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Hi, I’m Tatiana Ivanova, a brand-minded digital creator with a background spanning hospitality, travel support, and social media branding. I love turning ideas into engaging content and marketing strategies that connect with people. From front desk to refunds and reservations, I collaborate across teams to deliver smooth experiences. I’m passionate about branding, content creation, and practical workflows that help businesses grow online and offline.…Hi, I’m Tatiana Ivanova, a brand-minded digital creator with a background spanning hospitality, travel support, and social media branding. I love turning ideas into engaging content and marketing strategies that connect with people. From front desk to refunds and reservations, I collaborate across teams to deliver smooth experiences. I’m passionate about branding, content creation, and practical workflows that help businesses grow online and offline.

Tatiana Ivanova

Content Creator, Brand Designer, Social Media Manager, +1

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Hi, I’m Tatiana Ivanova, a brand-minded digital creator with a background spanning hospitality, travel support, and social media branding. I love turning ideas into engaging content and marketing strategies that connect with people. From front desk to refunds and reservations, I collaborate across teams to deliver smooth experiences. I’m passionate about branding, content creation, and practical workflows that help businesses grow online and offline.…Hi, I’m Tatiana Ivanova, a brand-minded digital creator with a background spanning hospitality, travel support, and social media branding. I love turning ideas into engaging content and marketing strategies that connect with people. From front desk to refunds and reservations, I collaborate across teams to deliver smooth experiences. I’m passionate about branding, content creation, and practical workflows that help businesses grow online and offline.

Available to hire

Hi, I’m Tatiana Ivanova, a brand-minded digital creator with a background spanning hospitality, travel support, and social media branding. I love turning ideas into engaging content and marketing strategies that connect with people.

From front desk to refunds and reservations, I collaborate across teams to deliver smooth experiences. I’m passionate about branding, content creation, and practical workflows that help businesses grow online and offline.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

DaVinci Resolve Studio

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Greek, Modern

Fluent

Russian

Advanced

Work Experience

Receptionist at Agia Anna Club

September 1, 2022 - October 21, 2025

Managed front-desk operations, welcomed guests and handled reservations using Pylon. Delivered exceptional customer service and coordinated with Reservations and Housekeeping to ensure smooth operation.

Back Office Refunds Agent at Etraveli Group

September 1, 2022 - Present

Processed online refund transactions efficiently. Ensured customer payout transactions were prompt and secure. Assisted customers with payment-related queries such as fare breakdowns or additional payments.

Call Center Agent at Aegean Airlines

April 30, 2022 - October 21, 2025

Provided high-level customer support for flight reservations and inquiries such as ticket issues. Assisted passengers with rebooking, refunds, and loyalty program details.

Barista at Kennedy Cafe Bar

February 28, 2018 - October 21, 2025

Prepared high-quality beverages, built relationships with customers to enhance their leisure experience, and managed orders efficiently during peak hours.