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I’m Thomas Tsai, a UX Designer / Strategist based in Atlanta, GA. I’ve spent over 20 years shaping the design of high-traffic sites and apps across healthcare, finance, and retail. I focus on user-centric, data-driven solutions that balance user needs with business goals. I lead cross-functional teams, conduct in-depth user research, and translate insights into actionable UX strategy and information architecture. I’ve built lasting partnerships with major clients nationwide, including Dodge, JPMorgan Chase, Lowe’s, NCR, Samsung, and Sharecare, delivering interfaces that are intuitive, accessible, and scalable.…I’m Thomas Tsai, a UX Designer / Strategist based in Atlanta, GA. I’ve spent over 20 years shaping the design of high-traffic sites and apps across healthcare, finance, and retail. I focus on user-centric, data-driven solutions that balance user needs with business goals. I lead cross-functional teams, conduct in-depth user research, and translate insights into actionable UX strategy and information architecture. I’ve built lasting partnerships with major clients nationwide, including Dodge, JPMorgan Chase, Lowe’s, NCR, Samsung, and Sharecare, delivering interfaces that are intuitive, accessible, and scalable.

Thomas Tsai

UX Designer, UI Designer, Product Designer, +1

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I’m Thomas Tsai, a UX Designer / Strategist based in Atlanta, GA. I’ve spent over 20 years shaping the design of high-traffic sites and apps across healthcare, finance, and retail. I focus on user-centric, data-driven solutions that balance user needs with business goals. I lead cross-functional teams, conduct in-depth user research, and translate insights into actionable UX strategy and information architecture. I’ve built lasting partnerships with major clients nationwide, including Dodge, JPMorgan Chase, Lowe’s, NCR, Samsung, and Sharecare, delivering interfaces that are intuitive, accessible, and scalable.…I’m Thomas Tsai, a UX Designer / Strategist based in Atlanta, GA. I’ve spent over 20 years shaping the design of high-traffic sites and apps across healthcare, finance, and retail. I focus on user-centric, data-driven solutions that balance user needs with business goals. I lead cross-functional teams, conduct in-depth user research, and translate insights into actionable UX strategy and information architecture. I’ve built lasting partnerships with major clients nationwide, including Dodge, JPMorgan Chase, Lowe’s, NCR, Samsung, and Sharecare, delivering interfaces that are intuitive, accessible, and scalable.

Available to hire

I’m Thomas Tsai, a UX Designer / Strategist based in Atlanta, GA. I’ve spent over 20 years shaping the design of high-traffic sites and apps across healthcare, finance, and retail. I focus on user-centric, data-driven solutions that balance user needs with business goals.

I lead cross-functional teams, conduct in-depth user research, and translate insights into actionable UX strategy and information architecture. I’ve built lasting partnerships with major clients nationwide, including Dodge, JPMorgan Chase, Lowe’s, NCR, Samsung, and Sharecare, delivering interfaces that are intuitive, accessible, and scalable.

Skills

Experience Level

Data Visualization

Expert

Product Design

Expert

Work Experience

Principal UX Designer / Architect at Tsai Consulting

September 1, 2010 - Present

Led UX strategies for diverse clients, enhancing user satisfaction and engagement; Directed UX team for optimizing design processes and ensuring quality; Conducted in-depth user research and translated insights into actionable UX findings; Collaborated with product managers, designers & developers, fostering innovative solutions; Established strong partnerships with major clients nationwide including Dodge, JPMorgan Chase, Lowe’s, NCR, Samsung and Sharecare

Senior UX Architect at Macquarium

November 1, 2007 - September 1, 2010

Led UX team of 8 including UX Architects, Designers, Content Strategists & Business Analysts for the Yahoo! Account and managed up to 30 concurrent projects in varying stages. Increased site engagement to 1M+ monthly views, resulting in extended renewals & investments

UI Designer / Information Architect at EZ Prints

March 1, 2004 - November 1, 2007

Created custom interfaces & photo solutions, elevating the visual appeal & usability of e-commerce. Oversaw digital asset management, ensuring seamless integration across corporate & custom sites

Product Designer at Hubbell Lighting

March 1, 1999 - March 1, 2001

Developed innovative light fixtures and concepts for market-leading products. Researched trends to inform design strategy to enhance market relevance