I am a digital content specialist with a strong background in multimedia production, social media strategy, and data-driven content growth. In my current role at Critical Design Limited, I create and execute cross-platform campaigns across Facebook, Instagram, LinkedIn, YouTube, TikTok, and Spotify. I produce over 700 social videos each year and helped increase content viewership from under 100 to more than 15,000 in just six months through strategic storytelling and targeted analytics. My hands-on work includes scripting, filming, editing, drone videography, graphic design, and publishing, ensuring every piece of content reflects brand values and engages key audiences. Previously at Kiwiherb, I led digital storytelling initiatives such as video production, copywriting, podcasting, and livestreaming. I am proficient in Adobe Creative Cloud, Final Cut Pro, CapCut, and Canva, and approach content creation with both creativity and analytical thinking. I hold a Master of Arts in Screen Production from the University of Auckland and am fluent in English and Mandarin.

Shawn Chang

I am a digital content specialist with a strong background in multimedia production, social media strategy, and data-driven content growth. In my current role at Critical Design Limited, I create and execute cross-platform campaigns across Facebook, Instagram, LinkedIn, YouTube, TikTok, and Spotify. I produce over 700 social videos each year and helped increase content viewership from under 100 to more than 15,000 in just six months through strategic storytelling and targeted analytics. My hands-on work includes scripting, filming, editing, drone videography, graphic design, and publishing, ensuring every piece of content reflects brand values and engages key audiences. Previously at Kiwiherb, I led digital storytelling initiatives such as video production, copywriting, podcasting, and livestreaming. I am proficient in Adobe Creative Cloud, Final Cut Pro, CapCut, and Canva, and approach content creation with both creativity and analytical thinking. I hold a Master of Arts in Screen Production from the University of Auckland and am fluent in English and Mandarin.

Available to hire

I am a digital content specialist with a strong background in multimedia production, social media strategy, and data-driven content growth. In my current role at Critical Design Limited, I create and execute cross-platform campaigns across Facebook, Instagram, LinkedIn, YouTube, TikTok, and Spotify. I produce over 700 social videos each year and helped increase content viewership from under 100 to more than 15,000 in just six months through strategic storytelling and targeted analytics. My hands-on work includes scripting, filming, editing, drone videography, graphic design, and publishing, ensuring every piece of content reflects brand values and engages key audiences.

Previously at Kiwiherb, I led digital storytelling initiatives such as video production, copywriting, podcasting, and livestreaming. I am proficient in Adobe Creative Cloud, Final Cut Pro, CapCut, and Canva, and approach content creation with both creativity and analytical thinking. I hold a Master of Arts in Screen Production from the University of Auckland and am fluent in English and Mandarin.

See more

Language

Chinese
Fluent
English
Fluent

Work Experience

Digital Content Creator at Critical Design Limited
January 1, 2025 - November 24, 2025
Produced engaging multimedia content including scripting, filming, editing, and graphic design to support marketing campaigns. Increased content viewership from under 100 to over 15,000 in six months, significantly boosting brand visibility and engagement. Managed content across multiple platforms (website, Facebook, Instagram, YouTube, TikTok, LinkedIn, Spotify) and conducted audience and competitor research to inform content strategies.
Digital Content Specialist at Kiwiherb New Zealand Limited, Phytomed Medicinal Herbs Limited
January 1, 2025 - January 1, 2025
Took charge of scripting, actor recruitment, video and image production, editing, graphic design, and publication to create captivating multimedia content that resonates with the target audience and supports marketing initiatives. Managed content across diverse digital platforms: website, social media (Facebook, Instagram, YouTube, TikTok). Conducted competitive research, analyze demographics, and optimize digital strategies. Executed and evaluated digital campaigns to boost brand visibility and engagement, in line with marketing objectives.
Digital Content Creator at Critical Design Limited
January 1, 2025 - November 5, 2025
Produced engaging multimedia content, including scripting, filming, editing, and graphic design, to support marketing campaigns. Increased content viewership from under 100 to over 15,000 in six months, significantly boosting brand visibility and engagement. Managed content across multiple platforms, including website, Facebook, Instagram, YouTube, TikTok, LinkedIn, and Spotify. Conducted audience and competitor research to inform content strategies and improve performance.
Digital Content Specialist at Kiwiherb New Zealand Limited, Phytomed Medicinal Herbs Limited
January 1, 2025 - October 9, 2025
Led scripting, actor recruitment, video/image production, editing, graphic design, and publication to create captivating multimedia content. Managed content across websites and social media (Facebook, Instagram, YouTube, TikTok). Conducted competitive research and optimized digital strategies; executed campaigns to boost brand visibility and engagement.
Digital Content Creator at Critical Design Limited
January 1, 2025 - Present
Produced engaging multimedia content, including scripting, filming, editing, and graphic design, to support marketing campaigns. Managed content across multiple platforms (website, Facebook, Instagram, YouTube, TikTok, LinkedIn, Spotify) and conducted audience/competitor research to inform content strategies.
Digital Content Specialist at Kiwiherb New Zealand Limited / Phytomed Medicinal Herbs Limited - Auckland
January 1, 2025 - October 9, 2025
Scripting, actor recruitment, video and image production, editing, graphic design, and publication to create multimedia content aligned with marketing objectives. Managed content across websites and social platforms. Conducted competitive research and demographics analysis to optimize digital strategies. Executed and evaluated digital campaigns to boost brand visibility and engagement.
Digital Content Creator at Critical Design Limited – Auckland
January 1, 2025 - Present
Produced engaging multimedia content, including scripting, filming, editing, and graphic design, to support marketing campaigns. Increased content viewership from under 100 to over 15,000 in six months, boosting brand visibility and engagement. Managed content across platforms (website, Facebook, Instagram, YouTube, TikTok, LinkedIn, Spotify). Conducted audience and competitor research to inform content strategies and improve performance.
Assistant of Director; Sound Designer and Light Designer at Moment Art - Auckland
November 1, 2024 - November 1, 2024
Designed, created, and developed light and sound for performances; managed stage equipment; contributed to music editing and content translation; performed customer administration and provided customer service.
Assistant of Director; Sound Designer and Light Designer at Moment Art
November 1, 2024 - November 1, 2024
Took charge for designing, creating, and developing light and sound to enhance performance. Manipulated the sound and vision equipment on the stage shows. Manipulated for music editing and content translation. Responded to customer administration: typing up documents, responding to business enquiries, drawing up contracts, and providing customer service.
Assistant of Director; Sound Designer and Light Designer at Moment Art
November 1, 2024 - October 9, 2025
Designed, created, and developed stage lighting and sound to enhance performances; managed stage equipment and music editing; translated and prepared content for delivery; provided customer administration and service.
Assistant of Director; Sound Designer and Light Designer at Moment Art - Auckland
November 1, 2024 - October 9, 2025
Designing, creating, and developing light and sound to enhance performance; manipulating stage equipment; editing music and content translation; handling customer administration (documents, inquiries, contracts, customer service).
Videographer at DJI Technology Co. Ltd
May 1, 2024 - May 1, 2024
Assisted the director in selecting the location, and determining the position of cameras; decided on the composition of the shot. Aided the director to clarify the vision, selecting filming locations, determining camera equipment.
Videographer at DJI Technology Co. Ltd
May 1, 2024 - October 9, 2025
Assisted the director with location scouting, shot composition, and camera positioning; contributed to clarifying the creative vision and selecting filming locations and equipment.
Videographer at DJI Technology Co. Ltd
May 1, 2024 - October 9, 2025
Assisted the director in selecting locations, camera positioning, and shot composition. Helped clarify vision, select filming locations, and determine camera equipment.
Digital Content Specialist at Kiwiherb New Zealand Limited, Phytomed Medicinal Herbs Limited
January 1, 2024 - January 1, 2025
Took charge of scripting, actor recruitment, video and image production, editing, graphic design, and publication to create captivating multimedia content that resonates with the target audience and supports marketing initiatives. Managed content across diverse digital platforms: website, social media (Facebook, Instagram, YouTube, TikTok). Conducted competitive research, analyze demographics, and optimize digital strategies. Executed and evaluate digital campaigns to boost brand visibility and engagement, in line with marketing objectives.
Videographer at DJI Technology Co. Ltd
September 1, 2023 - May 1, 2024
Assisted the director in selecting the location, determining the position of cameras. Decided on the composition of the shot. Aided the director to clarify the vision, selecting filming locations, determining camera equipment.
Media Technician at Sound and Vision, Tataki Auckland Unlimited, Auckland Council
May 1, 2023 - November 24, 2025
Operating, maintaining, and troubleshooting media technology; supporting meetings, lectures, and seminars by manipulating sound and vision equipment; handling equipment across a range of events.
Media Technician at Sound and Vision, Tataki Auckland Unlimited, Auckland Council
May 1, 2023 - November 5, 2025
Operating, maintaining, and troubleshooting media technology. Assisting and using technology to enhance meetings, lectures, and seminars in professional settings. Manipulating the sound and vision equipment at the different events.
Media Technician at Sound and Vision, Tataki Auckland Unlimited, Auckland Council
May 1, 2023 - Present
Operated, maintained, and troubleshooted media technology; supported meetings, lectures, and seminars with AV/IT solutions; managed and manipulated sound and vision equipment across events.
Media Technician at Sound and Vision, Tataki Auckland Unlimited, Auckland Council
May 1, 2023 - Present
Operating, maintaining, and troubleshooting media technology; supporting meetings and events; manipulating sound and vision equipment across events.
Assistant of Director; Sound Designer and Light Designer at Moment Art
November 1, 2022 - November 1, 2024
Took charge for designing, creating, and developing light and sound to enhance performance. Manipulated the sound and vision equipment on the stage. Music editing and content translation. Responded to customer administration: typing up documents, responding to business enquiries, drawing up contracts, and providing customer service.
3rd Assistant of Director and Assistant of Art Director at Feature Film - Teddy Show
November 1, 2022 - November 1, 2022
Oversaw the continuity of the motion picture, including wardrobe, props, set dressing, hair, makeup, and the actions of the actors during a scene. Tracked the film production unit's daily progress. Supported the Art Director to ensure the vision and plans specified by the production designer were being followed. Broke down the script to determine the art department's needs for the shoot.
3rd Assistant of Director at Haier Promotional advertisement "Hello, New Zealand, Hello World!"
November 1, 2022 - November 1, 2022
Coordinated all production activity while supervising the crew and cast. Kept a close watch on health and safety regulations on the set.
3rd Assistant of Director and Assistant of Art Director at Feature Film - Teddy Show
November 1, 2022 - October 9, 2025
Oversaw continuity across wardrobe, props, set dressing, hair/makeup; tracked daily production progress and supported the Art Director to ensure the production designer's vision was followed; broke down the script to identify art department needs.
3rd Assistant of Director at Haier Promotional advertisement 'Hello, New Zealand, Hello World!'
November 1, 2022 - October 9, 2025
Coordinated production activities, supervised crew and cast, and ensured health and safety regulations on set.
3rd Assistant of Director and Assistant of Art Director at Feature Film - Teddy Show - Auckland
November 1, 2022 - October 9, 2025
Oversaw continuity of the motion picture, including wardrobe, props, set dressing, hair, makeup, and actor actions; tracked daily progress; supported the Art Director to ensure the production designer's vision; broke down the script to determine art department needs.
3rd Assistant of Director at Haier Promotional advertisement "Hello, New Zealand, Hello World!" - Auckland
November 1, 2022 - October 9, 2025
Coordinated production activity, supervised crew and cast; ensured health and safety regulations on set.
International Student Officer at Auckland University Postgraduate Student Association
July 1, 2022 - July 1, 2022
Contributed to the development, planning, and completion of project initiatives. Developed and implemented study protocols to gather required data and support research objectives. Attended monthly meetings to voice concerns, opinions, and ideas. Helped students with serious issues connect with proper university resources. Built surveys to collect information from students at different levels and in different majors during COVID-19. Connected regularly with students to collect information about experiences and problems.
International Student Representative at New Zealand International Student Association
July 1, 2022 - July 1, 2022
Collected weekly and monthly surveys and problems the international students raised. Attended committee meetings weekly. Presented reports and information at Annual General Meetings (AGM).
International Student Officer at Auckland University Postgraduate Student Association
July 1, 2022 - October 9, 2025
Contributed to project development, implemented study protocols, attended monthly meetings, and connected students with university resources; built surveys to collect student feedback during COVID-19.
International Student Representative at New Zealand International Student Association
July 1, 2022 - October 9, 2025
Collected weekly/monthly surveys, attended committee meetings, and reported findings at AGMs.
International Student Officer at Auckland University Postgraduate Student Association - Auckland
July 1, 2022 - October 9, 2025
Contributed to development, planning, and completion of project initiatives; developed study protocols; helped students connect with university resources; built surveys; maintained regular contact with students to gather experiences.
International Student Representative at New Zealand International Student Association - Auckland
July 1, 2022 - October 9, 2025
Collected weekly and monthly surveys; attended committee meetings; presented reports at Annual General Meetings (AGM).
International Student Officer at Auckland University Postgraduate Student Association
January 1, 2021 - July 1, 2022
Contributed to the development, planning, and completion of project initiatives. Developed and implemented study protocols to gather required data and support research objectives. Attended monthly meetings to voice concerns, opinions, and ideas. Helped students with serious issues connect with proper university resources. Built surveys to collect information from students at different levels and in different majors during COVID-19. Connected regularly with students to collect information about experiences and problems.
International Student Representative at New Zealand International Student Association
January 1, 2021 - July 1, 2022
Collected weekly and monthly surveys and problems the international students raised. Attended committee meetings weekly. Presented reports and information at Annual General Meetings (AGM).

Education

Master of Arts (Research) Screen Production at University of Auckland - City Campus
January 11, 2030 - July 1, 2022
Postgraduate Diploma Media and Communication at University of Auckland - City Campus
January 11, 2030 - July 1, 2021
Bachelor of Arts Screen And Media Studies at University of Waikato
January 11, 2030 - July 1, 2020
Bachelor of Arts Media Studies at Massey University
January 11, 2030 - November 1, 2019
Master of Arts (Research) Screen Production at University of Auckland
July 1, 2022 - October 9, 2025
Postgraduate Diploma Media and Communication at University of Auckland
July 1, 2021 - October 9, 2025
Bachelor of Arts Screen And Media Studies at University of Waikato
July 1, 2020 - October 9, 2025
Bachelor of Arts Media Studies at Massey University
November 1, 2019 - October 9, 2025
Master of Arts (Research) in Screen Production at University of Auckland - City Campus, Auckland
January 11, 2030 - July 1, 2022
Postgraduate Diploma in Media and Communication at University of Auckland - City Campus, Auckland
January 11, 2030 - July 1, 2021
Bachelor of Arts in Screen And Media Studies at University of Waikato
January 11, 2030 - July 1, 2020
Bachelor of Arts in Media Studies at Massey University
January 11, 2030 - November 1, 2019
Master of Arts (Research) in Screen Production (Specialization: Documentary) at University of Auckland - City Campus
January 11, 2030 - July 1, 2022
Postgraduate Diploma in Media and Communication at University of Auckland - City Campus
January 11, 2030 - July 1, 2021
Bachelor of Arts in Screen and Media Studies at University of Waikato
January 11, 2030 - July 1, 2020
Bachelor of Arts in Media Studies at Massey University
January 11, 2030 - November 1, 2019
Master of Arts (Research) Screen Production at University of Auckland
January 11, 2030 - July 1, 2022
Postgraduate Diploma Media and Communication at University of Auckland
January 11, 2030 - July 1, 2021
Bachelor of Arts Screen And Media Studies at University of Waikato
January 11, 2030 - July 1, 2020
Bachelor of Arts Media Studies at Massey University
January 11, 2030 - November 1, 2019

Qualifications

Full Driving License
January 11, 2030 - October 9, 2025
University of Auckland Micro-Internship Achievement Award
January 11, 2030 - January 1, 2022
University of Auckland Distinguished Graduate Award
January 11, 2030 - January 1, 2022
University of Auckland Co-curricular Recognition Programme 2021 - Leadership Path
January 11, 2030 - January 1, 2021
University of Auckland Co-curricular Recognition Programme 2021 – Community Engagement Path
January 11, 2030 - January 1, 2021
University of Auckland MEDIA 743 Chinese Film Genres Class Representative
January 11, 2030 - January 1, 2020
University of Waikato MEDIA 303 Cinema Worlds Class Representative
January 11, 2030 - January 1, 2020
Micro-Internship Achievement Award
January 11, 2030 - November 24, 2025
University of Auckland Distinguished Graduate Award
January 11, 2030 - November 24, 2025
Co-curricular Recognition Programme 2021 - Leadership Path
January 11, 2030 - November 24, 2025
Co-curricular Recognition Programme 2021 – Community Engagement Path
January 11, 2030 - November 24, 2025
University of Auckland Micro-Internship Achievement Award
January 11, 2030 - January 1, 2022
University of Auckland Distinguished Graduate Award
January 11, 2030 - January 1, 2022
Co-curricular Recognition Programme 2021 - Leadership Path
January 11, 2030 - January 1, 2021
Co-curricular Recognition Programme 2021 – Community Engagement Path
January 11, 2030 - January 1, 2021
MEDIA 743 Chinese Film Genres Class Representative
January 11, 2030 - January 1, 2020
MEDIA 303 Cinema Worlds Class Representative
January 11, 2030 - January 1, 2020

Industry Experience

Media & Entertainment, Education, Professional Services, Government, Software & Internet, Other