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I am a junior professional with proven expertise in customer service and operational leadership, focused on increasing customer satisfaction. I have experience in graphic and UI/UX design, and photo and video editing. My enthusiasm, focus, creativity, and approachable personality consistently drive results. I am motivated to utilise my strong work ethic and talent for building relationships to make an immediate positive impact on your team.…I am a junior professional with proven expertise in customer service and operational leadership, focused on increasing customer satisfaction. I have experience in graphic and UI/UX design, and photo and video editing. My enthusiasm, focus, creativity, and approachable personality consistently drive results. I am motivated to utilise my strong work ethic and talent for building relationships to make an immediate positive impact on your team.

Terence Patrick Ramirez

UI Designer, UX Designer, Graphic Designer, +3

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I am a junior professional with proven expertise in customer service and operational leadership, focused on increasing customer satisfaction. I have experience in graphic and UI/UX design, and photo and video editing. My enthusiasm, focus, creativity, and approachable personality consistently drive results. I am motivated to utilise my strong work ethic and talent for building relationships to make an immediate positive impact on your team.…I am a junior professional with proven expertise in customer service and operational leadership, focused on increasing customer satisfaction. I have experience in graphic and UI/UX design, and photo and video editing. My enthusiasm, focus, creativity, and approachable personality consistently drive results. I am motivated to utilise my strong work ethic and talent for building relationships to make an immediate positive impact on your team.

Available to hire

I am a junior professional with proven expertise in customer service and operational leadership, focused on increasing customer satisfaction. I have experience in graphic and UI/UX design, and photo and video editing. My enthusiasm, focus, creativity, and approachable personality consistently drive results. I am motivated to utilise my strong work ethic and talent for building relationships to make an immediate positive impact on your team.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Tagalog

Fluent

Work Experience

Shift Supervisor at KFC Cabot Circus

September 1, 2021 - Present

Monitored sales information and adjusted sales strategies in real time using POS systems to boost revenue. Implemented cash handling procedures including safe drops and daily cash drawer reconciliation, and ensured HACCP-compliant food preparation. Optimized inventory levels and cut waste by 20% by forecasting demand using historical data.

Food & Beverage Assistant at Marriott International, Bristol

April 1, 2019 - March 1, 2020

Supported inventory control to reduce shortages, helped place supply orders, and collaborated with event planners to set up and tear down private dining events. Facilitated clear communication between front-of-house and back-of-house teams to ensure accurate and timely guest orders.

Crew Member at McDonald's, Portishead North Somerset

November 1, 2017 - February 1, 2019

Optimized workflow by switching between drive-thru, fryer, cashier, and grill stations in response to real-time demand, reducing wait times and increasing service speed. Resolved customer complaints promptly while maintaining high guest satisfaction. Supported shift supervisors with back-of-house tasks such as temperature monitoring, cleaning schedules, and compliance checks.

Crew Member at McDonalds, Portishead North Somerset

November 1, 2017 - February 1, 2019

Optimized workflow by rotating between drive-thru, fryer, cashier, and grill stations to meet real-time demand, reducing wait times and increasing service speed. Addressed guest concerns promptly with friendly service and supported shift supervisors with back-of-house tasks and compliance checks.