Available to hire
As a BI specialist, I have built over the years a solid know-how in managing large datasets, ETL scripting, and developing reports and dashboards that drive business decisions. I have delivered financial KPIs for banking, private banking, treasury and compliance teams, and led cross-functional data projects. I am motivated to apply my analytical mindset, open-mindedness and teamwork in implementing BI and data integration projects, helping organizations turn data into actionable insight.
Skills
Language
French
Fluent
English
Fluent
Work Experience
Business Intelligence Specialist at Arab Bank Switzerland
July 1, 2019 - September 1, 2023Management and optimization of the bank's MIS to report financial KPIs: Revenue, AUM, NNM, RoA. Gathered reporting requirements and implemented automated financial reports. Set up Monthly FINMA MIFID II reporting for cryptocurrencies and automated Quarterly AML processes. Monitored data loading from Avaloq, troubleshooted issues, and improved MIS processing times. Integrated new ETL modules using Talend and adapted MIS fee processing to the new Avaloq Fee module. Created automated data extraction workflows for External Asset Managers (EAMs) and implemented performance scorecards for Relationship Managers (RM).
Business Intelligence Specialist at Medair
March 1, 2016 - June 1, 2019Delivered automated reports and dashboards to the HR, Finance and Logistics departments; defined KPIs with stakeholders. Developed ETLs and data marts and built operation dashboards with QlikView and QlikSense. Administered BI servers (QlikView, QlikSense and NPrinting) and provided user support. Documented BI reports, tools and processes.
Call Center Performance Reporting Analyst at Salt Mobile SA
April 1, 2015 - September 1, 2015Measured the performance of call center teams for real-time and deferred transactions and proposed improvement solutions.
Project Management Trainee at Lab4Tech
March 1, 2014 - May 1, 2014Case Study: Applying agility in an IT Service support environment. Employed Scrum within an ITIL framework.
Senior Service Performance Engineer at Alcatel Lucent
February 1, 2008 - December 31, 2012Delivery of OCH network KPIs to ALU Top management. Exclusions calculation to reduce penalties when KPI targets were not achieved.
Senior Service Performance Engineer at Alcatel Lucent / Ericsson
January 1, 2013 - April 30, 2013Continuation of network KPI reporting and related analysis during the contract transition to Ericsson.
Communication Systems Engineer at Condris Technologies Sàrl
August 1, 2004 - July 1, 2005Conception of a WPA (WIFI Protected Access) compliant security solution.
Network Quality Reporting System Engineer at Orange Communications SA
July 1, 2000 - October 31, 2003Administration and optimization of the Technical quality reporting system used throughout the company to report network performance and KPIs.
Education
Master degree in Technology Entrepreneurship at EPFL
October 1, 2005 - March 1, 2007Master degree in Communication Systems at EPFL
October 1, 1994 - July 1, 2000Qualifications
Microsoft PL-300 Power BI Data Analyst Associate Certification
December 1, 2024 - January 16, 2026Scrum.org PSM I Certification
March 1, 2014 - January 16, 2026EXIN ITIL V3 Certification
January 1, 2014 - January 16, 2026Industry Experience
Financial Services, Professional Services, Software & Internet, Telecommunications, Education
Skills
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