SYIFA ROYANIA ADNAN

Moderate and review seller-generated content, product listings, and short-form videos to ensure compliance with platform policies and legal regulations. Maintain quality standards and follow SLA requirements, including accurate classification and labeling of multimedia content. Collaborate with cross-functional teams to resolve content-related issues and support operational objectives, contributing to a safe and compliant user environment through careful, consistent evaluations.

Designed 10+ promotional and informational graphic materials for internal and external stakeholders, collaborating with the team to develop creative concepts and project timelines. Produced visual content using Canva and Adobe Photoshop aligned with organizational branding. Supported documentation and reporting activities for departmental programs and visits, contributing to communication needs for governmental library and archive services.

Coordinated multiple merchandise management projects from planning through execution, managing timelines, documentation, and operational data to ensure smooth delivery. Acted as the primary liaison between clients and internal teams to communicate project requirements clearly and track execution. Developed and managed social media and e-commerce accounts for both company and client brands. Produced project progress reports, evaluations, and recommendations for stakeholders, and supported business development through merchandise consultation and project administration.