I’m a queen’s university student, majoring in political science, and public health in honours with a passion for content creation and social media marketing.

Taylor Macpherson

I’m a queen’s university student, majoring in political science, and public health in honours with a passion for content creation and social media marketing.

Available to hire

I’m a queen’s university student, majoring in political science, and public health in honours with a passion for content creation and social media marketing.

Experience Level

Expert
Intermediate

Language

English
Fluent
French
Advanced

Work Experience

Server at Earls Ambleside
May 1, 2026 - Present
Served alcoholic beverages responsibly and efficiently during high-volume brunch, dinner, patio, and late-night service. Took accurate food and drink orders (including modifications for allergies, dietary restrictions, and calorie-conscious prompts) according to Earls’ transparent menu standards. Entered orders correctly into the POS system and coordinated with expo to deliver promptly to tables. Processed payments (cash, debit, credit, gift cards) and completed related cash-outs.
Server at The Brass Pub
March 1, 2026 - Present
Served alcoholic beverages responsibly during high-volume shifts (nights, game days, events). Took accurate drink and food orders and entered them into the POS system. Processed payments (cash, debit, credit), handled tabs, and completed cash-outs. Collaborated with bartenders and door staff to manage crowd flow and ensure efficient service during peak times.
Brand Ambassador / Content Creator at Alani Nu (remote)
July 1, 2025 - Present
Collaborated with the Alani Nu ambassador team and marketing staff to plan content ideas and campaign goals. Created engaging short-form content (TikTok, Instagram, Stories) to promote Alani Nu products and brand campaigns. Met posting deadlines and followed campaign requirements in a fully remote, self-managed role. Tracked content performance (views, likes, shares, engagement) and adjusted content strategy to improve reach.
Deputy Returning Officer (DRO) at Elections Canada (North Vancouver)
April 1, 2025 - April 30, 2025
Prepared legal election documentation in accordance with Elections Canada requirements. Managed voting procedures at the polling station, verifying ID and issuing ballots. Ensured compliance with election laws and maintained ballot security. Collaborated with the Poll Clerk to record votes and complete end-of-day reports. Provided clear, non-partisan assistance to voters in a fast-paced environment. Assisted French-speaking voters with bilingual support to ensure voting clarity in the process.
Barista at Delany’s Coffee House
December 1, 2023 - Present
Prepared high-quality espresso-based beverages and brewed coffee to order. Delivered exceptional customer service in a fast-paced café environment. Maintained equipment and followed sanitation procedures to ensure a clean, organized work space. Worked collaboratively with teammates to support smooth daily operations.
Personal Assistant (hybrid) at Assistant to a Social Worker
June 1, 2023 - September 30, 2023
Managed appointments and created a shared digital calendar to streamline scheduling. Communicated schedule changes and proactively resolved conflicts. Ensured personal and professional commitments were met through detailed organization. Demonstrated strong time management, discretion, and attention to detail in a fast-paced role.
Till & Closer at Delany’s Coffee House (Dunbarave)
October 1, 2022 - December 1, 2023
Provided friendly, efficient customer service while accurately handling cash, debit, and credit transactions. Maintained a clean, organized service area and ensured a smooth shift transition from day to evening staff. Followed strict closing procedures including balancing the till, cleaning equipment and counters, restocking supplies, and securing the premises. Assisted with order management and coordinated with baristas to ensure prompt and accurate order fulfillment. Promoted featured items and upsold products to increase average sales value and enhance overall customer experience.
Server Assistant at Earls Kitchen & Bar (Ambleside)
February 1, 2022 - July 1, 2022
Supported servers in high-traffic sections by efficiently delivering food and beverages, refilling drinks, and clearing tables. Maintained cleanliness and organization of service areas to ensure a smooth dining experience. Prepared dining areas before service with proper utensils, condiments, and table settings. Collaborated with hosts, kitchen staff, and management to maintain excellent service standards during peak hours. Anticipated guest needs and responded promptly to ensure a welcoming, seamless experience.
Lead Hostess & Guest Control at Earls Kitchen & Bar (Ambleside)
October 1, 2021 - February 1, 2022
Provided guests with a warm, professional welcome and ensured a positive first impression upon arrival. Managed reservations, organized seating arrangements, and accurately communicated wait times using OpenTable. Monitored dining flow to maximize table usage and support efficient service. Acted as a key point of contact between guests and service staff, ensuring prompt and friendly communication as guest service control lead. Maintained in-depth menu knowledge to assist guests with questions and coordinate with servers when needed.
Cabin Counsellor at Cheakamus Centre Outdoor Learning School
January 1, 2020 - Present
Led and supervised cabin groups of 10–16 children in grades 1–7 during a week-long sleepaway camp. Facilitated educational and recreational activities in a fun, inclusive environment. Trained in problem-solving, homesickness support, and youth engagement strategies.

Education

Bachelor of Arts Honours (BAH) - Political Science & Public Health Studies at Queen’s University
September 20, 2024 - May 20, 2028
Double Diploma - English & French Immersion at Handsworth Secondary School
September 1, 2019 - June 1, 2024

Qualifications

Serving It Right, British Columbia (Qualification ID #4139626)
April 27, 2026 - April 28, 2031
Smart Serve, Ontario (CN #260323869579)
March 23, 2026 - March 22, 2031

Industry Experience

Education, Government, Retail, Non-Profit Organization, Media & Entertainment, Travel & Hospitality

Experience Level

Expert
Intermediate

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