Platform-agnostic, independent eCommerce consultant with 18 years' experience in eCommerce. I most recently headed up eCommerce at Ancient + Brave, a B Corp DTC wellness brand, prior to setting up my consultancy, before that leading ecommerce for Haeckels and House of Hackney. My experience spans the full end-to-end ecommerce operation, from Shopify through to ERP order management and order flows, alongside CRO, performance marketing, trading, P&L ownership and building and leading teams, having scaled the Ancient + Brave ecommerce team from 4 to 18 and delivered +177% YoY revenue growth. My experience covers fashion, lifestyle, beauty and wellness DTC brands. I aim to increase profitability online through ecommerce strategy, conversion rate optimisation and site auditing.

Tom Spinks

PRO

Platform-agnostic, independent eCommerce consultant with 18 years' experience in eCommerce. I most recently headed up eCommerce at Ancient + Brave, a B Corp DTC wellness brand, prior to setting up my consultancy, before that leading ecommerce for Haeckels and House of Hackney. My experience spans the full end-to-end ecommerce operation, from Shopify through to ERP order management and order flows, alongside CRO, performance marketing, trading, P&L ownership and building and leading teams, having scaled the Ancient + Brave ecommerce team from 4 to 18 and delivered +177% YoY revenue growth. My experience covers fashion, lifestyle, beauty and wellness DTC brands. I aim to increase profitability online through ecommerce strategy, conversion rate optimisation and site auditing.

Next availability:
September 7, 2026

Platform-agnostic, independent eCommerce consultant with 18 years’ experience in eCommerce. I most recently headed up eCommerce at Ancient + Brave, a B Corp DTC wellness brand, prior to setting up my consultancy, before that leading ecommerce for Haeckels and House of Hackney. My experience spans the full end-to-end ecommerce operation, from Shopify through to ERP order management and order flows, alongside CRO, performance marketing, trading, P&L ownership and building and leading teams, having scaled the Ancient + Brave ecommerce team from 4 to 18 and delivered +177% YoY revenue growth. My experience covers fashion, lifestyle, beauty and wellness DTC brands. I aim to increase profitability online through ecommerce strategy, conversion rate optimisation and site auditing.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Head of Ecommerce at Ancient + Brave
June 17, 2024 - August 14, 2026
Head of Ecommerce at Haeckels
January 16, 2023 - June 14, 2024
Head of Ecommerce at Estee Lauder
January 1, 2017 - June 30, 2026
Head of Online at Hardgraft
August 1, 2015 - December 31, 2016
Ecommerce Manager at Clinique
June 16, 2014 - July 31, 2015
Ecommerce Manager at Godiva Chocolatier
June 2, 2013 - June 15, 2014
Ecommerce Manager at Oliver Sweeney
January 1, 2011 - June 1, 2013
Ecommerce Manager at AllSaints Spitalfields
July 1, 2008 - December 31, 2010

Education

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Qualifications

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Industry Experience

Retail, Consumer Goods