I am an organised and enthusiastic professional with lots of energy and imagination, always keen to acquire new skills. I relish working in a team, but I am also happy to work independently. I get great satisfaction from helping people, whether by giving advice or hands-on assistance. I am an excellent timekeeper and comfortable working to deadlines.

Thomas Heyes

I am an organised and enthusiastic professional with lots of energy and imagination, always keen to acquire new skills. I relish working in a team, but I am also happy to work independently. I get great satisfaction from helping people, whether by giving advice or hands-on assistance. I am an excellent timekeeper and comfortable working to deadlines.

Available to hire

I am an organised and enthusiastic professional with lots of energy and imagination, always keen to acquire new skills. I relish working in a team, but I am also happy to work independently.
I get great satisfaction from helping people, whether by giving advice or hands-on assistance. I am an excellent timekeeper and comfortable working to deadlines.

See more

Language

English
Fluent
Spanish; Castilian
Beginner

Work Experience

Independent Website Editor at RSPB Sandwell Valley, Birmingham
April 1, 2025 - Present
Voluntary work editing the RSPB Sandwell Swans website using WordPress. Responsibilities include adding new articles and event updates, photographing wildlife and landscapes to keep content current, adding useful links to promote the group and wildlife interests to younger, urban audiences.
Business Support Officer at Walsall Council, Walsall
April 1, 2025 - August 5, 2025
Worked in the Holiday Activities & Food Programme team supporting Children's Services. Duties included managing provider policies, handling compliments and complaints, supporting the telephone helpdesk for parents booking children onto holiday camps, creating social media posts, and filming & editing videos demonstrating programme impact using Adobe Premiere Pro.
Junior Content Producer Apprentice at Walsall Council, Walsall
January 1, 2024 - August 5, 2025
Two-year apprenticeship in Communications, Marketing & Brand team. Tasks included photographic and filming assignments for council events, creating articles for internal websites, researching for content, preparing corporate-style videos using Premiere Pro and Canva, managing team agendas, and working four weeks in the Print & Design department learning print production processes.
Media & Communications Assistant at Walsall Council, Walsall
March 1, 2022 - August 5, 2025
Part of the Media & Communications team creating internal Weekly Bulletin, photographic assignments, managing phone calls, media monitoring and administrative duties using Excel and Word.
Work Placement at Sandwell Council / Sandwell Homes, Wednesbury
November 1, 2016 - August 5, 2025
Three-month administrative placement with tasks including photocopying, filing, post delivery, telephone handling, and computer tasks.
Work Experience – Press Office at Sandwell Council, Oldbury
August 31, 2016 - August 5, 2025
One-month work experience shadowing staff in the Press Office, undertaking graphic design and photographic tasks including posters, screensavers, and photographing councillor visits.
Voluntary Worker at Great Barr Library, Birmingham
July 31, 2016 - August 5, 2025
Part-time voluntary work returning, shelving, and finding books, packaging items for delivery, photocopying, flyer distribution, poster design, and attending public enquiries.
Work Experience at The Think Tank Science Museum, Birmingham
April 14, 2016 - August 5, 2025
Two weeks working with Visitor Services Team helping with gallery maintenance, welcoming visitors and school groups, providing customer service support.
Work Experience at Jobcentre Plus, Oldbury
March 15, 2016 - August 5, 2025
Six-week placement performing administrative tasks such as photocopying, filing, and designing newsletters, flyers, and posters advertising jobs and apprenticeships using Microsoft Word.
Work Experience at Revolver Records, Wolverhampton
January 31, 2016 - August 5, 2025
Three-month placement involving downloading CDs to iTunes, photographing albums for social media, and researching artists for new releases and projects.
Work Experience at Jaguar Land Rover, Coventry - Creative Print & Marketing Solutions Department
October 1, 2015 - August 5, 2025
Two weeks in Graphic Design Department working on magazine articles, bulletins, posters, website pages, creating infographics, photographing events, and editing images suitable for internal and external use.
Professional Singer & Musician at Self-employed
May 1, 2011 - Present
Semi-professional singing and instrumental performances at retirement villages, weddings, parties, dances, and public events, including voluntary performances for charity fundraising.
Independent Website Editor at RSPB Sandwell Valley
April 1, 2025 - Present
Voluntary work editing the RSPB Sandwell Swans website using WordPress. The work includes adding new articles and updates on events, adding website links, photographing wildlife and current landscapes, and trying to promote the group and generate interest to a younger audience.
Business Support Officer at Walsall Council – Holiday Activities & Food Programme
January 1, 2024 - April 1, 2025
Managed provider policies, supported the telephone helpdesk assisting booking children onto activities, created and posted social media content, and filmed interviews with HAF providers, editing footage into a final video using Premiere Pro.
Junior Content Producer Apprentice at Walsall Council – Communications, Marketing & Brand team
March 1, 2022 - January 1, 2024
Photographic/filming assignments including Mayoral events, council elections and stock images; edited corporate-styled videos using Premiere Pro & Canva; typed up articles for the internal site; conducted online research for content; worked with Print & Design team on posters and other printed materials.
Media & Communications Assistant at Walsall Council Media & Communications team
April 1, 2017 - March 1, 2022
Created internal weekly bulletin (Word/Mailchimp), photography assignments, media monitoring and admin (Excel & Word).
Work Placement at Sandwell Council Wednesbury Local / Sandwell Homes
September 1, 2016 - November 1, 2016
Administrative tasks including photocopying, filing documents and papers, delivering post, and other computer-based tasks.
Work Placement at Sandwell Council Press Office
August 1, 2016 - August 1, 2016
Shadowed staff; undertook graphic design and photographic projects using Adobe Suite; created the ‘Sandwell Councillors 2016-2018’ poster, computer screen savers, a plan for the new kiosk area, and photographing the councillors visiting Sandwell Park Farm and the Manor House.
Volunteer at Great Barr Library
May 1, 2016 - July 1, 2016
Part-time voluntary work which included returning, shelving and finding books, packaging reserved books and other items for delivery to other libraries, photocopying, handing out flyers, designing posters, public enquiries and other similar tasks.
Work Placement at The Think Tank Science Museum
April 1, 2016 - April 15, 2016
2-week placement working with and shadowing the Visitor Services Team. Tasks included patrolling and helping maintain the museum’s galleries. I also welcomed visitors and school groups at the main entrance and provided help to direct people to exhibitions to make the visitors’ experiences as enjoyable as possible.
Work Placement at Jobcentre Plus, Oldbury
February 1, 2016 - March 1, 2016
6-week work placement doing tasks mainly given by the Line Manager, as well as other members of staff. Tasks included administrative work such as photocopying and filing documents. Other jobs included designing newsletters, flyers and posters (advertising jobs and apprenticeships) using Microsoft Word.
Work Placement at Revolver Records
November 1, 2015 - January 1, 2016
Downloading the company's CDs onto their iTunes account using their equipment such as a CD burner, plus photographing their CD and Vinyl albums for their social media accounts. Also, I researched former artists to contact about re-releasing and even creating new music and albums again with the label.
Work Placement at Jaguar Land Rover CPMS
September 1, 2015 - October 1, 2015
I edited and added work (images, photographs & icons) and added typed information for magazine articles, bulletins, posters, website pages, as well as creating infographics. The programmes I used included Adobe Photoshop, Adobe InDesign, Adobe Illustrator and Microsoft Word. I was also tasked with photographing the Jaguar Land Rover Supplier Conference at the Heritage Motor Museum at Gaydon. Some of these photographs were then edited using Photoshop and used for Jaguar Land Rover’s internal and external websites and presentation material.
Singer at Self-employed
May 1, 2011 - Present
Professional singer performing at retirement villages, weddings & anniversaries, birthday parties, and public events (including libraries and museums).
Independent Website Editor (Volunteer) at RSPB Sandwell Swans
April 1, 2025 - Present
Voluntary work editing the RSPB Sandwell Swans website using WordPress. Added new articles and event updates, included website links, photographed wildlife and landscapes, and promoted the group to engage a younger audience.
Junior Content Producer Apprentice at Walsall Council – Communications, Marketing & Brand
March 1, 2022 - January 1, 2024
Photographic/filming assignments including Mayoral events and stock imagery for council platforms; wrote internal articles; researched online for content; created corporate-style videos using Premiere Pro and Canva; four weeks with Print & Design.
Media & Communications Assistant at Walsall Council Media & Communications
April 1, 2017 - March 1, 2022
Created internal weekly bulletin (Word/Mailchimp); photographic assignments; media monitoring; administration (Excel/Word).
Voluntary Work at Great Barr Library, Birmingham
May 1, 2016 - July 1, 2016
Assisted with shelving and returning books, packaging reserved items, photocopying, designing posters, public enquiries.
Work Placement at Jaguar Land Rover – CPMS Department
September 1, 2015 - October 1, 2015
Graphic design tasks; edited and added work for magazine articles, bulletins, posters and website content; photographed Supplier Conference; used Adobe Photoshop, InDesign, Illustrator; created infographics.

Education

GCSE at Dartmouth Secondary School
January 1, 2004 - January 1, 2009
BTEC National & Higher National Diploma – Photography at Sandwell College
January 1, 2009 - January 1, 2013
BA (Hons) Degree – Photography at Wolverhampton University
January 1, 2013 - January 1, 2015
BA (Hons) Photography at University of Wolverhampton
January 1, 2013 - January 1, 2015
BTEC ND & HND – Photography at Sandwell College
January 1, 2009 - January 1, 2013
GCSEs at Dartmouth Secondary School
January 1, 2004 - January 1, 2009
BA (Hons) Degree – Photography at Wolverhampton University
January 1, 2013 - January 1, 2015
BTEC ND & HND – Photography at Sandwell College
January 1, 2009 - January 1, 2013
GCSEs at Dartmouth Secondary School
January 1, 2004 - January 1, 2009

Qualifications

Run Leader
January 11, 2030 - December 11, 2025

Industry Experience

Government, Media & Entertainment, Non-Profit Organization, Education, Professional Services
    uniE608 Walsall HAF Legacy video
    Walsall Holiday Activities & Food Programme video promoting the programme (what it is and why it is so important to the children of Walsall). This video was used as part of Walsall Council's social media to promote the campaign
    uniE608 Christmas Recycling Reel
    Part of a series of short reels promoting how to recycle during the Christmas period This video was used as part of Walsall Council's social media to promote the campaign.
    uniE608 Recycle Week video
    A video promoting Recycle Week - giving advice, etc on how Walsall Council does Recycling (e.g what will be recycled). This was used on Walsall Council's social media platforms to promote the campaign.
    uniE608 Walsall Arboretum celebrates the Coronation
    Walsall Arboretum celebrating the Coronation with displays and other projects This video was used as part of Walsall Council's social media to promote the occasion.
    uniE608 How to create a montage video on Premiere Pro
    One of several videos I created for the Walsall Council Media & Communicators team on how to use Premiere Pro for beginners. I used both Premiere Pro and OBS Studio to create this demo video.