Service Quality & Training Intern at Telia

Data management; attention to detail; MS Office (Word, Excel, PowerPoint); process support; internal communications; documentation; and support in service quality and training initiatives.

Social Media Ambassador at Viking Line

Managed social media content; analyzed engagement reports; created content; communicated with customers; boosted posts to increase engagement.

Website Manager at Augustibluus Ltd

Created and designed e-learning content; collaborated with department heads and topic owners to produce course material; translated and entered sample courses into the design program; supported branding and marketing efforts.

Instructor at Ronimisministeerium (Indoor climbing gym)

Instructed and supervised indoor climbing activities; promoted safety and technique; supported climbers in skill-building.

Website Manager at Augustibluus Ltd

Managed website content, social media presence, logo and packaging design; developed e-learning courses for new employees; collaborated with department heads to create course content and internal communications; contributed to marketing campaigns.

Instructor at Ronimisministeerium (Indoor climbing gym)

Provided indoor climbing instruction and safety guidance; supported training programs and customer engagement.