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Hi, I'm Tom Nguyen, a Technical Project Manager with 5+ years delivering SaaS implementations, system integrations, and client onboarding for enterprise and financial services platforms. I thrive in API-driven, data-heavy environments across the full SDLC, ensuring on-time delivery and strong stakeholder alignment. I'm a collaborative partner to clients, engineering, and product teams, translating business requirements into API, data-mapping, and secure integration workstreams (including SFTP transfers). I lead Agile planning, release calendars, and risk mitigation efforts to improve delivery speed and quality while maintaining SOC 2 and TCPA compliance.…Hi, I'm Tom Nguyen, a Technical Project Manager with 5+ years delivering SaaS implementations, system integrations, and client onboarding for enterprise and financial services platforms. I thrive in API-driven, data-heavy environments across the full SDLC, ensuring on-time delivery and strong stakeholder alignment. I'm a collaborative partner to clients, engineering, and product teams, translating business requirements into API, data-mapping, and secure integration workstreams (including SFTP transfers). I lead Agile planning, release calendars, and risk mitigation efforts to improve delivery speed and quality while maintaining SOC 2 and TCPA compliance.

Tom Nguyen

Project Manager, Production Manager, App Developer, +2

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Hi, I'm Tom Nguyen, a Technical Project Manager with 5+ years delivering SaaS implementations, system integrations, and client onboarding for enterprise and financial services platforms. I thrive in API-driven, data-heavy environments across the full SDLC, ensuring on-time delivery and strong stakeholder alignment. I'm a collaborative partner to clients, engineering, and product teams, translating business requirements into API, data-mapping, and secure integration workstreams (including SFTP transfers). I lead Agile planning, release calendars, and risk mitigation efforts to improve delivery speed and quality while maintaining SOC 2 and TCPA compliance.…Hi, I'm Tom Nguyen, a Technical Project Manager with 5+ years delivering SaaS implementations, system integrations, and client onboarding for enterprise and financial services platforms. I thrive in API-driven, data-heavy environments across the full SDLC, ensuring on-time delivery and strong stakeholder alignment. I'm a collaborative partner to clients, engineering, and product teams, translating business requirements into API, data-mapping, and secure integration workstreams (including SFTP transfers). I lead Agile planning, release calendars, and risk mitigation efforts to improve delivery speed and quality while maintaining SOC 2 and TCPA compliance.

Available to hire

Hi, I’m Tom Nguyen, a Technical Project Manager with 5+ years delivering SaaS implementations, system integrations, and client onboarding for enterprise and financial services platforms. I thrive in API-driven, data-heavy environments across the full SDLC, ensuring on-time delivery and strong stakeholder alignment.

I’m a collaborative partner to clients, engineering, and product teams, translating business requirements into API, data-mapping, and secure integration workstreams (including SFTP transfers). I lead Agile planning, release calendars, and risk mitigation efforts to improve delivery speed and quality while maintaining SOC 2 and TCPA compliance.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Technical Implementation Project Manager at Digital Onboarding

February 1, 2025 - November 1, 2025

Led multiple SaaS implementation projects across the full SDLC, owning requirements, API and data integrations, and milestone tracking to deliver client-ready platforms on time and within scope. Acted as the primary technical liaison between clients, engineering, and product teams, translating business requirements into API, SFTP, and data-mapping workstreams. Directed onboarding and system integrations, connecting core banking systems to SaaS platforms via secure API frameworks, ensuring compliance with SOC 2 and TCPA standards. Led Agile sprint planning and stakeholder sessions to define delivery priorities and improve visibility. Maintained documentation and executive updates, enhancing stakeholder visibility and reducing delivery risk across concurrent implementations.

Project Manager at PSD Citywide Inc.

March 1, 2022 - February 1, 2025

Delivered municipal asset management and analytics platforms using Agile and Waterfall frameworks, coordinating cross-functional teams and data-driven reporting to meet deadlines and budgets for 10+ clients. Conducted thorough analysis of client asset data, performing lifecycle and risk assessments, and developing mitigation strategies to keep projects on scope, time, and budget. Collaborated with finance and engineering to manage budgets and resources, achieving cost reductions.

Project Manager at PALFINGER Inc.

February 1, 2020 - February 1, 2022

Led Lean manufacturing and process improvement projects that increased operational efficiency by 30%, applying Six Sigma and data-driven analysis to optimize material forecasting, procurement, and logistics. Managed cross-functional teams to implement workflow automation and eliminate bottlenecks, improving delivery timelines and team productivity.