Operations and administrative coordinator with 10+ years owning scheduling, records management, vendor coordination, and client communication in high-volume, deadline-driven environments. Known for driving end-to-end processes, maintaining accurate data across systems, and resolving conflicts in real time to keep teams on track. From coordinating corporate rollouts and managing staffing coverage to running booking pipelines and maintaining compliance documentation, I bring consistent execution, discretion, and strong cross-functional communication. I’m seeking a remote coordinator or administrative role where I can keep operations running smoothly and reliably deliver on time.

SEAIRRA THOMPSON

Operations and administrative coordinator with 10+ years owning scheduling, records management, vendor coordination, and client communication in high-volume, deadline-driven environments. Known for driving end-to-end processes, maintaining accurate data across systems, and resolving conflicts in real time to keep teams on track. From coordinating corporate rollouts and managing staffing coverage to running booking pipelines and maintaining compliance documentation, I bring consistent execution, discretion, and strong cross-functional communication. I’m seeking a remote coordinator or administrative role where I can keep operations running smoothly and reliably deliver on time.

Available to hire

Operations and administrative coordinator with 10+ years owning scheduling, records management, vendor coordination, and client communication in high-volume, deadline-driven environments. Known for driving end-to-end processes, maintaining accurate data across systems, and resolving conflicts in real time to keep teams on track.

From coordinating corporate rollouts and managing staffing coverage to running booking pipelines and maintaining compliance documentation, I bring consistent execution, discretion, and strong cross-functional communication. I’m seeking a remote coordinator or administrative role where I can keep operations running smoothly and reliably deliver on time.

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Work Experience

Assistant Manager (Operations) at Hollister Co.
October 1, 2024 - July 1, 2026
Directed daily operations for a team of up to 100 by mapping workflows, prioritizing competing tasks, and executing against deadlines. Built and managed staffing schedules, coverage, and task assignments, resolving conflicts to ensure consistent staffing. Executed full-store corporate rollouts every two to three weeks, completing floor-sets within a single day and meeting all deadlines. Maintained internal records, status reports, and operational documentation to support planning and cross-department reporting. Served as primary point of contact for priorities across shifts and supported onboarding new staff on standard procedures.
Luxury Beauty Advisor at Ulta Beauty
November 1, 2022 - July 1, 2026
Scheduled and served an average of 20 clients per day, running the daily booking pipeline and resolving scheduling conflicts in real time. Advised clients as a consistent point of contact, resolving questions and arranging follow-up. Tracked and reconciled records across two internal systems, catching and correcting data discrepancies. Organized inventory, replenishment, and product placement aligned with corporate guidelines.
Jewelry Stylist / E-Comm Specialist at Lulu Ave
October 1, 2021 - October 1, 2022
Proposed and implemented a new sales approach for aging online inventory, increasing sales by 20% over one quarter. Supported social media platforms across Instagram and TikTok (1.5M combined followers), contributing to 150K follower growth during tenure. Managed product uploads and listings to keep the e-commerce catalog accurate and current. Updated product records and internal systems to keep information consistent across digital platforms. Processed transactions and delivered client-facing service with accuracy and attention to detail.
Front Desk Receptionist / Key Holder at The Lash Lounge
May 1, 2019 - March 1, 2020
Managed scheduling and calendar administration for 50+ appointments per week, maintaining a consistent daily flow of clients. Handled client communication end to end, including confirmations, reminders, check-ins, and rescheduling. Audited the booking pipeline for gaps, conflicts, and double-bookings, adjusting schedules to optimize time and staff availability. Served as key holder at a second location, responsible for opening/closing and cash handling. Owned recurring front-desk administrative processes and maintained accurate client records.
Youth Activity Coordinator at University of California, Berkeley
February 1, 2017 - April 1, 2019
Planned schedules, logistics, and resources for a group of 30 youth and delivered three large group events per quarter from planning through execution. Tracked program records, attendance, and documentation to support accurate departmental reporting. Facilitated communication between departments, staff, and participants to keep all parties informed and aligned. Upheld compliance with policies and safety protocols across all activities.
Administrative Assistant at Delco Disposal
September 1, 2013 - January 1, 2017
Coordinated with 65 vendors and processed payments while maintaining accurate records across the payment cycle. Tracked and maintained 12 permits and hazardous materials compliance documentation, monitoring expiration and renewal schedules. Managed front-office duties for a 10-person office as first point of contact for vendors, clients, and staff. Handled sensitive regulatory and financial documentation with discretion.

Education

Associate of Arts, Cinema / Television / Radio Critical Studies at Saddleback College
January 1, 2026 - January 1, 2026
Associate of Arts, Communication Studies at Saddleback College
January 1, 2025 - January 1, 2025
Associate of Arts, Social and Behavioral Sciences at Saddleback College
January 1, 2024 - January 1, 2024
IGETC Certified at Saddleback College
January 11, 2030 - August 18, 2026
Associate of Arts, Cinema / Television / Radio Critical Studies at Saddleback College
January 1, 2020 - January 1, 2026
Associate of Arts, Communication Studies at Saddleback College
January 1, 2019 - January 1, 2025
Associate of Arts, Social and Behavioral Sciences at Saddleback College
January 1, 2018 - January 1, 2024
IGETC Certified at Saddleback College
January 11, 2030 - August 18, 2026

Qualifications

IGETC Certification
January 1, 2024 - August 18, 2026

Industry Experience

Retail, Education, Healthcare, Media & Entertainment, Transportation & Logistics, Professional Services