Hiring Team, Twine. Re: Application for Freelance Product Designer (Travel Planning App) Dear Hiring Team, I am excited to apply for the Freelance Product Designer position at Twine. As a passionate traveler and a designer with a deep specialization in "Mobile First Design" and "User Journey Mapping," I am captivated by the opportunity to shape the MVP and visual brand identity of a new travel planning mobile app. With over 5 years of experience in product design, including significant freelance work, I am eager to help you translate the complex logistics of travel into a seamless, inspiring user experience. Your project requires a designer who can refine the user interface and establish a cohesive visual language. My background is built on exactly this foundation. At DIGITALL Nature GmbH, I developed the "ABB Mini Design System" to ensure visual consistency across platforms, a skill I can directly apply to defining your app’s typography, color schemes, and iconography. Furthermore, my Master’s thesis, "Opportunities and limitations of the customer journey mapping process," gave me a rigorous academic and practical understanding of how users move through complex service ecosystems knowledge that is critical for designing intuitive travel itineraries and booking flows. I understand that shaping an MVP requires agility and a strong grasp of user needs. As a freelance designer for Magnum Tattoo Suppliers, I designed a booking solution specifically focused on protecting reserved appointment times, analyzing business metrics to create a transparent information architecture. This experience in scheduling and booking logistics is directly transferable to the travel domain. Additionally, my work at Loons Lab focused on optimizing user journeys in a mobile-first environment, resulting in an 18% boost in task success. I am adept at working closely with stakeholders to translate business goals into effective design solutions, creating everything from low-fidelity wireframes to high-fidelity prototypes. My process is deeply iterative; I rely on "Usability Testing" and "Data Analysis" to refine designs based on real feedback, ensuring the final product truly resonates with users. As a freelancer who has successfully managed remote projects for clients like Slow Story Pvt Ltd and Worxmate, I am comfortable with the autonomy and communication required for this engagement. I am ready to jump in, collaborate with the founding team, and deliver a visual identity and UI that makes travel planning a joy. Thank you for your time and consideration. I look forward to the possibility of collaborating on this exciting journey. Sincerely, Thilini Vidana Gamage

Thilini Vidana Gamage

Hiring Team, Twine. Re: Application for Freelance Product Designer (Travel Planning App) Dear Hiring Team, I am excited to apply for the Freelance Product Designer position at Twine. As a passionate traveler and a designer with a deep specialization in "Mobile First Design" and "User Journey Mapping," I am captivated by the opportunity to shape the MVP and visual brand identity of a new travel planning mobile app. With over 5 years of experience in product design, including significant freelance work, I am eager to help you translate the complex logistics of travel into a seamless, inspiring user experience. Your project requires a designer who can refine the user interface and establish a cohesive visual language. My background is built on exactly this foundation. At DIGITALL Nature GmbH, I developed the "ABB Mini Design System" to ensure visual consistency across platforms, a skill I can directly apply to defining your app’s typography, color schemes, and iconography. Furthermore, my Master’s thesis, "Opportunities and limitations of the customer journey mapping process," gave me a rigorous academic and practical understanding of how users move through complex service ecosystems knowledge that is critical for designing intuitive travel itineraries and booking flows. I understand that shaping an MVP requires agility and a strong grasp of user needs. As a freelance designer for Magnum Tattoo Suppliers, I designed a booking solution specifically focused on protecting reserved appointment times, analyzing business metrics to create a transparent information architecture. This experience in scheduling and booking logistics is directly transferable to the travel domain. Additionally, my work at Loons Lab focused on optimizing user journeys in a mobile-first environment, resulting in an 18% boost in task success. I am adept at working closely with stakeholders to translate business goals into effective design solutions, creating everything from low-fidelity wireframes to high-fidelity prototypes. My process is deeply iterative; I rely on "Usability Testing" and "Data Analysis" to refine designs based on real feedback, ensuring the final product truly resonates with users. As a freelancer who has successfully managed remote projects for clients like Slow Story Pvt Ltd and Worxmate, I am comfortable with the autonomy and communication required for this engagement. I am ready to jump in, collaborate with the founding team, and deliver a visual identity and UI that makes travel planning a joy. Thank you for your time and consideration. I look forward to the possibility of collaborating on this exciting journey. Sincerely, Thilini Vidana Gamage

Available to hire

Hiring Team, Twine.
Re: Application for Freelance Product Designer (Travel Planning App)

Dear Hiring Team,

I am excited to apply for the Freelance Product Designer position at Twine. As a passionate traveler and a designer with a deep specialization in “Mobile First Design” and “User Journey Mapping,” I am captivated by the opportunity to shape the MVP and visual brand identity of a new travel planning mobile app. With over 5 years of experience in product design, including significant freelance work, I am eager to help you translate the complex logistics of travel into a seamless, inspiring user experience.

Your project requires a designer who can refine the user interface and establish a cohesive visual language. My background is built on exactly this foundation. At DIGITALL Nature GmbH, I developed the “ABB Mini Design System” to ensure visual consistency across platforms, a skill I can directly apply to defining your app’s typography, color schemes, and iconography. Furthermore, my Master’s thesis, “Opportunities and limitations of the customer journey mapping process,” gave me a rigorous academic and practical understanding of how users move through complex service ecosystems knowledge that is critical for designing intuitive travel itineraries and booking flows.

I understand that shaping an MVP requires agility and a strong grasp of user needs. As a freelance designer for Magnum Tattoo Suppliers, I designed a booking solution specifically focused on protecting reserved appointment times, analyzing business metrics to create a transparent information architecture. This experience in scheduling and booking logistics is directly transferable to the travel domain. Additionally, my work at Loons Lab focused on optimizing user journeys in a mobile-first environment, resulting in an 18% boost in task success.

I am adept at working closely with stakeholders to translate business goals into effective design solutions, creating everything from low-fidelity wireframes to high-fidelity prototypes. My process is deeply iterative; I rely on “Usability Testing” and “Data Analysis” to refine designs based on real feedback, ensuring the final product truly resonates with users.

As a freelancer who has successfully managed remote projects for clients like Slow Story Pvt Ltd and Worxmate, I am comfortable with the autonomy and communication required for this engagement. I am ready to jump in, collaborate with the founding team, and deliver a visual identity and UI that makes travel planning a joy.
Thank you for your time and consideration. I look forward to the possibility of collaborating on this exciting journey.

Sincerely,
Thilini Vidana Gamage

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
German
Advanced

Work Experience

User Experience Consultant at DIGITALL Nature GmbH
September 1, 2021 - June 1, 2023
Led end-to-end UX for the ABB Ability B2B subscription platform using a guided configuration workflow to optimize upsell visibility, driving a 15% increase in average order value. Developed the ABB Mini Design System to ensure visual consistency and seamless integration across technical requirements. Led cross-functional client teams (Design, Dev and Marketing) in revamping the IMD alumni portal, boosting user engagement by 10% by integrating high-value community interaction features. Facilitated strategic workshops with Nestlé Healthy Aging partners to shape 2023 global strategy; produced a structured Strategic Findings Report to foster cross-cultural alignment.
UX Designer at IFS International Pvt Ltd
September 1, 2024 - July 1, 2025
Led the design for Agentic AI assistants and a Work Order Generator utilizing LLM-based report scanning; designed AI-powered automation features (image scanning, data entry) that reduced manual data entry and cognitive load by 20%; contributed to the data-driven anomaly detection workflow, translating process intelligence into a clean interface that reduced the time to assess anomalies by 30%; drove platform consistency by designing and maintaining core components of the design system and a Developer Handoff Guide to enable rapid adoption across B2B features.
UX Designer & Researcher at Workmate
January 1, 2024 - April 1, 2024
Freelance AI-driven SaaS application: Led cross-functional workshops and usability testing to validate AI integration designs; conducted iterative testing with B2B power users, resulting in an 8% reduction in onboarding completion time and increased platform efficiency.
UX Designer & Researcher at Magnum Tattoo Suppliers
July 1, 2023 - December 1, 2023
Freelance UX research to define requirements for a new payment and booking solution, focused on reducing last-minute cancellations and protecting reserved appointment time; analyzed quantitative platform data and conducted a UX audit to identify friction points affecting conversion and the customer journey.
UX/UI Designer at BOXXPORT GmbH
June 1, 2021 - August 1, 2021
Boosted conversion rates by optimizing high-friction workflows (sign-in, ordering, account management) in an Agile environment.
UX Designer at Loons Lab Pvt. Ltd
October 1, 2020 - May 1, 2021
Optimized ERP user journey, resulting in an 18% boost in task success and system usability.
Fashion Designer and Product Developer at MAS Intimo Pvt. Ltd
June 1, 2015 - May 1, 2018
Managed end-to-end lifecycle (Prototype to Bulk production) for global brands (Lululemon, Puma); guarded data integrity for BOMs and Tech Packs; optimized production margins by calculating material consumption and enforcing standardized grading to minimize fabric waste.
UX / UI Designer at Slow Story Pvt Ltd
September 1, 2025 - Present
Freelance: Accelerated the development of the internal application by automating design-to-dev handoffs via Cloud AI tools (Figma to Code).

Education

M.Sc. Web Science at Technische Hochschule Köln
January 1, 2019 - January 1, 2022
Bachelor of Design at University of Moratuwa
January 1, 2010 - January 1, 2015

Qualifications

UX Design Certification
January 11, 2030 - February 2, 2026
UI for UX Designers
January 11, 2030 - February 2, 2026
Advance Figma Training Component & Design System
January 11, 2030 - February 2, 2026
Zuora Subscription-based pricing
January 11, 2030 - February 2, 2026
Fullstory Data Analytics
January 11, 2030 - February 2, 2026
Data-Driven product management
January 11, 2030 - February 2, 2026
Introduction to Data Science – R Programming
January 11, 2030 - February 2, 2026

Industry Experience

Software & Internet, Professional Services, Other