Taru Nigam

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Hindi
Fluent

Work Experience

L1 Support Engineer at PMSR IT Consultancy PTE LTD
July 1, 2024 - November 1, 2024
Joined a multi-project migration team to support Office 365 migrations and ticketing tool workflows; provided in-house user support and collaborated with cross-functional teams to resolve incidents efficiently, documenting processes for knowledge transfer.
L1 Support Engineer at Banyan & Zreyas PTE LTD
January 1, 2022 - September 1, 2023
Participated in cross-functional collaborations for project implementations; contributed to troubleshooting knowledge sharing, trained new team members, and pro-actively monitored systems to prevent disruptions to end users.

Education

Bachelor Of Information Technology at University Of Newcastle Australia Singapore
January 11, 2030 - September 1, 2027
Bachelor of Information Technology at University Of Newcastle
January 11, 2030 - September 1, 2027

Qualifications

AI Tools Async Course
September 1, 2023 - September 1, 2023
Introduction to Machine Learning/AI
May 1, 2024 - June 1, 2024
CS50 Cybersecurity
July 1, 2024 - September 1, 2024

Industry Experience

Computers & Electronics, Software & Internet, Professional Services, Education