Tony Dinof f

Led Product and UX design for a $10M+ Medicare claim processing modernization effort benefiting 65M+ Medicare beneficiaries and providers. Introduced Agile and Lean UX practices, integrated engineering into the design process to accelerate delivery, and partnered with engineers to create live code prototypes when validation timelines were tight. Designed and iterated claims processing interfaces and workflows to improve clarity, reduce processing time, and lower error rates, guided by user research and prototype testing. Established scalable design system components, pattern libraries, and accessibility standards within 6 months.

Led and mentored strategic UX initiatives end-to-end for multiple federal contract bids, including Medicare and Office of Head Start challenges. Spearheaded winning bids securing $15M+ in awards and expanding staffing by 30+ hires. Improved delivery processes through internal mentorship and client confidence, contributing to budget expansion by 3x and team growth from 14 to 45 personnel. Designed and communicated UX approaches to support rapid development under evolving requirements.

Designed and launched two Medicare patient outcomes data APIs enabling providers to access and analyze outcome data. Ensured compliance with privacy, security, and accessibility standards while maintaining usability. Collaborated with data, engineering, and clinical stakeholders to translate complex healthcare requirements into actionable interfaces and dashboards. Documented API requirements and provided sample UI components to accelerate adoption by development teams.