I am a product-focused professional with over 5 years of experience delivering SaaS, HR tech, and digital platform solutions. I excel at translating business goals into pragmatic roadmaps, driving agile delivery, and enhancing UI/UX to deliver measurable value. I partner with stakeholders and cross-functional teams to align objectives with customer needs and technical feasibility. In my recent roles, I led AI-powered proofs-of-concept, created seamless system integrations (Salesforce, Microsoft Dynamics 365), and steered end-to-end product improvements from discovery through launch. I thrive on collaborative problem solving, data-informed decisions, and delivering user-friendly, impactful software that improves processes and outcomes.

TAIMOOR AHMED

I am a product-focused professional with over 5 years of experience delivering SaaS, HR tech, and digital platform solutions. I excel at translating business goals into pragmatic roadmaps, driving agile delivery, and enhancing UI/UX to deliver measurable value. I partner with stakeholders and cross-functional teams to align objectives with customer needs and technical feasibility. In my recent roles, I led AI-powered proofs-of-concept, created seamless system integrations (Salesforce, Microsoft Dynamics 365), and steered end-to-end product improvements from discovery through launch. I thrive on collaborative problem solving, data-informed decisions, and delivering user-friendly, impactful software that improves processes and outcomes.

Available to hire

I am a product-focused professional with over 5 years of experience delivering SaaS, HR tech, and digital platform solutions. I excel at translating business goals into pragmatic roadmaps, driving agile delivery, and enhancing UI/UX to deliver measurable value. I partner with stakeholders and cross-functional teams to align objectives with customer needs and technical feasibility.

In my recent roles, I led AI-powered proofs-of-concept, created seamless system integrations (Salesforce, Microsoft Dynamics 365), and steered end-to-end product improvements from discovery through launch. I thrive on collaborative problem solving, data-informed decisions, and delivering user-friendly, impactful software that improves processes and outcomes.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent

Work Experience

Senior Business Analyst at Comtrac
January 1, 2023 - Present
Drive AI proof-of-concept delivery using LLMs for law enforcement clients; design and implement two-way integrations with Salesforce CRM and Microsoft Dynamics 365 Compliance; manage Agile delivery via Azure DevOps; translate business goals into roadmaps and user stories; partner with cross-functional teams to deliver UI/UX enhancements; conduct stakeholder workshops to align objectives.
Business Analyst at Gruntify
December 1, 2022 - October 15, 2025
Enhanced platform functionality and aligned delivery with Agile principles; collaborated with enterprise clients to customize mobile and web workflows; developed detailed user stories, acceptance criteria, and product documentation; supported testing and rollout of new features, coordinating UAT sessions and gathering feedback.
Product Manager at Continusys
October 1, 2021 - October 15, 2025
Managed the development of the HR module, delivering workflows for job posting, recruitment, onboarding, employee profiles, and leave tracking; designed and launched a time-sheeting system with facial recognition for real-time attendance tracking; defined and tested payroll processing modules with dynamic award rates and leave calculations aligned to Australian standards.
Remote Business Analyst and QA Coordinator at Upwork
May 1, 2020 - October 15, 2025
Managed and optimized large product catalogues; authored and edited product descriptions for clarity and conversion; worked with structured data formats (CSV, JSON) to batch-update metadata; coordinated with cross-functional teams to align content with brand and campaigns; utilized automation tools to streamline updates; ensured timely delivery across multiple product categories.
Senior Business Analyst at Comtrac
January 1, 2023 - Present
Drive the delivery of AI proof-of-concept solutions using LLMs for law enforcement clients. Design and implement two-way integrations with Salesforce CRM and Microsoft Dynamics 365 Compliance systems. Manage Agile delivery via Azure DevOps, including backlog grooming, sprint planning, user story creation, and UAT coordination. Translate business goals into product roadmaps, features, and user stories to support development and design teams. Partner with cross-functional teams to deliver UI/UX-focused enhancements and ensure seamless product improvements. Conduct stakeholder workshops and requirements-gathering sessions to align business objectives with technical solutions and improve delivery outcomes.
Business Analyst at Gruntify
December 31, 2022 - October 15, 2025
Enhanced platform functionality and aligned delivery with Agile principles. Collaborated with enterprise clients to customize mobile and web workflows to meet regulatory and operational needs. Developed detailed user stories, acceptance criteria, and product documentation to support feature delivery and end-user training. Supported testing and rollout of new features, coordinating UAT sessions and gathering feedback to ensure high-quality releases.
Product Manager at Continusys
October 31, 2021 - October 15, 2025
Managed the development of the HR module, delivering workflows for job posting, recruitment, onboarding, employee profiles, and leave tracking. Designed and launched a time-sheeting system integrated with facial recognition to enable real-time attendance tracking. Defined and tested payroll processing modules incorporating dynamic award rates and leave calculations compliant with Australian standards.
Business Analyst & QA Coordinator at Upwork
May 31, 2020 - October 15, 2025
Managed and optimized large product catalogues, ensuring accuracy, consistency, and high-quality content across listings. Wrote and edited product descriptions with a focus on clarity, SEO, and conversion. Worked with structured data formats (CSV, JSON) to batch-update product metadata, tags, and specifications. Coordinated with cross-functional teams (designers, developers, and marketing) to align content with brand and campaign goals. Utilized automation tools and scripts to streamline catalogue updates and reduce manual effort. Ensured timely delivery of content updates within tight deadlines across multiple product categories.

Education

Master of Information Technology at Queensland University of Technology
January 11, 2030 - January 1, 2021
Bachelor’s Electrical and Electronics Engineering at University of Bradford
January 11, 2030 - January 1, 2018
Master of Information Technology at Queensland University of Technology
January 11, 2030 - January 1, 2021
Bachelor’s Electrical and Electronics Engineering at University of Bradford
January 11, 2030 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Education, Government, Healthcare

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

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