Available to hire
I am a strategic and results-driven program management leader with 20+ years of experience driving enterprise transformation, digital modernization, and PMO operations for Fortune 500 companies including AT&T, 7-Eleven, and KPMG.
I excel at building governance frameworks, leading Agile and Waterfall programs, and managing multimillion-dollar portfolios that deliver measurable business value. I am known for executive communication, vendor performance optimization, and consistent on-time, on-budget delivery of complex, high-visibility initiatives.
Skills
Experience Level
Language
English
Fluent
Work Experience
Senior Program / Project Manager (Contract) at K&B Global Consultants
March 1, 2025 - March 1, 2025Designed and implemented workflow optimizations that improved vendor integration efficiency by 25%. Defined and tracked KPIs and SLAs to strengthen vendor accountability and delivery performance. Consulted on SOW development and governance structure, enhancing oversight across vendor contracts.
Senior Program / Project Management Consultant at Perficient Inc.
December 1, 2024 - December 1, 2024Led multi-shore Scrum teams under SAFe, increasing team velocity by 18% through improved collaboration and Agile discipline. Partnered with Product Owners to maintain backlog quality and ensure adherence to Agile principles. Implemented executive dashboards in Excel and Power BI to improve transparency and predictability. Collaborated with PMs, QA, Architects, and Strategic Leads to identify and mitigate delivery risks across scope, schedule, and cost.
Senior Digital Program Manager (Contract) at AT&T / DirecTV
January 1, 2023 - January 1, 2023Directed the enterprise launch of AT&T TV, coordinating 12 concurrent workstreams across Product, Sales, Marketing, Engineering, UI/UX, and Operations. Champion accessibility initiatives, improving compliance by 60% and enhancing user experience. Negotiated vendor SOWs and managed B2B partnerships valued at $10M+, aligning deliverables with corporate goals. Developed and presented accessibility dashboards in Tableau and PowerPoint to executive leadership. Established proactive accessibility workflows integrated into the SDLC for pre- and post-production releases.
Senior Program Manager, 7Next R&D (Contract) at 7-Eleven
October 1, 2019 - October 1, 2019Directed the cashier-less store pilot program, leading cross-functional teams across mobile, web, and IoT development. Streamlined P&L and budget reporting, enabling faster financial decision-making by senior leadership.
Senior Program / Project Manager (Contract) at Cognizant SoftVision
July 1, 2019 - July 1, 2019Managed a multi-project program (RPA, Gamification, Reporting) for a Big 4 client, achieving a 20% improvement in delivery efficiency. Conducted daily Scrum meetings and optimized sprint planning to improve team communication and throughput. Queried SQL databases to support gamification leaderboards and data-driven engagement initiatives. Oversaw onshore/offshore teams and implemented budget controls that reduced variance by 12%.
Senior Project Manager, IT at PennyMac Financial Services
August 1, 2018 - August 1, 2018Delivered enterprise services projects by managing internal and offshore resources across the SDLC. Produced detailed health reports on budget, scope, and schedule to drive executive decision-making. Facilitated weekly EVP-level updates ensuring alignment with strategic goals and governance standards.
Technology Project Manager & Client Services at RAPP Worldwide
September 1, 2016 - September 1, 2016Oversaw project P&L and resource allocation across multiple client portfolios. Led development of loyalty programs for major brands (Chili’s, AMC Theatres), improving customer engagement KPIs. Negotiated SOWs and supported RFPs that secured multimillion-dollar client projects.
Education
Executive MBA at Southern Methodist University
January 11, 2030 - November 24, 2025B.S., Information Technology at University of Texas at Arlington
January 11, 2030 - November 24, 2025Qualifications
Scaled Agile Framework (SAFe)
January 11, 2030 - November 24, 2025PMP Exam Eligibility – Requirements Completed
January 11, 2030 - November 24, 2025Project Management Training (Crosswind)
January 11, 2030 - November 24, 2025Dale Carnegie World-Class Customer Service Training
January 11, 2030 - November 24, 2025Franklin Covey Time Management Training
January 11, 2030 - November 24, 2025Industry Experience
Telecommunications, Professional Services, Retail, Software & Internet, Other
Skills
Experience Level
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Dallas today.