Generalist in web, digital media, music, print and technical support. With a broad background creating static and motion assets for digital signage, music and websites. Currently altering and producing content for digital screens, managing end to end client installs, maintaining and updating websites and providing technical support at The Solution House. I have gained deep expertise of digital media through my experience in professional music, as well as my more traditional professional roles. I apply my technical background and mindset to any job to improve workflows, produce perfect content and be the go to tech guy at any business.

Tom Black

Generalist in web, digital media, music, print and technical support. With a broad background creating static and motion assets for digital signage, music and websites. Currently altering and producing content for digital screens, managing end to end client installs, maintaining and updating websites and providing technical support at The Solution House. I have gained deep expertise of digital media through my experience in professional music, as well as my more traditional professional roles. I apply my technical background and mindset to any job to improve workflows, produce perfect content and be the go to tech guy at any business.

Available to hire

Generalist in web, digital media, music, print and technical support. With a broad background creating static and motion assets for digital signage, music and websites. Currently altering and producing content for digital screens, managing end to end client installs, maintaining and updating websites and providing technical support at The Solution House.

I have gained deep expertise of digital media through my experience in professional music, as well as my more traditional professional roles. I apply my technical background and mindset to any job to improve workflows, produce perfect content and be the go to tech guy at any business.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Digital Content, Software & Hardware Technician at The Solution House
March 1, 2025 - Present
Design and produce static and motion assets for digital signage campaigns, client branding, and marketing materials; Create bespoke content across a range of formats and display sizes, adapting brand assets for different screens, channels, and client audiences; Build custom web and android apps for client projects or internal tooling; Lead client presentations and consultations, translating complex briefs into clear creative deliverables and visual concepts; Manage WordPress website and email assets; hardware expert across Novastar and Sony LED video wall systems; software expert across Viplex, NovaLCT, Docker, NowSignage, Xibo, Automation Engine.
IT Technician & Sysops at Northgate Lighting
July 1, 2024 - February 28, 2025
Delivered IT support and systems administration across Microsoft 365, Azure/Entra, Active Directory, Dynamics NAV, Exchange and OneDrive; Developed and documented IT policies, security protocols, and technical training materials; Assisted with a major migration from Linnworks to Magento for ecommerce; Built and configured SQL-based reports using Jet Reports; managed Jira Service Management helpdesk and project boards; Conducted training sessions on new software, cybersecurity, and remote working infrastructure; Produced various small coding projects and supported marketing teams with graphical and planning work using Adobe Suite, Figma, and Canva.
Print Room Specialist at The Solution House
October 1, 2022 - July 31, 2024
Senior role with project oversight responsibilities — delegating tasks, managing timelines, and training new staff; Expert user of Adobe Suite; operated SwissQ printers, Zund cutters, plotters, and laminators on high-volume production runs; Continuously developing skills across new equipment, techniques, and software including Summa, Lory, Windows, and Linux.
IT Technician at The PC Crew
August 1, 2021 - September 30, 2022
Hardware/software diagnosis, repair, and bespoke PC builds for domestic and commercial clients; Proposed and implemented new service lines including 3D-printed repair parts and refurbished systems; Assisted sister company CANdo Studio with web development, SEO, and marketing projects.
Independent Musician & Creative Director at Self-Employed
January 1, 2016 - Present
Composed, produced, and released music across personal and collaborative projects — managing the full creative process end to end; Led and assisted with creative output of multiple internationally touring artists and bands; Designed visual assets: social media content, asset packs, website design and management, and mailing list campaigns via Mailchimp; Managed social media presence, e-commerce, logistics, and road crews for tours and festivals.
Web-Based Game Developer at Pod Network (Web3 campaign)
January 1, 2025 - January 1, 2026
Chad vs Irfan - Web Based Game for Pod Network in the Web3 space. Built a game using Claude AI to showcase the capabilities of AI when developing complex new marketing ideas. Partially modified and built by hand. Worked with a supplied design brief and applied knowledge of game design and best practices; met tight deadlines in line with a campaign schedule. Branding changes led to the game not being used.

Education

BTEC Level 3 Extended Diploma in IT (DDM) at Leeds City College
January 1, 2014 - January 1, 2016
GCSEs (Cambridge National ICT Merit 2) at Horsforth High School
January 11, 2030 - May 20, 2026

Qualifications

Digital Design
December 1, 2025 - May 20, 2026
Create and Design Digital Products Using Canva
December 1, 2025 - May 20, 2026
Master SQL Programming: Conquer Database Fundamentals
August 1, 2024 - May 20, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education, Manufacturing