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I'm a tech-driven Web Operations & E-Commerce specialist with 15+ years of experience delivering responsive websites, CMS management, and streamlined digital workflows. I design and deploy sites using Netlify and WordPress, customize front-end experiences with HTML/CSS, and integrate SaaS tools, CRMs, and APIs to boost efficiency and performance. I excel in end-to-end e-commerce operations, content migrations, and cross-functional collaboration in enterprise environments. I’m analytical, quick to adapt to new tech, and focused on scalable growth and an outstanding customer experience.…I'm a tech-driven Web Operations & E-Commerce specialist with 15+ years of experience delivering responsive websites, CMS management, and streamlined digital workflows. I design and deploy sites using Netlify and WordPress, customize front-end experiences with HTML/CSS, and integrate SaaS tools, CRMs, and APIs to boost efficiency and performance. I excel in end-to-end e-commerce operations, content migrations, and cross-functional collaboration in enterprise environments. I’m analytical, quick to adapt to new tech, and focused on scalable growth and an outstanding customer experience.

Yannick Taylor

Web Developer, Front-End Developer, Back-End Developer, +3

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I'm a tech-driven Web Operations & E-Commerce specialist with 15+ years of experience delivering responsive websites, CMS management, and streamlined digital workflows. I design and deploy sites using Netlify and WordPress, customize front-end experiences with HTML/CSS, and integrate SaaS tools, CRMs, and APIs to boost efficiency and performance. I excel in end-to-end e-commerce operations, content migrations, and cross-functional collaboration in enterprise environments. I’m analytical, quick to adapt to new tech, and focused on scalable growth and an outstanding customer experience.…I'm a tech-driven Web Operations & E-Commerce specialist with 15+ years of experience delivering responsive websites, CMS management, and streamlined digital workflows. I design and deploy sites using Netlify and WordPress, customize front-end experiences with HTML/CSS, and integrate SaaS tools, CRMs, and APIs to boost efficiency and performance. I excel in end-to-end e-commerce operations, content migrations, and cross-functional collaboration in enterprise environments. I’m analytical, quick to adapt to new tech, and focused on scalable growth and an outstanding customer experience.

Available to hire

I’m a tech-driven Web Operations & E-Commerce specialist with 15+ years of experience delivering responsive websites, CMS management, and streamlined digital workflows. I design and deploy sites using Netlify and WordPress, customize front-end experiences with HTML/CSS, and integrate SaaS tools, CRMs, and APIs to boost efficiency and performance.

I excel in end-to-end e-commerce operations, content migrations, and cross-functional collaboration in enterprise environments. I’m analytical, quick to adapt to new tech, and focused on scalable growth and an outstanding customer experience.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Founder & Digital Systems Consultant at Taylor Digital Studio

January 1, 2024 - Present

Built and deployed e-commerce stores and business websites using Shopify, Netlify, and WordPress; configured domains, SSL, and DNS for secure hosting. Customized responsive front-end layouts and customer workflows with HTML/CSS/JS to improve UX and conversions. Supported content updates, migrations, and CMS-driven workflows; integrated third-party SaaS tools and APIs to automate operations. Applied SEO best practices and documented SOPs for consistent support and scalable growth.

Forklift Operator & Warehouse Associate at Distribution Center

January 1, 2022 - Present

Operated counterbalance forklift and material-handling equipment in a high-volume facility; maintained 99%+ inventory accuracy and adhered to safety standards. Executed shipping/receiving, utilized WMS and barcode scanning for real-time stock tracking, and supported ERP data entry to align physical and backend processes. Led process improvements to boost productivity and accuracy.

Customer Service Representative & Client Analyst at Hewitt Associates / Aon / Alight Solutions

January 1, 2005 - January 1, 2017

Delivered high-volume customer support within a Fortune 500 enterprise environment, guiding users through online portals and CMS-driven content platforms. Conducted data validation and analytics, managed escalation workflows, and collaborated with IT, finance, legal, HR, and operations to improve service delivery and digital workflows. Supported open enrollment periods, resolving login, payment, and form validation issues to optimize lead funnel performance.