Tamer Alhabbal

Led Agile delivery teams in the development of advanced, mission-critical software solutions, ensuring adherence to Agile principles and the full Software Development Life Cycle (SDLC). Facilitated sprint planning, retrospectives, and daily stand-ups across multi-functional teams, driving accountability and continuous improvement. Championed Agile and SAFe practices to enhance delivery velocity, quality, and predictability; improved lead time by 20% by removing impediments and optimizing team collaboration; collaborated with Product Owners, System Engineers, and Development Leads to refine backlog priorities and ensure successful sprint execution.

Led digital modernization initiatives for Blue Diamond Medical Clinic, coordinating cross-functional teams and vendor partnerships to design and implement an integrated EHR system, automated booking platform, and responsive website. Directed system integration with billing and patient communications modules, ensuring PHIPA and health-care data privacy standards. Conducted staff training and change management workshops to improve operational efficiency, patient satisfaction, and data accuracy. Also contributed to multi-client engagements (Blue Diamond Medical Clinic, Blue Diamond Medical Aesthetic, Creative Circle) by developing targeted digital strategies, UX improvements, and KPI-driven reporting.

Led digital modernization initiatives for Blue Diamond Medical Clinic, coordinating cross-functional teams and vendor partnerships to design and implement a comprehensive EHR system, an automated booking platform, and a responsive website. Oversaw integration with billing and patient communication modules to ensure PHIPA compliance and health care data privacy. Spearheaded a multi-channel marketing effort for Blue Diamond Medical Aesthetic, optimizing UX/UI and SEO, resulting in increased online engagement and a 30% rise in patient appointment requests. Established web analytics dashboards and reporting to track conversions and ROI.