Tony La Rosa
August 4th 1981
from Miami Fl.
Currently located at Mallorca, Spain
Founder
Uma Galera LLC, Miami, Florida
Developed key operational initiatives to drive and maintain substantial business growth. Coordinated weekly meetings for internal and external groups, including teleconferences and videoconferences, interacting with all levels of management.
Molded team and embraced change to adapt within dynamic market.
Hired, trained and managed all staff, including employee development, issuing disciplinary action and conducting performance reviews. Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
Coached staff on daily performance and conducted evaluations to constructively address concerns.
Built strong relationships with customers through positive attitude and attentive response. Initiated timely response to emails, voicemails and written correspondence.
Produced project’s first & second studio albums released by Apple Music, Spotify, Amazon, Pandora and YouTube and performed nationally and internationally over next 8 years in USA, Austria, Spain, Italy, Argentina and Uruguay. Composed songs for 3 different instruments, singing and lyrics.
Performed in more than 300 shows. Punctually attended 8 practices monthly.
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