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Email marketing specialist. Currently helping small businesses build email marketing strategy, fix deliverability issues, and build reliable workflow systems with AI tools. I design and maintain automation with tools like the HubSpot automation tool or n8n with API/Webhook integration. I built websites and tools as a demonstration of my skills. So your funnels, follow-ups, and client communication run smoothly without constant babysitting. If you need someone who understands both the technical stack, day-to-day marketing operations, and years of Line (and Line business) user, please send me your requirement, and let’s map out you and your client's system.…Email marketing specialist. Currently helping small businesses build email marketing strategy, fix deliverability issues, and build reliable workflow systems with AI tools. I design and maintain automation with tools like the HubSpot automation tool or n8n with API/Webhook integration. I built websites and tools as a demonstration of my skills. So your funnels, follow-ups, and client communication run smoothly without constant babysitting. If you need someone who understands both the technical stack, day-to-day marketing operations, and years of Line (and Line business) user, please send me your requirement, and let’s map out you and your client's system.

Summer Ma

Marketing Automation Specialist, Marketing Strategist, Growth Marketer, +2

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Email marketing specialist. Currently helping small businesses build email marketing strategy, fix deliverability issues, and build reliable workflow systems with AI tools. I design and maintain automation with tools like the HubSpot automation tool or n8n with API/Webhook integration. I built websites and tools as a demonstration of my skills. So your funnels, follow-ups, and client communication run smoothly without constant babysitting. If you need someone who understands both the technical stack, day-to-day marketing operations, and years of Line (and Line business) user, please send me your requirement, and let’s map out you and your client's system.…Email marketing specialist. Currently helping small businesses build email marketing strategy, fix deliverability issues, and build reliable workflow systems with AI tools. I design and maintain automation with tools like the HubSpot automation tool or n8n with API/Webhook integration. I built websites and tools as a demonstration of my skills. So your funnels, follow-ups, and client communication run smoothly without constant babysitting. If you need someone who understands both the technical stack, day-to-day marketing operations, and years of Line (and Line business) user, please send me your requirement, and let’s map out you and your client's system.

Available to hire

Email marketing specialist. Currently helping small businesses build email marketing strategy, fix deliverability issues, and build reliable workflow systems with AI tools.
I design and maintain automation with tools like the HubSpot automation tool or n8n with API/Webhook integration.
I built websites and tools as a demonstration of my skills.

So your funnels, follow-ups, and client communication run smoothly without constant babysitting.

If you need someone who understands both the technical stack, day-to-day marketing operations, and years of Line (and Line business) user, please send me your requirement, and let’s map out you and your client’s system.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Email Marketing Consultant at Inboxpacer

May 1, 2025 - Present

Provide email marketing consulting services to help clients optimize deliverability and in-box placement; tailor email sending strategies to business goals, audience characteristics, and tech stack; develop workflow automation for small e-commerce businesses; conduct technical audits of email infrastructure, DNS authentication, sender reputation, API integrations, and compliance; analyze campaign performance and provide actionable recommendations to improve deliverability, engagement, and conversions.

Email Deliverability Strategist at Bird

December 1, 2023 - March 1, 2025

Monitored 20 million daily emails via Bird CRM; implemented automation workflows to improve inbox placement by 10% for APAC clients; designed onboarding processes and led client training, improving adoption and satisfaction; provided technical guidance on platform integrations, API configurations, and troubleshooting.

Customer Success and Operational Manager at IAR

March 1, 2023 - December 1, 2023

Established and administered CRM systems (Salesforce); designed workflows for customer onboarding, service delivery, and sales tracking.

Customer Experience Operations Manager at Yahoo!

October 1, 2016 - March 1, 2023

Led a 16-person customer operations team supporting Yahoo Mail users and business clients; achieved 90% first-contact resolution and 95% customer satisfaction across email, chat, and phone channels; developed and maintained support processes on Salesforce; optimized service workflows through automation and system improvements.