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I'm a detail-oriented bilingual Virtual Assistant with 9+ years of operational experience. I specialize in administrative support, data management, inbox organization, and workflow automation using AI tools. I work independently in remote settings with high accuracy and efficiency, and I bring a strong customer-service mindset to written communication and client-facing support. I'm fluent in Spanish and English, and I excel at asynchronous collaboration without phone calls. I help US and EU teams streamline processes, implement automation (n8n, AI tools), schedule tasks, manage content calendars, and support social media workflows. My approach combines organization, proactive communication, and technology to save time and reduce errors. I'm open to contract, part-time, or full-time roles and can start immediately.…I'm a detail-oriented bilingual Virtual Assistant with 9+ years of operational experience. I specialize in administrative support, data management, inbox organization, and workflow automation using AI tools. I work independently in remote settings with high accuracy and efficiency, and I bring a strong customer-service mindset to written communication and client-facing support. I'm fluent in Spanish and English, and I excel at asynchronous collaboration without phone calls. I help US and EU teams streamline processes, implement automation (n8n, AI tools), schedule tasks, manage content calendars, and support social media workflows. My approach combines organization, proactive communication, and technology to save time and reduce errors. I'm open to contract, part-time, or full-time roles and can start immediately.

Susana Yuridia Martinez Gonzalez

Content Creator, Community Manager, Podcast Editor, +2

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I'm a detail-oriented bilingual Virtual Assistant with 9+ years of operational experience. I specialize in administrative support, data management, inbox organization, and workflow automation using AI tools. I work independently in remote settings with high accuracy and efficiency, and I bring a strong customer-service mindset to written communication and client-facing support. I'm fluent in Spanish and English, and I excel at asynchronous collaboration without phone calls. I help US and EU teams streamline processes, implement automation (n8n, AI tools), schedule tasks, manage content calendars, and support social media workflows. My approach combines organization, proactive communication, and technology to save time and reduce errors. I'm open to contract, part-time, or full-time roles and can start immediately.…I'm a detail-oriented bilingual Virtual Assistant with 9+ years of operational experience. I specialize in administrative support, data management, inbox organization, and workflow automation using AI tools. I work independently in remote settings with high accuracy and efficiency, and I bring a strong customer-service mindset to written communication and client-facing support. I'm fluent in Spanish and English, and I excel at asynchronous collaboration without phone calls. I help US and EU teams streamline processes, implement automation (n8n, AI tools), schedule tasks, manage content calendars, and support social media workflows. My approach combines organization, proactive communication, and technology to save time and reduce errors. I'm open to contract, part-time, or full-time roles and can start immediately.

Available to hire

I’m a detail-oriented bilingual Virtual Assistant with 9+ years of operational experience. I specialize in administrative support, data management, inbox organization, and workflow automation using AI tools. I work independently in remote settings with high accuracy and efficiency, and I bring a strong customer-service mindset to written communication and client-facing support. I’m fluent in Spanish and English, and I excel at asynchronous collaboration without phone calls.

I help US and EU teams streamline processes, implement automation (n8n, AI tools), schedule tasks, manage content calendars, and support social media workflows. My approach combines organization, proactive communication, and technology to save time and reduce errors. I’m open to contract, part-time, or full-time roles and can start immediately.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Intermediate

Work Experience

Administrative Operations Associate at Restaurant Industry

January 1, 2015 - January 1, 2024

Managed multiple operational tasks in a fast-paced environment, including POS operations, cash management, and financial records; processed vendor payments; coordinated scheduling and team communication; trained new staff on systems; maintained organized records and inventory tracking.

Customer Service Representative (Remote) at Teleperformance

April 1, 2024 - August 1, 2024

Managed customer inquiries across multiple channels in a bilingual environment; utilized CRM systems for data entry and customer information management; maintained detailed records of interactions and resolutions; worked independently in a remote setting with high-volume tasks; adapted quickly to new software and internal systems.