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Hi, I’m Tasmia Islam, a dedicated marketing and customer relations professional with 8 years of experience across diverse industries. I aim to contribute my knowledge and creative problem-solving to a dynamic team, delivering measurable results and excellent customer service. I thrive in collaborative environments and enjoy driving growth through thoughtful marketing strategies and strong relationship management. I’m motivated by continuous learning and professional growth, and I look forward to leveraging my communication, planning, and leadership skills to support business objectives while delivering exceptional service to clients and stakeholders.…Hi, I’m Tasmia Islam, a dedicated marketing and customer relations professional with 8 years of experience across diverse industries. I aim to contribute my knowledge and creative problem-solving to a dynamic team, delivering measurable results and excellent customer service. I thrive in collaborative environments and enjoy driving growth through thoughtful marketing strategies and strong relationship management. I’m motivated by continuous learning and professional growth, and I look forward to leveraging my communication, planning, and leadership skills to support business objectives while delivering exceptional service to clients and stakeholders.

Tasmia Islam

Marketing Strategist, Social Media Manager, Brand Strategist, +3

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Hi, I’m Tasmia Islam, a dedicated marketing and customer relations professional with 8 years of experience across diverse industries. I aim to contribute my knowledge and creative problem-solving to a dynamic team, delivering measurable results and excellent customer service. I thrive in collaborative environments and enjoy driving growth through thoughtful marketing strategies and strong relationship management. I’m motivated by continuous learning and professional growth, and I look forward to leveraging my communication, planning, and leadership skills to support business objectives while delivering exceptional service to clients and stakeholders.…Hi, I’m Tasmia Islam, a dedicated marketing and customer relations professional with 8 years of experience across diverse industries. I aim to contribute my knowledge and creative problem-solving to a dynamic team, delivering measurable results and excellent customer service. I thrive in collaborative environments and enjoy driving growth through thoughtful marketing strategies and strong relationship management. I’m motivated by continuous learning and professional growth, and I look forward to leveraging my communication, planning, and leadership skills to support business objectives while delivering exceptional service to clients and stakeholders.

Available to hire

Hi, I’m Tasmia Islam, a dedicated marketing and customer relations professional with 8 years of experience across diverse industries. I aim to contribute my knowledge and creative problem-solving to a dynamic team, delivering measurable results and excellent customer service. I thrive in collaborative environments and enjoy driving growth through thoughtful marketing strategies and strong relationship management.

I’m motivated by continuous learning and professional growth, and I look forward to leveraging my communication, planning, and leadership skills to support business objectives while delivering exceptional service to clients and stakeholders.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Advanced

Hindi

Advanced

Work Experience

Appointment Setter (Work from Home) at Falling Water Roof & Solar Solutions

January 1, 2025 - November 1, 2025

Provided customer support and appointment scheduling via phone, SMS, email, website and social media; responded promptly to customer needs; maintained up-to-date product and policy information; captured customer interactions and orders accurately; contributed to customer service improvements through feedback.

Customer Relationship Manager at Career Launcher Bangladesh

September 1, 2023 - December 1, 2024

Delivered high-quality customer service across channels; engaged customers, generated interest in services, and maintained knowledge of products and procedures to handle queries and complaints effectively; tracked interactions and outcomes to support service improvements.

Executive at GMD'S Office at Cosmos Group

April 1, 2018 - July 1, 2019

Supported executive office operations, coordinated communications and activities, and assisted in project administration to improve office efficiency and service delivery.

Customer Care Executive at Rahimafrooz Distribution Ltd.

March 1, 2014 - June 1, 2015

Handled customer inquiries via phone and other channels; ensured timely responses and accurate information; contributed to customer satisfaction through professional communication and issue resolution.

Officer (Accounts & Finance) at MetroNet Bangladesh Limited (Rahimafrooz)

May 1, 2013 - February 5, 2014

Managed daily cash operations, processed cheque deposits, prepared bank reconciliations; performed sales audits, party payments, and prepared cash and bank vouchers and entries.