikTok, Snapchat, Google Ads) driving 45% user growth. Ran A/B tests on creatives & audiences, boosting CTR +25% and cutting CPA –18%. Optimized retargeting & lookalike audiences, improving ROAS by 30%. Managed WordPress e-commerce & checkout flow, reducing cart abandonment by 15%. Built dashboards for real-time tracking of CTR, CPA & ROAS. Coordinated with teams to deliver high-converting ads & landing pages, increasing conversions by 20%.

Shopify Store Management & Digital Marketing at IT Splendid

June 1, 2025 - Present

Assistant Officer, Customer Service & E-Commerce at Paragon Group

July 1, 2022 - October 13, 2025

Managed paid campaigns on Meta, YouTube and Google, boosting engagement and acquisition. Created & optimized ad creatives, improving ROI. Oversaw WordPress site & e-commerce operations. Prepared performance reports for management insights.

Customer Support Officer at Pathao

October 1, 2021 - October 13, 2025

Provide Excellent Customer Service via phone and offline problem solving; managed inquiries and escalations.

Customer Service Executive at HungryNak.com Ltd

August 1, 2020 - October 13, 2025

Resolved customer issues, including missing orders and special requests. Assisted and guided agents to perform responsibilities effectively.

WordPress Website Management & Digital Marketing at Shanfa Global

March 1, 2023 - Present

Executed multi-channel ad campaigns across Meta, TikTok, Snapchat, and Google Ads, driving 45% user growth. Conducted A/B tests on creatives and audiences to boost CTR by 25% and reduce CPA by 18%. Optimized retargeting and lookalike audiences, improving ROAS by 30%. Managed WordPress e-commerce & checkout flow, reducing cart abandonment by 15%. Built dashboards for real-time tracking of CTR, CPA, & ROAS. Coordinated with teams to deliver high-converting ads & landing pages, increasing conversions by 20%. Currently guiding and managing 'Como Beauties' brand development, leading the e-commerce setup and running paid campaigns to establish market presence.

Shopify Store Management & Digital Marketing at IT Splendid

June 1, 2025 - Present

Assistant Officer, Customer Service & E-Commerce at Paragon Group

July 1, 2022 - October 13, 2025

Managed paid campaigns on Meta, YouTube, & Google, boosting engagement and acquisition. Created & optimized ad creatives, improving ROI. Oversaw WordPress site & e-commerce operations. Prepared performance reports for management insights.

Customer Support Officer at Pathao

October 1, 2021 - October 13, 2025

Provided excellent customer service via phone and offline channels; resolved issues and problems using Zendesk to track tickets and improve queue processes.

Customer Service Executive at HungryNak.com Ltd

August 1, 2020 - October 13, 2025

Resolved customer issues over the phone, including missing orders and special requests. Managed restaurant-related problems efficiently and guided agents to perform responsibilities effectively.