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I am a strategic marketing and operations leader with over a decade of experience guiding global content systems, AI-driven workflows, and cross-functional initiatives within technology and media organizations. I blend a foundation in public service and crisis management with expertise in automation, UAV and emerging tech to drive innovation, streamline operations, and deliver measurable performance outcomes. I excel at translating complex technical processes into data-informed storytelling that strengthens brand visibility, scales operations, and fuels growth across global teams and partners.…I am a strategic marketing and operations leader with over a decade of experience guiding global content systems, AI-driven workflows, and cross-functional initiatives within technology and media organizations. I blend a foundation in public service and crisis management with expertise in automation, UAV and emerging tech to drive innovation, streamline operations, and deliver measurable performance outcomes. I excel at translating complex technical processes into data-informed storytelling that strengthens brand visibility, scales operations, and fuels growth across global teams and partners.

Justin Willhite

Influencer Marketing Manager, Content Producer, Brand Strategist, +2

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I am a strategic marketing and operations leader with over a decade of experience guiding global content systems, AI-driven workflows, and cross-functional initiatives within technology and media organizations. I blend a foundation in public service and crisis management with expertise in automation, UAV and emerging tech to drive innovation, streamline operations, and deliver measurable performance outcomes. I excel at translating complex technical processes into data-informed storytelling that strengthens brand visibility, scales operations, and fuels growth across global teams and partners.…I am a strategic marketing and operations leader with over a decade of experience guiding global content systems, AI-driven workflows, and cross-functional initiatives within technology and media organizations. I blend a foundation in public service and crisis management with expertise in automation, UAV and emerging tech to drive innovation, streamline operations, and deliver measurable performance outcomes. I excel at translating complex technical processes into data-informed storytelling that strengthens brand visibility, scales operations, and fuels growth across global teams and partners.

Available to hire

I am a strategic marketing and operations leader with over a decade of experience guiding global content systems, AI-driven workflows, and cross-functional initiatives within technology and media organizations. I blend a foundation in public service and crisis management with expertise in automation, UAV and emerging tech to drive innovation, streamline operations, and deliver measurable performance outcomes.

I excel at translating complex technical processes into data-informed storytelling that strengthens brand visibility, scales operations, and fuels growth across global teams and partners.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Founder & CEO at CommQuest

January 1, 2021 - November 24, 2025

Founding and leading a digital content agency focused on AI-driven storytelling, expanding services across three continents in two years. Created automated workflows integrating Slack, Trello, and Box to shorten project delivery and improve cross-team coordination. Adopted AI platforms (ChatGPT, Gemini, Veo, Plaud.ai, Fireflies) to boost productivity and data organization. Oversaw end-to-end operations including sales, budgeting, and client management, driving revenue growth surpassing $500K annually. Recruited and managed a global team delivering 300+ product videos per year, strengthening client engagement and conversion.

Senior Influencer Marketing Manager at Twitch (Amazon)

January 1, 2019 - November 24, 2025

Led large-scale influencer campaigns (global collaborations with NFL and Olympics) to drive engagement and brand visibility. Developed AI-based solutions to automate creator agreements, pricing models, and performance monitoring, improving accuracy and efficiency. Collaborated with legal, finance, engineering, and partnerships to maintain compliance and brand integrity. Produced actionable insights and reports to align marketing, operations, and product strategies, strengthening data-driven decisions. Managed influencer programs within Amazon's live streaming ecosystem to grow audience and creator relationships.

Customer Service Representative at Twitch (Amazon)

January 1, 2019 - January 1, 2019

Delivered responsive support to millions of users, creating onboarding and process documentation to boost team efficiency and reduce resolution time. Worked with engineering to troubleshoot and refine system performance, improving stability. Handled high volumes of technical, billing, and subscription inquiries while maintaining customer satisfaction. Coordinated across internal teams to optimize communication workflows and reduce escalations. Gathered user feedback to inform product improvements.

Technical Support Specialist at Lookout Mobile Security

January 1, 2016 - January 1, 2016

Provided frontline and advanced technical support for mobile security apps on iOS and Android, ensuring prompt issue resolution. Collaborated with engineering to diagnose and fix system problems, strengthening reliability. Updated internal documentation to streamline troubleshooting, and analyzed recurring challenges to implement preventive measures. Assisted in product testing and feedback for pre-release releases, coordinating with development teams to deliver smooth launches.

Firefighter at Santa Rosa Fire Department

January 1, 2011 - January 1, 2011

Completed Firefighter I Certification and served in active firefighting and emergency services for nearly six years. Responded to critical incidents to safeguard lives and property, conducted rescue and suppression operations, and maintained equipment readiness. Worked with a team to improve response efficiency and safety, developing judgment, communication, and risk-assessment skills.